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Heron Pointe Health And Rehabilitation
1445 Howell Ave, Brooksville, FL 34601
For Pricing & Availability
(800) 780-8101To Reach a Resident
(352) 799-1451Estimated Pricing
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Brooksville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Brooksville
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Brooksville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Heron Pointe reveal a mixed bag of experiences. Some residents and visitors praise the facility for its friendly staff, variety of activities such as bingo, horse races, karaoke, and a daily coffee bar, and the quality of care provided. The activities director and front desk personnel receive special mentions for their exceptional service. The facility is also appreciated for its cleanliness, well-maintained environment, and the personal attention given by the staff, including nurses and CNAs. The therapy department is highlighted for its excellence, and the food is generally well-received, with specific meals like pot roast being particularly praised.
However, there are significant concerns raised by some reviewers. Issues include poor communication regarding admissions, unprofessional behavior from night staff, and a lack of responsiveness to inquiries and complaints. One reviewer expressed dissatisfaction with the handling of packages for residents without regular visitors, suggesting a lack of compassion. Concerns about cleanliness were also noted, with one individual pointing out a pervasive smell of urine and feces. Another reviewer experienced a long wait for a COVID orientation, indicating potential organizational issues. Additionally, there are complaints about the treatment of residents and the quality of the food for those with specific dietary needs.
Despite these criticisms, many reviewers express satisfaction with their experience at Heron Pointe, highlighting the caring nature of the staff and the facility's efforts to improve. The administration is commended for their friendliness and attentiveness, and the facility is recommended by several reviewers for those in need of care. However, some caution is advised due to the mixed nature of the feedback, particularly concerning staff behavior and facility management.
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Aug. 17, 1982
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $18424
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-08-16 | 2022-10-04 | E | Emergency Preparedness Deficiencies | Meet the requirements of an integrated health system. |
| 2022-08-16 | 2022-10-04 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-08-16 | 2022-10-04 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-08-16 | 2022-10-04 | E | Egress Deficiencies | Install proper backup exit lighting. |
| 2022-08-16 | 2022-10-04 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-08-16 | 2022-10-04 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-08-16 | 2022-10-04 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-08-16 | 2022-10-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-08-16 | 2022-10-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-08-16 | 2022-10-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-03-09 | 2021-04-08 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-07-25 | 2019-08-30 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-07-25 | 2019-08-30 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2019-07-25 | 2019-08-30 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-07-25 | 2019-08-30 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2019-07-25 | 2019-08-30 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-07-25 | 2019-08-30 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2019-07-25 | 2019-08-30 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-07-25 | 2019-08-30 | D | Egress Deficiencies | Install proper backup exit lighting. |
| 2019-07-25 | 2019-08-30 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-07-25 | 2019-08-30 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-07-25 | 2019-08-30 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-24 | 2023-05-24 | J | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-08-18 | 2022-10-04 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-08-18 | 2022-10-04 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-08-18 | 2022-10-04 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-08-18 | 2022-10-04 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-08-18 | 2022-10-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-08-18 | 2022-10-04 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-08-18 | 2022-10-04 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-10-08 | 2021-09-26 | J | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-03-11 | 2021-04-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-03-11 | 2021-04-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-03-11 | 2021-04-08 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-03-11 | 2021-04-08 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-07-25 | 2019-08-23 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-07-25 | 2019-08-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-10-08 | $13,507 |
| 2022-10-24 | $3,145 |
| 2022-10-24 | $3,169 |
| 2022-11-15 | $1,748 |
What is in the Neighborhood
- The closest city is Brooksville which is 1.6 miles away and has a population of 7,854 (very small town).
- The average income is $54,233, which is low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 61
- Average Temperature: 75.1
- Day Breakdown: The area gets 206 days of rain and 158 days of sun
- Precipitation: 3.2 inches a year
- The crime rate is 7.98 per 100 people which is very high compared to other cities.
- Violent Crime: 2.37 incidents per 100 people
- Property Crime: 3.84 incidents per 100 people
- Drug-Related Crime: 1.03 incidents per 100 people
- The average life expectancy in zip code is 76.18 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Publix
3.1 miles awayWalmart Supercenter
3.2 miles awaySam's Club
8.2 miles awayALDI
9.2 miles awayWalmart Neighborhood Market
9.5 miles awayNone Found
Bus Stations
route 20
13.8 miles awayRoute 20
16.1 miles awayROUTE 20
20.0 miles awayRoute 21
21.3 miles awayPCPT - route 21
21.6 miles awayBanks
SunTrust
1.6 miles awayCapital City Bank
7.8 miles awayRegions Bank
8.7 miles awayBank of America
12.2 miles awayRegions
14.1 miles awayHospitals
Bayfront Health - Brooksville
4.6 miles awaySpringbrook Hospital
7.1 miles awayOak Hill Hospital
9.8 miles awayBayfront Health Spring Hill
13.6 miles awayCitrus Memorial Hospital
17.8 miles awayPharmacies
CVS Pharmacy
2.9 miles awayWalgreens
3.0 miles awayWalmart Pharmacy
3.2 miles awayCVS
8.7 miles awayCortez Drugs
9.5 miles awayDentists
Heinecke Family Dentistry
8.7 miles awayLakeview Family Dentistry
24.1 miles awayMonticciolo Family & Sedation Dentistry
24.3 miles awayAspen Dental
26.3 miles awayA Caring Dentist
26.3 miles awayParks
Chinsegut Wildlife and Environmental Area
1.1 miles awayHernando Park
1.4 miles awayRussell Street Park
1.9 miles awayTom Varn Park
2.0 miles awayWithlacoochee State Forest
2.1 miles awayNone Found
Shopping
Crystal River Sweetbay
24.4 miles awayTampa Premium Outlets
26.5 miles awayThe Shops at Wiregrass
26.6 miles awayCrystal River Mall
26.7 miles awayCulture
Hernando HIgh School Performing Arts Center
0.9 miles awayShow Palace Dinner Theater
21.6 miles awayCitrus County Art League Center and Theater
22.5 miles awayRestaurants
Florida Cracker Kitchen
1.7 miles awayGolden Corral
2.6 miles awayCountry Kitchen
2.9 miles awayApplebee's
2.9 miles awayDickey's Barbecue Pit
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