Heritage Rehabilitation Of Tacoma

Services and Housing Options

Nursing Home, Respite, Skilled Nursing, Rehabilitation

Estimated Pricing

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Heritage Rehabilitation Of Tacoma Description

Tucked away in the Pacific Northwest, you'll find Avamere Heritage Rehabilitation of Tacoma in scenic Tacoma, Washington. This location offers top-notch skilled nursing, rehabilitation, long-term care, and respite care. We've got everything you need and more! 24-hour staff, private transportation services, a Resident Council, and an extensive activities calendar are all available for your convenience. Their vibrant employee culture creates an atmosphere of trust and fun among their team, residents, and those just stopping by for a visit.

Respite Care

Caring for a loved one is a demanding and all-consuming task that requires 24/7 commitment. When you or your caregiver need a break, our senior respite services are designed to give you some much-needed time for yourself while we care for your loved one. If you have been a caregiver for an aging loved one, you are all too familiar with the stress of trying to balance your own life while caring for them.

Rehabilitation

Therapy can help you stay active and doing the things you love. If you find it difficult to accomplish certain tasks or need rehabilitation after surgery, our skilled occupational, physical, and speech-language therapists can help you gain back your strength and independence.

Skilled Nursing

The nurses, therapists, and other skilled staff at our facility help seniors heal after surgery, physical trauma, stroke, heart attack, broken hip, knee replacement, and other medical situations. The wonderful staff at Avamere are always working hard to make sure our residents get the best care possible, under the guidance of their physicians.

Ranking

Ranking in City: 21 out of 28 communities in Tacoma

Ranking in State: 457 out of 559 communities in WA

Parent Organization

Heritage Rehabilitation Of Tacoma is a member of a larger group of communities called Avamere

Amenities

Heritage Rehabilitation Of Tacoma offers a wide variety of amenities to its residents. These include a beauty salon, TV and WiFi, 24-hour nurse call system, private transportation services, restaurant-style dining or in-room meal services, scheduled activities, chaplain services, private phone, newspaper and mail delivery, and an outdoor courtyard. All of these amenities are designed to ensure that the residents feel safe, comfortable and at home during their stay.

Services

Heritage Rehabilitation of Tacoma offers a wide range of services to help patients reach their therapy goals. With experienced therapists and direct work with the patient's physician, care is tailored to the individual's needs. A personal health and wheelchair assessment, as well as medication management, insurance consultation and 24-hour skilled nursing professionals are all available. In addition, there are grab bars and emergency call buttons with a 24-hour nurse call system for added safety.

Rehabilitation Services and Amenities

Heritage Rehabilitation of Tacoma is committed to providing quality care for its patients and helping them reach their rehabilitation goals. They offer physical therapy, occupational therapy, and speech-language therapy to aid in recovery and improve overall health. Physical therapy helps restore strength and mobility, occupational therapy provides independence skills, and speech-language therapy assists with communication.

Skilled Nursing Services and Amenities

Heritage Rehabilitation Of Tacoma is a skilled nursing facility providing comprehensive services and amenities to ensure quality care for all residents. Upon admission, personalized assessments are conducted to create individualized plans of care. Full-time care and supervision is provided by trained staff with rehabilitative support, while an inviting home-like atmosphere ensures comfort. Insurance consultation is available to help residents understand their coverage options.

Health

Activities

Dining

Services

Amenities

Religious

Employee Reviews for Avamere in Tacoma, Washington

3.54 out of 5 stars. Based on 76 reviews

Employees of Avamere in the Tacoma, WA area generally have positive things to say about their experience. They report that the building is great, the residents are fun, and the staff is normal. Employees appreciate that they are provided with soup in the break room. However, some employees have expressed concern that they are overloaded with clients without attending any medical professionals on the premise, leaving them alone with 5+ fall or choke risk residents. They also report that there is no support or teamwork, and the training is inadequate. Employees appreciate the perks and that they are rewarded for their hard work. They also report that the staff is friendly, energetic, outgoing, and patient focused. Overall, employees have a positive experience and recommend working for Avamere.

Employee Reviews for Avamere

2.96 out of 5 stars. Based on 844 reviews

-Good benefits and competitive wages -Management was usually helpful and understanding -Flexible scheduling -Opportunities for advancement Cons: -Understaffed and overworked -Lack of communication from management -Some staff members were not held accountable for their actions -Not enough recognition for the hard work Advice to Management:Communicate more with staff, recognize the hard work that is being done, and hold staff accountable for their actions. Summary Avamere has received an overall rating of 2.96 out of 5 stars based on 844 reviews. Employees generally appreciate the team atmosphere and the opportunity to build strong relationships with the residents. However, they have noted that the company does not care about their employees, and they are often understaffed and overworked. There is a lack of communication from management, and some staff members are not held accountable for their actions. Employees have also experienced budget cuts, security breaches, and a lack of bonuses. Additionally, some staff have been expected to work long hours without breaks, and new employees have not received proper training. Management has been criticized for not taking responsibility and for not communicating updates to company procedures. Employees have also experienced issues with their final paychecks and have been exposed to identity theft due to a system hack. Employees have suggested that management should take better care of their employees, provide more support, and pay employees for the work they do.

Information from Centers for Medicare & Medicaid Services

This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 2 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 2-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 02/08/68 and is run by a for profit organization. It is a large-sized nursing community with 81 nursing beds. Currently, there are 55 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

Alerts from Centers for Medicare & Medicaid Services

This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $3,250.00. The facility has also had 10 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 6 facility incidents reported in the last 3 years that resulted in a citation.

Overall Ratings

The Avamere Heritage Rehabilitation Of Tacoma is a nursing home that unfortunately carries an overall one-star rating, placing it in the lowest 20% of nursing facilities based on this rating. Its performance is significantly subpar compared to the state average. The mediocre service extends to its health inspection rating as well, which is two stars - the second lowest possible. Regrettably, this places it in the bottom 40% of facilities in terms of health inspection ratings, which is also lower than the statewide average. Furthermore, Avamere Heritage's quality ratings earn only two stars, putting it in the lower bracket of 20% of nursing facilities in this category. This quality rating is notably lower than the average nursing home quality in the state.

Staff Ratings

Avamere Heritage Rehabilitation Of Tacoma, a nursing home with the lowest possible staff rating of 1-star, offers varying levels of service which place it within different rankings when compared to other facilities. Despite its low overall staff rating, it ranks in the top 30% of facilities for nursing aid staffing hours per resident per day, providing 2.5 hours. This figure is slightly less than the state's average of 2.53 hours. Additionally, Avamere falls in the top 20% for LPN staffing hours per resident per day at 1.13 hours, exceeding the state average of 0.82 hours. However, the facility is in the bottom 30% for RN staffing hours, with a daily average of 0.39 hours per resident, which is less than half the state average of 0.89 hours. In terms of licensed staffing hours per resident per day, Avamere sits within the top half of facilities, despite its 1.52 hours falling short of the state's 1.71 hours. Regrettably, the facility falls into the bottom 40% when it comes to physical therapist staffing hours, offering only 0.03 hours per resident per day, significantly lower than the state's average of 0.09 hours.

Covid Data

The Avamere Heritage Rehabilitation of Tacoma is a nursing home where vaccination rates for both residents and staff are significantly lower than the state's average. Falling into the bottom 20% of facilities, only 30.0% of its residents are up to date with the latest vaccinations, a figure that pales in comparison to the state's average of 61.0%. Concerningly, the nursing home ranks even lower when compared to other facilities in terms of staff vaccination rates, positioned in the bottom 10%. In fact, it currently reports a 0.0% staff immunization rate, which is drastically lower than the state's average staff vaccination rate of 28.6%. Therefore, significant measures must be taken to improve these vaccination rates and ensure the health of both residents and staff.

Quality Measures

Avamere Heritage Rehabilitation Of Tacoma is a nursing home that currently holds a 2-star quality measure rating, which is the second lowest possible. This facility ranks in the bottom 20% of homes based on the percentage of residents whose need for help with daily activities has increased, a figure at 23.16%. This is notably higher than the state's percentage, 14.91%. Furthermore, Avamere Heritage is in the bottom 10% for the percentage of residents with a catheter inserted and left in their bladder; their percentage is 9.64%, dramatically above the state's 1.97%. In a more positive light, the nursing home is within the top 40% of facilities concerning the percentage of residents who have experienced one or more falls with a major injury, with a lower rate of 2.04% compared to the state's 2.8%. Lastly, the home falls in the top half for the percentage of residents who have received an antipsychotic medication, at 12.77%, which is slightly less than the state's 13.94%. Despite these measures, the fact remains that the facility is still among the bottom 20% with regard to residents whose need for daily assistance has intensified.

Emergency and Hospitalization Quality Measures

The Avamere Heritage Rehabilitation Of Tacoma nursing home falls into the lower percentile of facilities regarding the proportion of short-stay residents who had outpatient emergency department visits, registering 12.65%—a figure slightly higher than the state average of 12.09%. Despite this, the establishment shows a commendable performance in the domain of rehospitalization following a short stay, with 17.66% of their residents falling under this category. This placement situates them comfortably in the top 30% of all facilities, notably exceeding the state's average rate of 16.8%. This intriguing balance of statistics paints a picture of the unique blend of care and attention provided to residents at the Avamere Heritage Rehabilitation Of Tacoma.

Disclaimer

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