📞 Call for pricing and availability: (800) 780-8101
Hillcrest Millard
13225 Westwood Lane, Omaha, NE 68144
For Pricing & Availability
(800) 780-8101To Reach a Resident
(531) 365-3000Estimated Pricing
Price Comparison
Hillcrest Millard Description
Hillcrest Millard, located in Omaha on 132nd & Westwood Lane, provides a new option for post-acute rehabilitation. The transitional care center features the 132nd Street Bistro that proudly serves Starbucks® and is open daily to the public from 9 a.m. to 2 p.m.
Hillcrest Health Services offers years of experience providing best-in-class care for aging adults through our continuum of services. Recognized nationally for our leadership and innovation, we are now enhancing lives in the newest and most beautiful post-acute center in Omaha.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Omaha
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Omaha
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praised Hillcrest for its exceptional care, cleanliness, and the professionalism of its staff. Patients felt respected and well-cared for during their stays.
- The rehabilitation program received high marks for helping patients recover and return home, with specific praise for the physical therapy and occupational therapy teams.
- The food and dietary accommodations were generally well-received, with the kitchen staff making efforts to fulfill patient requests.
- Some reviewers highlighted the cleanliness of the facility, including the rooms and common areas, and the overall pleasant environment.
- The hospice nurses were specifically commended for their amazing care, receiving high praise from family members.
- Management and leadership teams were noted for their commitment to quality care and enhancing the lives of aging adults.
Negative Reviews:
- Several reviews criticized the facility for poor patient care, including long wait times for assistance, unattended medical needs, and lack of basic hygiene care.
- Communication issues were a common complaint, with families feeling uninformed about their loved one's care and experiencing difficulty in getting responses from staff.
- There were reports of negligence, including failure to respond to emergency health changes, leading to severe consequences.
- Cleanliness and maintenance of the facility were criticized by some, noting unclean rooms and unattended common areas.
- Concerns were raised about the safety and appropriateness of care for patients with cognitive issues or those at risk of falling.
Mixed Reviews:
- While some reviewers found the facility and its amenities, including the food, to be satisfactory, others felt that the level of care did not meet their expectations.
- The effectiveness and responsiveness of the nursing and CNA staff were viewed differently across reviews, with some praising their hard work and others noting significant areas for improvement.
Reviews
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Hillcrest Millard Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Feb. 23, 2018
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 76
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-04 | 2022-06-16 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2022-05-04 | 2022-06-16 | E | Services Deficiencies | Meet other general requirements that are deficient. |
| 2022-05-04 | 2022-06-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-05-04 | 2022-06-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2022-05-04 | 2022-06-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use and maintenance of medical gas equipment. |
| 2022-05-04 | 2022-06-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that anesthesia apparatus are tested after any adjustment, modification or repair. |
| 2020-09-09 | 2020-10-15 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-09-09 | 2020-10-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-09-09 | 2020-10-15 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-09-09 | 2020-10-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use and maintenance of medical gas equipment. |
| 2019-03-18 | 2019-04-17 | E | Egress Deficiencies | Meet other general requirements. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-10-16 | $47,310 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-10-16 | 47 |
What is in the Neighborhood
- The closest city is Chalco which is 3.4 miles away and has a population of 10,994 (small town).
- The average income is $86,137, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 24
- Average Temperature: 53.8
- Day Breakdown: The area gets 115 days of rain, 34 days of snow and 214 days of sun
- Precipitation: 1.3 inches a year
- The median age is 34.2 years old, low compared to other cities.
- 5.52% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 10.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 12% Black or African-American, 12% Hispanic or Latino, and 69% White.
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 225.0, Moderate Days 48.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fresh Thyme Supermarket
0.4 miles awayAldi
0.6 miles awaySam's Club
0.8 miles awayWalmart Supercenter
0.9 miles awayFamily Fare
1.2 miles awayNone Found
Bus Stations
135th Ave & West Center
0.5 miles awayMiracle Hills Dr & Nicholas St
3.1 miles awayRegency Circle & Ascot Circle
3.3 miles awayWestroads West
3.7 miles awayBay 1-Route 92
3.8 miles awayBanks
First National Bank
0.5 miles awayEnterprise Bank
0.6 miles awayAccess Bank
0.8 miles awayBank of Nebraska
0.8 miles awayU.S. Bank
0.9 miles awayHospitals
Nebraska Orthopaedic Hospital
0.9 miles awayBoys Town National Research Hospital
1.7 miles awayRose Blumkin Jewish Home
2.1 miles awayAmerican Red Cross
2.7 miles awayCHI Health Lakeside
3.1 miles awayPharmacies
Walgreens
0.4 miles awayCVS Pharmacy
0.5 miles awaySav-on Pharmacy
1.2 miles awayHy-Vee Pharmacy
2.7 miles awayKohll's
3.0 miles awayDentists
Augusta Dental Associates PC Center
0.5 miles awayGeorgetowne Family Dentistry Center
0.7 miles awayHorizon Dental Center
1.1 miles awayEmergency Dental Care USA
1.2 miles awayBel-Drive Dental Center
1.2 miles awayParks
Cody Park
0.1 miles awayMontclair - Westwood Park
0.2 miles awayKingswood East Park
0.3 miles awayKingswood Park
0.3 miles awayWestwood Heights Park
0.7 miles awayNone Found
Shopping
Oak View Mall
0.7 miles awayOne Pacific Place
2.7 miles awayRegency Court Shopping Center
3.3 miles awayWestroads Mall
3.7 miles awayHamilton Club
7.6 miles awayCulture
Boys Town Music Hall
2.3 miles awayAlamo Drafthouse
3.3 miles awayCHI Health Amphitheatre
4.0 miles awayFunny Bone Comedy Club
4.1 miles awayOutdoor Classroom
4.3 miles awayRestaurants
Valentino's
0.5 miles awayOutback Steakhouse
0.7 miles awayRed Lobster
0.8 miles awayApplebee's
0.9 miles awayVillage Inn
0.9 miles awayGet exact pricing & check availability
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