📞 Call for pricing and availability: (800) 780-8101
Highlands Lake Center
4240 Lakeland Highlands Rd, Lakeland, FL 33813
For Pricing & Availability
(800) 780-8101To Reach a Resident
(863) 646-8699Estimated Pricing
Price Comparison
Highlands Lake Center Description
Conveniently located in Central Florida in the charming community of Lakeland, Highlands Lake Center is dedicated to providing the highest quality care and quality of life to customers with widely varying needs, abilities and limitations.
This commitment is not motivated by official rules and regulations. It comes from within, in keeping with our caring mission and the core values that guide our care and services. And the results are as clear as the smiles on the faces of the individuals and families who place their trust in us.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Lakeland
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lakeland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff at Opis described as amazing, supportive, and caring towards residents and their families. The facility is clean, and the food is highly praised.
- Visitors appreciated the compassionate visitation process and the friendly, helpful staff during their visits.
- Opis is commended for its care protocol, especially for patients with dementia, showing kindness and respect.
- Positive experiences with short-term rehab, highlighting good care, friendly staff, and effective COVID risk management.
- Visitors noted the facility's cleanliness and pleasant smell, alongside welcoming and helpful staff.
- Some reviews highlighted the importance of staff friendliness and professionalism, with specific praise for the care provided to their loved ones.
- Facility cleanliness and the quality of patient care meetings were appreciated, contributing to a welcoming environment.
Negative Reviews:
- Concerns raised about moving residents from COVID units back to regular population too quickly and inadequate staffing.
- Some visitors experienced issues with indoor visitation spaces and communication with the administration.
- Reports of unprofessional behavior, missing personal items, and inadequate responses to concerns about patient care and belongings.
- One review mentioned discrimination based on language barriers, specifically affecting a Haitian family.
- Complaints about billing and office personnel not submitting required paperwork, medication timing issues, and lack of evening care for specific needs.
- Unprofessional behavior from unit managers and issues with staff treatment were also mentioned.
Mixed Reviews:
- While some reviews praised the staff and care quality, others highlighted areas needing improvement such as facility updates, professional behavior, and communication.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 29, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 179
Total current residents: 172
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-26 | 2020-03-28 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-02-26 | 2020-03-28 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-12-06 | 2019-01-06 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-12-06 | 2019-01-06 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-12-06 | 2019-01-06 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-16 | 2023-04-04 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2023-01-09 | 2023-02-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-09 | 2023-02-08 | C | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-11-18 | 2021-12-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-11-18 | 2021-12-16 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-11-18 | 2021-12-16 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-11-18 | 2021-12-16 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-11-18 | 2021-12-16 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-11-18 | 2021-12-16 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-11-18 | 2021-12-16 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-11-18 | 2021-12-16 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-06-14 | 2022-07-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-06-14 | 2022-07-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-02-28 | 2020-03-28 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2020-02-28 | 2020-03-28 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-05-26 | 2021-07-08 | E | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2018-12-06 | 2019-01-06 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2018-12-06 | 2019-01-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-12-06 | 2019-01-06 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-12-06 | 2019-01-06 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-12-06 | 2019-01-06 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-04-20 | $27,811 |
| 2020-04-20 | $27,810 |
What is in the Neighborhood
- The closest city is Lakeland Highlands which is 2.6 miles away and has a population of 11,056 (small town).
- The average income is $96,789, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 63
- Average Temperature: 76.2
- Day Breakdown: The area gets 206 days of rain and 158 days of sun
- Precipitation: 3.4 inches a year
- The median age is 38.1 years old, high compared to other cities.
- 7.08% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 11.1% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 20% Black or African-American, 13% Hispanic or Latino, and 62% White.
- The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
- Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sam's Club
0.7 miles awayPublix - Lake Miriam
2.2 miles awayGreenwise Market
2.4 miles awayWalmart Supercenter
2.4 miles awayPublix
2.4 miles awayTransportation
Lakeland
4.4 miles awayAuburndale Historic Train Depot
9.7 miles awayWinter Haven
11.5 miles awayBus Stations
Mt Zion Assembly Of God Pnr
14.7 miles awayDover Park-N-Ride
18.5 miles awayFishhawk Sports Complex Pnr
19.9 miles awayErindale Dr @ Wrencrest Cr
20.7 miles awayCulbreath Rd @ Bloomingdale Av
20.9 miles awayBanks
FloridaCentral Credit Union
2.1 miles awayRegions Bank
2.2 miles awayChase
2.3 miles awayCenter State Bank
2.3 miles awayPrime Meridian
2.3 miles awayHospitals
Lakeland Regional Health Medical Center
5.2 miles awayBartow Regional Medical Center
6.6 miles awayWinter Haven Hospital
12.2 miles awaySouth Florida Baptist Hospital
13.3 miles awayHeart of Florida Regional Medical Center
21.5 miles awayPharmacies
Walgreens
2.1 miles awayCVS Pharmacy
2.4 miles awayWalmart Pharmacy
2.4 miles awayBenzer Pharacy
9.9 miles awayCVS
11.9 miles awayDentists
Aspen Dental
2.3 miles awayQuality Dental
7.9 miles awayJohn I. Park, DMD, PA
12.4 miles awayEastshore Dental Care
20.9 miles awayJohn M. Cherry, Junior, DMD
22.7 miles awayParks
Lakeland
0.4 miles awayHolloway Park
0.7 miles awayPeterson Park
1.3 miles awayHandley Park
1.8 miles awayCommon Grounds Park
2.1 miles awayNone Found
Shopping
Highland City Town Center
2.6 miles awayBartow Shopping Center
7.4 miles awayShoppes of Lakeland
7.7 miles awayLakeland Square Mall
7.8 miles awayPlantation Square
8.6 miles awayCulture
Lake Mirror Auditorium
4.2 miles awayLake Mirror Amphitheatre
4.2 miles awayLakeland Community Theatre
4.2 miles awayArt Building
10.2 miles awayArt Lounge and Gallery
12.4 miles awayRestaurants
Scarpas
1.6 miles awayMJ's Pizza & Wings
1.6 miles awayDecisions Grill and Bar
1.7 miles awayPizza Hut
1.8 miles awayS & L
1.8 miles awayGet exact pricing & check availability
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