Call for pricing and availability: (800) 780-8101
Highland Oaks Health Center
4114 N State Route 376 Nw, Mcconnelsville, OH 43756
Based on 40 reviews
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Services and Housing Options
Memory Care, Nursing Home, Adult Day Care, Respite, Skilled Nursing, RehabilitationEstimated Pricing
For Pricing & Availability
(800) 780-8101To Reach a Resident
(740) 469-5288Find a Senior Community that Best Fits Your Needs
Highland Oaks Health Center Description
It's been said that the only thing certain in life is change; a constant reminder of how fleeting moments can be. At Highland Oaks Health Center, we embrace the ever-changing landscape of healthcare with an unwavering commitment to compassionate care. No matter what the world throws our way, we'll ensure your safety and security, maintain a connection to each other, and keep you close in our hearts. Our family is the heart of this home, and we couldn't be prouder to share it with you now and forever. At Highland Oaks Health Center, you can select the care that best caters to your requirements and way of life.Price Comparison
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Highland Oaks Health Center is a member of a larger group of communities called Trilogy Health ServicesConnect with a Free Senior Living Advisor
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By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
Health
dressing
health services
physical therapy
rehabilitation services
radiology services
occupational therapy
therapists
dementia care
speech-language pathology
respite care
personal care
24-hour skilled nursing care
case management & social services
nutritional services provided by a registered dietitian
pharmacy & laboratory services
long-term care
respite services
24-hour skilled nursing services
specialized memory care
bathing
long- and short-term care
short-term rehabilitation stays
Activities
recreation
travel to community-planned outings included
crafts
music
art
cooking classes
gardening
resident/family training & education
Dining
happy hour
made-from-scratch meals
restaurants
snacks available
chef-prepared meals served restaurant-style
Services
support services
discharge planning
support groups
move-in assistance
adult day services
24-hour emergency maintenance
laundry service
trash service
transportation to personal appointments
Amenities
beauty and barber salon
outdoor area
companion suites
kitchen
community living rooms with cozy seating, fireplaces, and flat-screen tvs
courtyard
community and private dining rooms
Religious
bible study
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 02/24/67 and is run by a for profit organization. It is a large-sized nursing community with 99 nursing beds. Currently, there are 67 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 3 fines by The Centers for Medicare & Medicaid Services for a total of $30,569.50. The facility has also had 6 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 2 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
The Highland Oaks Health Center is a nursing home that has a 1-star overall rating, the lowest possible. The nursing home is in the bottom 20% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. This nursing home has a 1-star health inspection rating, the lowest possible. The nursing home is in the bottom 10% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average. This nursing home has a 4-star quality rating, the second highest possible. The nursing home is in the top half of facilities in terms of quality rating. The qualityrating isslightly higher than the state averageCovid Data
The Highland Oaks Health Center is a nursing home located in the bottom 20% of facilities in terms of resident vaccination rate. The resident vaccination rate at the nursing home is slightly lower than the state average, with a rate of 80.3% compared to the state's 83.5%. The staff vaccination rate at Highland Oaks is also in the bottom half of all facilities, but way higher than the state average, sitting at 87.8%. Additionally, their covid booster rate falls into the bottom 30% of all facilities and is again slightly lower than the state average, 77.2% to 79.2%.Quality Measures
The Highland Oaks Health Center has a 4-star quality rating the second highest possible. However, the nursing home is in the bottom 20% of facilities in terms of residents whose need for help with daily activities has increased. The nursing home is also in the bottom 10% of facilities in terms of residents who have depressive symptoms and residents who received an antianxiety or hypnotic medication. The nursing home is in the top half of facilities in terms of residents who lose too much weight.Emergency and Hospitalization Quality Measures
Highland Oaks Health Center is a nursing home that is in the top 20% of facilities in terms of hospitalizations per 1000 days. The hospitalizations per 1000 days is lower than the state average. Highland Oaks Health Center is also in the top 30% of facilities in terms of outpatient emergency department visits per 1000 days and short-stay residents who had outpatient emergency department visits. The outpatient emergency department visits per 1000 days is slightly lower than the state average, and the short-stay resident who had outpatient emergency department visits is way lower than the state average. Lastly, Highland Oaks Health Center is in the top 30% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission, with a rate way lower than the state average.By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
The Zanesville Area
Healthcare Nearby
Hospitals
Pharmacies
Dentists
Essentials Nearby
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Things to do in the Area
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Parks
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Culture
Restaurants
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
Thank you for taking such great care of our mom, Sue Moore.We appreciate all your help and care with her.Thank you,Linda and Leah Moore
I work there and I love my job and my residents.
Thank you to all of the staff of Highland Oaks for taking such good care of my sister, Marysue Matheney for the past 8 weeks. All of you are just Awesome. Morgan County is so blessed to have wonderful, caring people....a Special Thank You to Beth Benjamin for going above and beyond......you take such pride in your work....
Every time we call to talk to my grandfather they either don’t allow us or just let it ring. Absolutely horrid treatment of someone’s family
My mom moved to Legacy Lane at Highland Oaks a little over a year ago. The staff has been so supportive and caring. My mom is happy. My husband and I are happy! What impresses me the most is how well the staff works together. They all have a relationship with the residents and help each other out. The handling of the covid pandemic has been phenomenal also. So many thanks, hugs and love to all at Highland Oaks. 💕
Thank you for taking care of our mom, Sue Moore. She is much safer and happier with you. She is being taken care of now. We are very happy! Thank you all so very much!
Staff is extremely helpful and knowledgeable. They are caring and go out of their way to see that my mother's needs are taken care of.
Thank you all so much for the great care that you provided for my Dad. The wonderful friendship and support for him and Mother has made this difficult time so much easier. It was always reassuring to know that he was receiving the best care by people that loved him. Thank you all so much.
The helpful and courteous staff promptly setup a Skype video call for me with my brother. The call was expertly focused with clear reception. He looked so well, handsome and shaven at a moments notice. They had no idea I was calling today. My sister and I swear that if we ever needed the services this is the only place we would go! This is a fabulous facility with exceptional quality caring staff.Thank you for finding this way for me to see my brother during this time when we all must stay home unable to visit Charles Hutchinson.
My brother is a resident here. He is only 58 and is dealing with the aftereffects from brain cancer. He is treated with respect and love. This place is like one big family. He feels safe here. His room is his bedroom. I can't thank the outstanding staff here enough.
Highland Oaks has gone above and beyond to make my father feel welcome. From the meals to the activities, Dad has an opportunity to have good fellowship and care. So very thankful for Highland Oaks!
All the activities planned for the residents.
It’s a great nursing home. The staff does a great job taking care of residents and listening to concerns as they come up.
Anytime anyone can be a part of an elderly's life is a reward in itself and you receive such a blessing from it. I loved the opportunity to work with the elderly for 25 years and even though I am retired I seek the opportunity to interact with them. You can learn a lot from them if you just give them some time and listen.
Thank you to all who helped us celebrate my parent's 60th anniversary last week. We got the royal treatment plus a great meal and cake. It was a special day.
My grandmother is currently spending her last days at Highland Oaks. She is the mother of 6 children so, needless to say, there are a bunch of us visiting. The staff has been so incredibly kind. They have made us comfortable by opening one of their private lounge areas for us, providing us meals, snacks and even beds. The nurses and aides have been so helpful and sweet -- rubbing grandma's back, stopping by after sifts to sit with her, and even providing their own lotion when they notice her skin was dry. I am so thankful that grandma is spending her last moments in such a caring, warm place. We simply could not have asked for better hospitality and understanding.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-11 | 2022-05-18 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-04-11 | 2022-05-18 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-04-11 | 2022-05-18 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-04-11 | 2022-05-18 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-11 | 2022-05-18 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-11 | 2022-05-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-04-11 | 2022-05-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-04-11 | 2022-05-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-08-27 | 2019-10-02 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-08-27 | 2019-10-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure operating rooms are properly protected and written records are maintained and available for inspection. |
| 2018-07-17 | 2018-08-13 | F | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2018-07-17 | 2018-08-13 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-10-18 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-09-21 | J | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-22 | D | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-07-22 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-07-22 | F | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-07-22 | C | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-04-19 | D | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-04-19 | E | E | Resident Rights Deficiencies | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| 2022-04-19 | D | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-04-19 | D | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-04-19 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-19 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-19 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-19 | D | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-04-19 | E | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-04-19 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-04-19 | D | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2020-12-08 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-08-28 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-28 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-08-28 | D | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2019-08-28 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-08-28 | D | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-08-28 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-08-28 | E | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2019-08-28 | E | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2019-12-26 | J | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-12-26 | J | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2019-12-26 | F | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-07-19 | D | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-07-19 | D | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2018-07-19 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-07-19 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-07-19 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-07-19 | D | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2018-07-19 | E | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-07-19 | F | F | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2018-07-19 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
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