High Desert Villas

Positive Aspects:

• Community and apartments are described as nice, with some units having a small patio, laundry facilities, and safety features in bathrooms.
• During COVID-19, the management took good care of residents.
• Some reviewers highlighted excellent communication from the office, neat and well-maintained facilities, and a peaceful environment.
• Appreciation for helpful and patient staff, especially for new residents.
• Some residents feel happy and content with their living situation, mentioning clean surroundings, friendly neighbors, and respectful staff.

Negative Aspects:

• Several complaints about management's lack of responsiveness and care for residents.
• Issues with getting deposits returned and feeling like phone calls are intentionally avoided.
• Non-smoking policies are reportedly not enforced, posing health risks.
• Some residents have experienced safety concerns, including break-ins and harassment.
• Complaints about the property's decline over time, with one resident describing it as having turned into "the slums."
• Concerns about unfair billing practices and maintenance issues, such as water leaks.
• One review mentions high bills and being disturbed at night by someone banging on their window.

Mixed Feedback:

• While some residents appreciate the community and management, others express significant dissatisfaction with how the property is run and maintained.
• There are calls for improvements, including more frequent trash pickup to address issues with odor and flies.