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Hillcrest Shadow Lake
1507 E Gold Coast Road, Papillion, NE 68046
For Pricing & Availability
(800) 780-8101To Reach a Resident
(402) 339-6010Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Some reviewers have praised Hillcrest Shadow Lake for its friendly management, caring nursing staff, and overall cleanliness. They appreciate the communication with families and the care provided to their relatives.
- Residents and family members have noted the compassionate care, great food, and the effort made by the staff despite being short-handed.
- The recent renovations have been well-received, with one reviewer looking forward to visiting again.
Negative Reviews:
- Several reviewers have expressed dissatisfaction with the level of care, citing instances of neglect such as residents being left in pain without timely medical checks, poor hygiene, and inadequate response in emergency situations.
- There are complaints about the limited visiting hours for family members, even in critical situations, and a perceived lack of empathy from the administration.
- Understaffing issues have been mentioned, which is a common concern in similar facilities.
- Some reviewers have called for state investigation due to the alleged horrible treatment of residents.
Mixed Feedback:
While some reviewers have had positive experiences, praising the staff and the facility, others have had significantly negative experiences, highlighting issues of neglect, poor management, and inadequate care. The facility seems to have both strong supporters and detractors.
Reviews
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Hillcrest Shadow Lake Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 23, 2016
Ownership type: For Profit
Provider
type: Medicaid
Nursing home capacity: 114
Total current residents: 97
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-15 | 2023-05-11 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-02-15 | 2023-05-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-02-15 | 2023-05-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-02-15 | 2023-05-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-10-13 | 2021-11-15 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-10-13 | 2021-11-15 | F | Services Deficiencies | Meet other general requirements that are deficient. |
| 2021-10-13 | 2021-11-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-27 | 2020-03-06 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2020-01-27 | 2020-03-06 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-01-27 | 2020-03-06 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-27 | 2020-02-19 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-01-27 | 2020-02-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-27 | 2020-03-06 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
What is in the Neighborhood
- The closest city is Papillion which is 1.2 miles away and has a population of 19,510 (small town).
- The average income is $96,629, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 25
- Average Temperature: 54.1
- Day Breakdown: The area gets 115 days of rain, 34 days of snow and 214 days of sun
- Precipitation: 1.5 inches a year
- The average life expectancy in zip code is 80.19 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 243.0, Moderate Days 14.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hy-Vee
0.5 miles awaySam's Club
1.8 miles awayWalmart Supercenter
2.6 miles awayFareway
2.6 miles awayFamily Fare Supermarkets
2.7 miles awayNone Found
Bus Stations
Base Clinic
4.7 miles away30th & Harrison
5.5 miles away28th & Harrison
5.6 miles awayLied Center Northbound
5.6 miles awayLied
5.6 miles awayBanks
First National Bank of Omaha
0.3 miles awaySAC Federal Credit Union
0.5 miles awayCobalt Federal Credit Union
0.7 miles awayCitizens State Bank
0.8 miles awayPolice Federal Credit Union
1.1 miles awayHospitals
CHI Health Midlands
0.1 miles awayNebraska Medicine – Bellevue
4.4 miles awayCHI Health Creighton University Medical Center - Bergan Mercy
6.9 miles awayOmaha VA Medical Center
7.8 miles awayUS Veterans Affairs Department
7.8 miles awayPharmacies
Hy-Vee Pharmacy
0.5 miles awayWalgreens
1.9 miles awayWal-Mart Pharmacy
3.0 miles awayCVS Pharmacy
3.5 miles awayBaker's
3.5 miles awayDentists
Hawley Orthodontics
0.5 miles awayNebraska Dental Center
2.7 miles awaySummit Dental Health
2.7 miles awayTwin Creek Dental
3.4 miles awayAsk Dental Group Center
3.6 miles awayParks
Glenwood Hills Park
0.4 miles awayShadow Lake Park
0.4 miles awayTrumble Park
0.8 miles awayHalleck Park
0.8 miles awayMonarch Place Park
0.8 miles awayNone Found
Shopping
Twin Creek
3.5 miles awayWolf Creek plaza
5.4 miles awayAAFES Mini Mall
6.2 miles awaySpringfiled Plaza
6.3 miles awaySouthroads Technology Park
6.3 miles awayCulture
AlegentHealth Amphitheatre
0.4 miles awayAlamo Drafthouse
5.0 miles awaySpringfield Artworks
6.4 miles awayHilmer Art Gallery
7.0 miles awayBellevue Little Theatre
7.3 miles awayRestaurants
Ollie and Hobbes
0.2 miles awaySpin Pizza
0.3 miles awayWild Rice Sushi & Grill
0.3 miles awayOld Chicago
0.5 miles awayCopps Pizza
0.5 miles awayGet exact pricing & check availability
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