📞 Call for pricing and availability: (800) 780-8101
Highland Square Nursing And Rehabilitation
1211 W Market St, Akron, OH 44313
For Pricing & Availability
(800) 780-8101To Reach a Resident
(330) 867-8530Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Akron
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express extreme dissatisfaction with the level of care provided, citing instances of neglect, abuse, and lack of proper healthcare practices.
- Complaints include a patient pulling out a breathing tube without prompt assistance, abusive treatment towards a patient with MS, and a maggot found on a bedroom floor.
- Issues with facility management were mentioned, such as the facility being without cable for an extended period, which affected patient entertainment and connection to the outside world.
- Concerns about patient safety were raised, including unaddressed bed sores, frequent falls without proper preventive measures, and inadequate response to patient needs.
- On the positive side, some reviews highlight satisfactory experiences, mentioning thoughtful and personal care, friendly and concerned staff, and a positive work environment for employees.
- Positive remarks also include appreciation for specific staff members, effective administration during the pandemic, and a sense of community and care among residents and staff.
- However, there are also complaints about communication issues, such as staff not answering phones and unwanted calls from the facility to individuals not associated with it.
- One review praises the facility for hosting enjoyable events, like Halloween parties, indicating some positive community engagement.
Overall, the reviews present a mixed picture, with significant concerns about care and management balanced by some positive experiences and appreciation for certain aspects of the facility and staff.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Nursing Home Overview
Participation
date: Dec. 6, 1974
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 117
Total current residents: 71
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 30
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $52000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-17 | 2022-06-16 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-05-17 | 2022-06-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-05-17 | 2022-06-16 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-05-17 | 2022-06-16 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-05-17 | 2022-06-16 | F | Services Deficiencies | Meet other general requirements that are deficient. |
| 2022-05-17 | 2022-06-16 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-06-03 | 2019-07-09 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-06-03 | 2019-07-09 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-03 | 2019-07-09 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-03 | 2019-07-09 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-03 | 2019-07-09 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-06-03 | 2019-07-09 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-06-03 | 2019-07-09 | E | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-06-03 | 2019-07-09 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2019-06-03 | 2019-07-09 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-06-03 | 2019-07-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-03 | 2019-07-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-04-18 | 2018-07-02 | E | Construction Deficiencies | Meet other general requirements. |
| 2018-04-18 | 2018-07-02 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2018-04-18 | 2018-07-02 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-04-18 | 2018-07-02 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-04-18 | 2018-07-02 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2018-04-18 | 2018-07-02 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2018-04-18 | 2018-07-02 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-04-18 | 2018-07-02 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-04-18 | 2018-07-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-28 | $26,000 |
| 2021-07-23 | $20,000 |
| 2021-07-23 | $13,000 |
| 2022-05-20 | $20,000 |
| 2022-05-20 | $13,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-05-01 | 19 |
What is in the Neighborhood
- The closest city is Akron which is 2.3 miles away and has a population of 197,542 (small city).
- The average income is $68,872, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 53.3
- Day Breakdown: The area gets 162 days of rain, 48 days of snow and 154 days of sun
- Precipitation: 1.1 inches a year
- The median age is 38.1 years old, high compared to other cities.
- 6.52% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 5.07% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 4% Asian, 31% Black or African-American, 1% Hispanic or Latino, and 61% White.
- The crime rate is 10.11 per 100 people which is very high compared to other cities.
- Violent Crime: 3.13 incidents per 100 people
- Property Crime: 5.41 incidents per 100 people
- Drug-Related Crime: 0.68 incidents per 100 people
- The average life expectancy in zip code is 76.44 years old, which is low compared to other zip codes.
- Air Quality: Good Days 192.0, Moderate Days 58.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
The Mustard Seed Market & Cafe
0.5 miles awayWhole Foods Market
1.1 miles awayAcme Fresh Market No. 1
1.3 miles awaySave-A-Lot
1.6 miles awayEl Tule Mexican Grocery
1.7 miles awayTransportation
Akron Northside
2.2 miles awayNone Found
Banks
PNC Bank
0.5 miles awayHuntington Bank
0.6 miles awayKeyBank
0.9 miles awayOhio Savings Bank
0.9 miles awayTowpath Credit Union
2.2 miles awayHospitals
Cleveland Clinic Akron General
1.9 miles awayAkron Children's Hospital
2.0 miles awaySumma Health System - St. Thomas Campus
2.0 miles awayCrystal Clinic Orthopaedic Center
2.1 miles awayWestern Reserve Hospital
3.0 miles awayPharmacies
Walgreens
1.4 miles awayCVS
1.5 miles awayCVS Pharmacy
1.6 miles awaySand Run Pharmacy
2.1 miles awayKlein's Pharmacy and Medical Supply
3.2 miles awayDentists
Dietrich Family Orthodontics
0.8 miles awayDale M. Leonhardt
1.3 miles awaySummit Dental Group
1.4 miles awayRober Miller Dentist
1.4 miles awayAkron Oral & Maxillofacial Surgery Group
1.7 miles awayParks
Will Christy Park
0.3 miles awayShady Park
0.3 miles awayWesley Family Apiary & Microfarm
0.4 miles awayHereford Park
0.4 miles awayTeagle Park
0.5 miles awayNone Found
Shopping
Summit Mall
3.8 miles awayVillage Discount Outlet
4.1 miles awayUniversity Plaza
10.4 miles awayKent Plaza
12.1 miles awayOakwood Square Plazza
19.6 miles awayCulture
Akrona Gallery
1.1 miles awayWoodrow Nash Art Gallery
1.3 miles awayAkron Civic Theatre
2.3 miles awayWeathervane Playhouse
2.4 miles awaySummit Artspace
2.4 miles awayRestaurants
Lee Angelo's
0.5 miles awayWally Waffle
0.6 miles awayGeorgio's
0.6 miles awayPlatinum Dragon
0.7 miles awayCheese & Chong's
0.7 miles awayGet exact pricing & check availability
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