📞 Call for pricing and availability: (800) 780-8101
Hillcrest Convalescent Center
1417 West Pettigrew Street, Durham, NC 27705
For Pricing & Availability
(800) 780-8101To Reach a Resident
(919) 286-7705Estimated Pricing
Price Comparison
Hillcrest Convalescent Center Description
Hillcrest Convalescent Center opened in 1951 as the first certified Skilled Nursing facility in North Carolina. Since then we have proudly remained at the forefront of senior care in the Triangle and beyond. In addition to Hillcrest Convalescent Center in Durham, we opened an outpatient physical therapy facility in 2018. Across both facilities, we are known and trusted by the area’s finest families. We have earned a reputation as the premier senior care provider in our community with a total dedication to quality care and superior service for everyone in our care — whether for a short rehab stay, assisted living, skilled nursing residents, and outpatient physical therapy.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Durham
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Durham
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Hillcrest have shown a mixed range of experiences from both employees and residents or their families. Some employees have expressed concerns over being overworked, underpaid, and witnessing a decline in the quality of care over the years. There are reports of outdated technology and facilities, and a lack of support from management. Concerns about patient care, including neglect and abuse, have been raised, alongside issues with staffing levels and responsiveness.
On the other hand, there are positive remarks about the physical therapy (PT) and occupational therapy (OT) services, with some reviewers noting excellent rehabilitation support. The activities, food, dining room, and the overall atmosphere of the facility have been praised for being welcoming and well-maintained. Some staff members, including nurses, aides, and the activities director, have been highlighted for their dedication and responsiveness, though there are also reports of some staff being less attentive or professional.
Family members of residents have shared mixed experiences, with some noting excellent care and others expressing dissatisfaction with aspects such as room cleanliness, meal quality, and medication management. The physical environment of the facility has been described as clean, beautifully decorated, and homely, contributing to a positive atmosphere.
Overall, while there are areas of concern that need attention, particularly regarding staffing and patient care, there are also aspects of Hillcrest that are appreciated by residents and their families, such as the rehabilitation services and the facility's environment.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 86
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-04 | 2022-09-18 | F | Construction Deficiencies | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. |
| 2022-08-04 | 2022-09-18 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-08-04 | 2022-09-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-04 | 2022-09-18 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-04 | 2022-09-18 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-08-04 | 2022-09-18 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-08-04 | 2022-09-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2020-02-26 | 2020-04-11 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-02-26 | 2020-04-11 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-26 | 2020-04-11 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-02-26 | 2020-04-11 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use and maintenance of medical gas equipment. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-06-13 | $4,891 |
What is in the Neighborhood
- The closest city is Durham which is 1.4 miles away and has a population of 257,636 (small city).
- The average income is $98,836, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 43
- Average Temperature: 64.3
- Day Breakdown: The area gets 158 days of rain, 5 days of snow and 201 days of sun
- Precipitation: 2.5 inches a year
- The median age is 33.2 years old, low compared to other cities.
- 4.86% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 15.0% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 5% Asian, 37% Black or African-American, 12% Hispanic or Latino, and 43% White.
- The crime rate is 7.63 per 100 people which is very high compared to other cities.
- Violent Crime: 1.77 incidents per 100 people
- Property Crime: 4.3 incidents per 100 people
- Drug-Related Crime: 0.58 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.2 miles awayHarris Teeter
0.4 miles awayDurham Co-op Market
0.5 miles awayParker & Otis
0.7 miles awayFood Lion
1.0 miles awayNone Found
Bus Stations
Main St at Swift Ave
0.1 miles awaySwift
0.1 miles awayCampus Dr at Maxwell St (WB)
0.2 miles awayMain St at Iredell St
0.2 miles awayCampus Dr at Maxwell Ave (EB)
0.2 miles awayBanks
Duke Credit Union
0.4 miles awayNorth Carolina State Employee Credit Union
0.9 miles awayBB&T
0.9 miles awaySouth Bank
1.0 miles awayPNC Bank
1.0 miles awayHospitals
Duke Medicine Pavillion
0.9 miles awayDuke University Hospital
0.9 miles awayLenox Baker Children's Hospital
1.6 miles awayDuke Regional Hospital
2.4 miles awayNorth Carolina Specialty Hospital
2.9 miles awayPharmacies
Main Street Pharmacy
1.1 miles awayRite Aid
1.4 miles awayWalgreens
1.6 miles awayCVS Pharmacy
2.2 miles awayRite-Aid
3.7 miles awayDentists
Gadol Family Dentistry
0.5 miles awayMcDougal Endodontics
0.9 miles awayAesthetic Oral Health, Peter A. Tzendzalian, DDS
3.7 miles awayLevin Endodontics
3.8 miles awayO2 Dental Group of Durham Chapel Hill
5.4 miles awayParks
Burch Ave Community Garden
0.4 miles awayBurch Avenue Park
0.4 miles awayTrinity Watts Park
0.5 miles awaySarah P. Duke Gardens
0.6 miles awayPeace Garden
0.6 miles awayNone Found
Shopping
Brightleaf Square
0.6 miles awayNorthgate Shopping Mall
1.0 miles awayLoehmann's Plaza
2.1 miles awayCross Creek Shopping Center
3.7 miles awayWillowdale Shopping Center
3.7 miles awayCulture
Ninth Street Dance
0.3 miles awayOutsiders Gallery
0.3 miles awayArete Art Gallery
0.3 miles awayBrody Theater
0.4 miles awayBaldwin Auditorium
0.4 miles awayRestaurants
Vine Sushi & Thai
0.2 miles awayBreugger's Bagel
0.2 miles awayCosmic Cantina
0.3 miles awayAlpaca
0.3 miles awayBlue Corn Cafe
0.3 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a very large-sized community with 154 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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