📞 Call for pricing and availability: (800) 780-8101
Highlands Senior Living - Cartersville
16 Roving Road, Cartersville, GA 30121
For Pricing & Availability
(800) 780-8101Pricing Details
This detailed pricing information was obtained directly from the Administrator at Highlands Senior Living - Cartersville via email on Nov. 10, 2023.
Our Rates
Our rates depend on the care that each person requires and we prefer discussing it in person as sometimes it depends on the individual.
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Jan. 4, 2024. Here's what we learned:
Community Type
The senior living community is a personal care or assisted living facility, providing support and care for residents who require assistance with daily activities.
Short-Term Stays
Short-term stays are available for those who need temporary care, with a minimum duration of up to one week. Charges for short-term stays are calculated on a daily basis.
Pet Policy
Pets are not permitted within the facility, ensuring a safe and comfortable environment for all residents.
Transportation Services
Transportation assistance is provided for residents to attend doctor appointments, but this service is limited to the Cartersville area.
Dining Experience
The dining experience is designed to resemble a restaurant-style setting. Residents are served at their tables with a set menu that is adjusted according to individual dietary needs and preferences. The staff ensures that all residents are satisfied with their meals, offering substitutions when necessary. The facility handles all cleaning after meals, creating a hassle-free dining environment for residents.
Staff and Medical Assistance
The community is staffed with medical technicians (med techs), certified nursing assistants (CNAs), and medical assistants. Additionally, outside agencies provide home health and hospice care services. In-house physical and occupational therapy services are available, along with a hospice nurse and a site nurse for psychiatric evaluations as needed.
Safety Measures
For resident safety, the facility is equipped with pull cords in all bathrooms and provides life alert pagers for immediate assistance. The community is a locked facility, ensuring security at all times. Family members are given pendants to allow for easy access when visiting their loved ones.
Addressing Complaints
Residents and their families can address complaints directly to the staff, including contacting Erica McDaniel, who is in charge of admissions and marketing. A complaint box is also available and checked regularly to ensure that any issues are promptly addressed.
Communication with Families
The facility maintains open lines of communication with the families of residents through email, phone calls, and letters. Direct calls are made to the first person of contact listed on the emergency sheet, or to the power of attorney (POA) if applicable, followed by the next person of contact.
Admissions and Marketing Contact
Erica McDaniel is the primary contact for admissions and marketing, as well as a corporate employee. She is available to assist with inquiries and provide information about the facility.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Cartersville
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Cartersville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Reports of a facility being roach-infested, serving expired food, understaffed, and having issues with medication management, including giving expired medication and missing doses. Allegations of financial and personal misconduct by the director.
- Residents describe the living conditions as poor, with one calling the place a "dump" and advising against placing loved ones there.
- Significant decline in quality and management reported post-COVID, with issues in communication, resident care, and overall facility management highlighted. Concerns over cleanliness, resident treatment, and medication management were noted.
- Experiences of poor communication with management, lack of activities, and inadequate care leading to health issues among residents. Reports of residents being neglected and living in unsanitary conditions.
Positive Reviews:
- Some reviewers found the staff helpful and accommodating, particularly in emergency situations, noting quick and supportive responses.
- Positive remarks about the facility feeling like home, with caring staff, a variety of activities, and home-cooked meals that offer choices.
- A brief positive review mentioning the facility as a nice place with nice people.
Mixed Feedback:
- One review humorously describes the facility as the "silliest little village ever," without providing specific details on the quality of care or services.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
What is in the Neighborhood
- The average income is $53,246, which is low compared to other zip codes.
- Weather
- The crime rate is 6.71 per 100 people which is very high compared to other cities.
- Violent Crime: 1.31 incidents per 100 people
- Property Crime: 3.34 incidents per 100 people
- Drug-Related Crime: 1.35 incidents per 100 people
- The average life expectancy in zip code is 76.04 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.2 miles awayIngles
0.4 miles awayALDI
1.5 miles awayPublix
1.8 miles awayKroger Marketplace
1.9 miles awayNone Found
None Found
Banks
Renasant Bank
0.3 miles awayAmeris Bancorp
0.3 miles awayBank of the Ozarks
0.4 miles awayGeorgia United Credit Union
0.5 miles awayBank of America
0.5 miles awayHospitals
Cartersville Medical Center
0.5 miles awayPharmacies
Walmart Pharmacy
0.3 miles awayWalgreens
0.4 miles awayCVS Pharmacy
0.5 miles awayKroger Pharmacy
2.0 miles awayHolt's Pharmacy
2.1 miles awayDentists
Highlands Point Dental
1.1 miles awayCartersville Dentist Office
1.8 miles awayAspen Dental
1.9 miles awayChoice One Dental Care
3.6 miles awayChildren's Dental Center
3.6 miles awayParks
Northtowne Park
1.9 miles awayMatthew Hill Park
2.0 miles awayHicks Park
2.1 miles awayClarence Benham Park
2.2 miles awayCartersville Sports Complex
2.3 miles awayNone Found
None Found
Culture
Booth Western Art Museum
2.2 miles awayThe Grand Theatre
2.3 miles awayLegion Theater
2.5 miles awayRestaurants
Hong Kong
0.2 miles awayPizza Hut
0.3 miles awayEl Dorado
0.3 miles awayJohnboy’s Home Cooking
0.3 miles awayThe Original Steak & Rib House
0.3 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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