Homestead Nursing And Rehabilitation Of Itasca

Positive Reviews:

• The administrator and team are described as loving and caring.
• Residents appreciate the careful attention to their needs and issues, highlighting the home-style cooking and overall comfort.
• During the pandemic, the facility was praised for its strict safety measures, including lockdowns, mandatory masks, and temperature checks.
• Some reviewers note that despite the facility's physical limitations, such as being small and aged, the care level is highly regarded, with residents appearing healthy and active.
• Staff friendliness and cleanliness of the facility were also points of praise.

Negative Reviews:

• Several reviews harshly criticize the facility for alleged neglect and abuse, including poor personal hygiene management and unaddressed health issues.
• There are claims of financial mismanagement and lack of transparency regarding residents' finances.
• Some reviewers accuse the facility of mistreatment leading to severe health consequences and even death.
• Accusations include staff being dishonest, abusive, and threatening towards residents and their families.
• Concerns were raised about the facility's overall management and care quality, with calls for state intervention and shutdown.

Mixed Feedback:

• While some reviews highlight the dedication and care provided by the staff, others vehemently argue the opposite, describing the facility as a place of neglect and abuse.
• The facility's condition and amenities received mixed comments, with some seeing past the physical shortcomings due to the quality of care, while others see it as a significant drawback.