📞 Call for pricing and availability: (800) 780-8101

Hickory Heights Health And Rehab

#3 Chenal Heights Drive, Little Rock, AR 72223


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Services and Housing Options

Assisted Living, Nursing Home, Respite Care, Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(501) 830-2273

Estimated Pricing

Studio
Estimated $4,293

Price Comparison

  • Average City Price: $4,175
  • Average State Price: $3,617
  • Average National Price: $3,754
  • Hickory Heights Health And Rehab Description

    Here at Hickory Heights Health & Rehab our caring staff of licensed physicians, APNs, nurse practitioners and other support personnel are committed to building strong relationships with individuals & their families to provide the quality of care that reinforces the dignity and grace of every person.

    For pricing & availability call (800) 780-8101

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    Community Reviews

    7.1
    Hickory Heights Health And Rehab
    Based on My Caring Plan's proprietary scoring, including 49 reviews across the web

    Ranking

  • Ranking in City: 20 out of 34 communities in Little Rock
  • Ranking in State: 216 out of 326 communities in AR
  • Facility and Grounds A

    Care A

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praise the professional, friendly, and responsive staff, highlighting their dedication to providing love and attention to residents.
    • Several reviews commend the facility for its excellent care, mentioning specific departments such as therapy, nursing, and administration for their exceptional service.
    • Residents and visitors note the clean and pleasant atmosphere, along with a variety of activities and amenities including free hair salon services, physical therapy, and pet visitations.
    • Some reviews specifically mention the high-quality food and the attentive care towards residents, ensuring they feel comfortable and well taken care of.

    Negative Reviews:

    • Several reviewers express dissatisfaction with aspects of care, including issues with clothing management, medication handling, and responsiveness to concerns.
    • Complaints about the facility's management and staff attitude, with some calling for better training and accountability, especially on weekends.
    • Concerns about the facility's focus on profit over patient care, including allegations of withholding medication and separating long-married couples.
    • Some reviews highlight serious issues such as loss of dignity, inadequate support with daily activities, and neglect leading to health problems like bedsores.

    Mixed Feedback:

    • While many reviews praise the staff and care provided, others raise significant concerns about the management and overall treatment of residents.
    • The facility is described as both a wonderful place with attentive staff and a place where improvement is needed in patient care and responsiveness.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Health management

    Therapy services

    Skilled nursing care

    Short term rehab

    Long-term care

    24-hour nursing care

    Services

    Daily housekeeping and laundry services

    Housekeeping & linen services

    Respite care services

    Therapists

    Physician

    Activities

    Outings

    Group activities

    Reading

    Daily activities

    Social events

    Daily planned activities

    Community Amenities

    Outdoor courtyards

    Beauty salon

    Outdoor patios

    Putting green

    Library

    Pastoral services

    Room Amenities

    Flat screen TVs

    Free wireless internet

    Individual climate controls

    Telephone

    Dining

    Continental breakfast

    Daily meals

    Snacks

    Transportation

    Transportation to and from medical appointments

    Transportation services

    Pet

    Pet visitation

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Dec. 20, 2013
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 109
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $650

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-22 2023-04-24 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-03-22 2023-04-24 F Smoke Deficiencies Provide properly protected cooking facilities.
    2023-03-22 2023-04-24 F Smoke Deficiencies Have an alternate power supply for its alarm system.
    2023-03-22 2023-04-24 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-03-22 2023-04-24 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-07-07 2020-08-06 E Smoke Deficiencies Have an alternate power supply for its alarm system.
    2020-07-07 2020-08-06 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-07-07 2020-08-06 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-07-07 2020-08-06 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-07-07 2020-08-06 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-24 2023-04-24 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-03-24 2023-04-24 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-03-24 2023-04-24 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-03-24 2023-04-24 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-03-24 2023-04-24 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-24 2023-04-24 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-03-24 2023-04-24 E Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2023-03-24 2023-04-24 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2023-03-24 2023-04-24 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2023-03-24 2023-04-24 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2023-03-24 2023-04-24 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-18 2021-09-18 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-18 2021-09-18 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-08-18 2021-09-18 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-10-08 2021-11-08 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-10-08 2021-11-08 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-10-08 2021-11-08 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-10-08 2021-11-08 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-10-08 2021-11-08 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-10-08 2021-11-08 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2021-10-08 2021-11-08 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-10-08 2021-11-08 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-10-08 2021-11-08 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-10-08 2021-11-08 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-01-26 2021-02-25 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-11-24 2020-12-24 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-11-24 2020-12-24 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-11-24 2020-12-24 C Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-07-10 2020-07-10 B Resident Rights Deficiencies Assure the security of all personal funds of residents deposited with the facility.
    2020-07-10 2020-08-09 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-07-10 2020-07-10 B Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2020-07-10 2020-07-10 B Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2020-07-10 2020-07-10 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2020-07-10 2020-07-10 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2020-07-10 2020-07-10 B Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2020-07-10 2020-08-09 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-07-10 2020-08-09 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2020-07-10 2020-08-09 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-07-10 2020-08-09 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-07-10 2020-08-09 C Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-07-10 2020-08-09 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2020-11-24 $15,000
    2021-11-22 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Maumelle which is 6.7 miles away and has a population of 17,931 (small town).
    • The average income is $156,594, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 43
      • Average Temperature: 65.2
      • Day Breakdown: The area gets 165 days of rain, 2 days of snow and 196 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 36.6 years old, high compared to other cities.
    • 6.23% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 8.4% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 40% Black or African-American, 7% Hispanic or Latino, and 48% White.

    Health and Safety Overview
    • The crime rate is 14.95 per 100 people which is very high compared to other cities.
      • Violent Crime: 4.83 incidents per 100 people
      • Property Crime: 7.67 incidents per 100 people
      • Drug-Related Crime: 0.72 incidents per 100 people
    • The average life expectancy in zip code is 75.64 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 190.0, Moderate Days 81.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    2.2 miles away
    Walmart Supercenter
    3.0 miles away
    Sam's Club
    3.1 miles away
    Natural Grocery
    3.1 miles away
    Whole Foods Market
    3.1 miles away

    Transportation

    Little Rock
    9.5 miles away
    West Markham Street & Spring Street
    10.3 miles away
    2nd Street & Center Street
    10.3 miles away
    Maple Street & 6th Street
    10.4 miles away
    Maple Street & Broadway Street
    10.4 miles away

    None Found

    Banks

    Bank of Little Rock
    0.5 miles away
    Regions Bank
    0.9 miles away
    Centennial Bank
    3.1 miles away
    Metropolitan National Bank
    3.1 miles away
    Relyance Bank
    3.6 miles away

    Hospitals

    Pinnacle Pointe Hospital
    3.5 miles away
    Arkansas Heart Hospital
    4.1 miles away
    Baptist Health Medical Center - Little Rock
    4.4 miles away
    Baptist Health Extended Care Hospital
    4.5 miles away
    Baptist Health Rehabilitation Institute
    4.6 miles away

    Pharmacies

    Wal-mart Pharmacy
    3.0 miles away
    Walgreens
    4.4 miles away
    Walmart Pharmacy
    5.0 miles away
    Express Pharmacy
    5.2 miles away
    Argenta Drug Co
    10.5 miles away

    Dentists

    cantrell Family dental center
    4.9 miles away
    hart and coco
    4.9 miles away
    Eiler Dentristry
    5.0 miles away
    Leap Kids Dental
    12.8 miles away
    Westrock Orthodontist
    12.8 miles away

    Parks

    Little Rock
    0.6 miles away
    Boto Park
    0.7 miles away
    Rock Creek Trail Park
    1.8 miles away

    Places of Worship

    Cornerstone Bible Fellowship
    14.8 miles away

    Shopping

    Pavillion in the park
    4.8 miles away
    Outlets Of Little Rock
    8.2 miles away
    McCain Mall
    12.7 miles away

    Culture

    M2Gallery
    3.0 miles away
    cantrell gallery
    4.8 miles away
    Weekend Theatre
    9.9 miles away
    Robinson Center
    10.2 miles away
    Argenta Community Theater
    10.5 miles away

    Restaurants

    Samu Bar Sushi Hibachi
    0.6 miles away
    Gandolfo's Deli
    0.7 miles away
    A.W. Lin's Asian Cuisine
    0.8 miles away
    Chili's
    2.7 miles away
    Genghis Grill
    2.7 miles away

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    Google map of Hickory Heights Health And Rehab

    Licensing

    This community is licensed by the state of AR. It is a large-sized community with 120 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

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