📞 Call for pricing and availability: (800) 780-8101
Highland Pointe Health & Rehabilitation Center
402 Golf View Lane, Highland Heights, OH 44143
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For Pricing & Availability
(800) 780-8101To Reach a Resident
(440) 443-0900Estimated Pricing
Price Comparison
Highland Pointe Health & Rehabilitation Center Description
Built in 2015, Highland Pointe Health & Rehab Center is a 96-bed state-of-the-art long-term skilled nursing care facility and nursing home in Highland Heights, Ohio, close to area hospitals and highways. Our senior rehabilitation facility in Highland Heights offers compassionate senior skilled nursing care services paired with meaningful and fun social activities. We offer life-enrichment activities such as a six-week wellness program, community bingo, a community block party, a tailgate party and family nights.
We specialize in long-term skilled nursing care as well as senior rehabilitation services following a prolonged hospital stay or illness. What sets our senior care services apart is the healing approach to help you or your loved one reach their highest point of emotional and physical wellness. The amenities at our facility include private suites with in-suite baths or semi-private suites with a privacy wall and shared bath to give you an at-home feel.
Our skilled nursing home rooms are equipped with telephones and flat-screen TVs with cable. Highland Pointe features a gym with state-of-the-art equipment, perfect for physical therapy for seniors, a café, a library, two courtyards and private dining rooms for special-occasion meals. Our nursing home facility is more than just a place to live. Here, personal interests are nurtured, and lasting friendships are formed.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Highland Heights
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Highland Pointe reveal a mixed bag of experiences. Some reviewers praise the facility for its overstaffing, which they say leads to excellent patient care and a safe environment for both staff and residents. Many commend the cleanliness of the facility, the attentiveness and caring nature of the staff, and the overall welcoming atmosphere. Positive experiences also highlight the quality of rehabilitation services, with specific mention of the therapy staff being pleasant, accommodating, and encouraging.
On the other hand, there are significant concerns raised by some reviewers. During the pandemic, there were reports of poor communication from the administration and a spread of COVID-19 among employees and residents. Some reviewers describe instances of staff showing a lack of empathy and even being cruel to patients. Concerns about the facility's handling of personal belongings, with reports of theft, and complaints about the quality of care, including neglect and unprofessional behavior, were also noted. Issues with cleanliness, medication management, and overall patient care were mentioned, painting a starkly different picture from the positive reviews.
Despite these criticisms, there are stories of satisfaction with the care provided, with some families noting that their loved ones received excellent treatment and felt like they were in a family-like environment. The administration's efforts to continually improve the level of care and the dedication of some staff members were also highlighted. However, concerns about the facility's ability to handle specific medical needs, such as dementia and seizures, suggest that potential residents and their families should thoroughly research and consider their options.
In summary, while Highland Pointe has received a number of glowing reviews for its staff, cleanliness, and patient care, there are also serious allegations of neglect, poor management, and inadequate response to medical needs. These contrasting experiences suggest that the quality of care can vary significantly, and prospective residents and their families should proceed with caution.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 13, 2016
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 83
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 29
Number of payment denials: 2
Number of fines: 4
Total cost of fines: $89305
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-31 | 2022-02-14 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-01-31 | 2022-02-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-01-31 | 2022-02-14 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-01-31 | 2022-02-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-01-31 | 2022-02-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use and maintenance of medical gas equipment. |
| 2019-07-23 | 2019-08-16 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-07-23 | 2019-08-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-23 | 2019-08-16 | E | Services Deficiencies | Meet other general requirements that are deficient. |
| 2019-07-23 | 2019-08-16 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-07-23 | 2019-08-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-06-05 | 2018-07-03 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2018-06-05 | 2018-07-03 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-06-05 | 2018-07-03 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-25 | $9,750 |
| 2021-03-19 | $9,105 |
| 2021-03-19 | $29,235 |
| 2021-03-19 | $22,998 |
| 2021-07-23 | $86,010 |
| 2021-07-23 | $55,907 |
| 2021-08-23 | $650 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-03-19 | 9 |
| 2021-07-23 | 22 |
What is in the Neighborhood
- The closest city is Highland Heights which is 0.6 miles away and has a population of 8,396 (very small town).
- The average income is $84,031, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 28
- Average Temperature: 52.6
- Day Breakdown: The area gets 177 days of rain, 52 days of snow and 134 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 1.16 per 100 people which is very low compared to other cities.
- Violent Crime: 0.11 incidents per 100 people
- Property Crime: 0.9 incidents per 100 people
- Drug-Related Crime: 0.06 incidents per 100 people
- The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
- Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Highland Food Mart
1.3 miles awayMarc's
1.7 miles awayDave's Market
1.9 miles awayHeinen's
2.4 miles awaySimon's Supermarket
2.4 miles awayNone Found
Bus Stations
9 RTA Bus Stop
3.6 miles awayMayfield - Warrensville
4.2 miles awayest.222.
4.3 miles awayBanks
Huntington Bank
1.7 miles awayDollar Bank
1.7 miles awayCitizens Bank
1.7 miles awayOhio Savings Bank
1.8 miles awayUS Bank
1.8 miles awayHospitals
University Hospitals Richmond Medical Center
1.4 miles awayHillcrest Hospital
3.4 miles awayEuclid Hospital
4.5 miles awayWindsor Laurelwood Center for Behavioral Medicine
4.8 miles awayLake County Memorial Hospital West
4.9 miles awayPharmacies
Walgreens
1.8 miles awayDiscount Drug Mart
1.8 miles awayCVS
1.9 miles awayCVS Pharmacy
2.4 miles awayRite Aid
3.0 miles awayDentists
Dr. Robert J. Prijaatel
2.5 miles awayFamily & Cosmetic Dentistry
2.6 miles awayThe Dental Associates of Lyndhurst
2.9 miles awayLewis Orthodontics
3.0 miles awayAspen Dental
3.1 miles awayParks
Saint Joseph Park
1.1 miles awayHighland Heights
1.2 miles awayMayfield Village Wetland
1.6 miles awayMayfield
1.8 miles awayDesan Park
1.8 miles awayPlaces of Worship
Kirtland Temple
7.4 miles awayShopping
Legacy Village
4.1 miles awayLa Place at Beachwood Place
4.3 miles awayBeachwood Place
4.3 miles awayUniversity Square
5.1 miles awayGreat Lakes Mall
8.7 miles awayCulture
The Grove Amphitheater
1.8 miles awayUrban Paint & Sip
3.6 miles awayContessa Gallery
4.2 miles awayWasmer Gallery
4.5 miles awayArts Collinwood
5.1 miles awayRestaurants
The Rustic Grill at Stonewater
0.3 miles awayCrostatas
0.6 miles awayRomeo's
1.0 miles away5 Points Grille
1.5 miles awayGolden Mountain
1.6 miles awayGet exact pricing & check availability
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