📞 Call for pricing and availability: (800) 780-8101

Heritage Place

171 Heritage Way, Kalispell, MT 59901

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(406) 755-0800

Estimated Pricing

Studio
Estimated $7,998

Price Comparison

  • Average City Price: $8,000
  • Average State Price: $7,799
  • Average National Price: $7,508


  • Heritage Place Description

    Heritage Place is a community that offers nursing care and rehabilitation and is located in the town of Kalispell, Montana. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.2 out of 10 making it the 9th highest rated community in the city out of 9 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Kalispell


    Community Reviews

    4.1
    Heritage Place
    Based on My Caring Plan's proprietary scoring, including 23 reviews across the web

    Ranking

  • Ranking in City: 9 out of 9 communities in Kalispell
  • Ranking in State: 109 out of 111 communities in MT
  • Facility and Grounds D

    Care C

    Staff C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Heritage Place reveal a mix of experiences, ranging from severe criticism to heartfelt appreciation. Some reviewers express deep dissatisfaction, citing neglect, poor management, and inadequate care leading to serious health issues for residents. There are alarming accounts of residents suffering due to neglect, including a case where a resident was admitted to the hospital with a severe condition caused by staff negligence. Concerns about theft, lack of personal hygiene, and general mismanagement are also mentioned.

    On the other hand, some employees and residents acknowledge significant improvements under new management. They highlight efforts to enhance patient care, staff morale, and wages. Positive changes are noted, with some staff members expressing pride in the progress made and inviting people to witness the improvements firsthand. A resident praises the facility for the care received, especially after a serious illness, appreciating the physical therapy and support from CNAs.

    However, the negative experiences shared by many cannot be overlooked. These include issues with staff behavior, poor meal service, and a lack of responsiveness to residents' needs. One particularly distressing account involves a resident's emergency cord being wrapped around their hand tightly, indicating neglect. Another resident experienced severe bruising from insulin injections, attributed to rough treatment by a nurse.

    In summary, while there are reports of improvement and satisfaction from some quarters, a significant number of reviews raise serious concerns about the quality of care and management at Heritage Place. These accounts suggest a facility struggling with its past, attempting to rebuild its reputation while still facing challenges in delivering consistent, high-quality care to its residents.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Medication management

    Assistance with bathing and dressing

    Wound care

    Therapy services

    Dental

    Audiology


    Services

    Housekeeping, laundry service, and apartment maintenance

    Coordinated services with outside healthcare professionals

    Laundry & housekeeping


    Activities

    Recreational and social programming

    Social & recreational activities

    Social gatherings

    Spiritual services


    Community Amenities

    Medical center


    Room Amenities

    Private room options


    Dining

    Three meals a day

    Snacks

    Nutritious meals


    Transportation

    Transportation coordination

    Transportation services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 1
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 140
    Total current residents: 72
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $14957


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-28 2023-01-20 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-12-28 2023-01-20 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-12-28 2023-01-20 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-12-28 2023-02-10 D Services Deficiencies Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
    2021-12-27 2022-01-20 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-12-27 2022-01-20 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-12-27 2022-01-20 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-12-03 2020-01-10 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-12-03 2020-01-10 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-12-03 2020-01-10 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-12-03 2020-01-10 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-12-03 2020-01-10 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-12-03 2020-01-10 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-12-03 2020-01-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2017-08-23 $157,859
    2017-11-22 $71,390
    2018-11-29 $107,955
    2021-11-29 $650
    2022-12-22 $14,307

    Denials

    Denial Date Payment Denial Days
    2017-11-22 21

    What is in the Neighborhood

    General Area Overview
    • The closest city is Kalispell which is 1.7 miles away and has a population of 22,052 (small town).
    • The average income is $69,524, which is high compared to other zip codes.
    • Weather
      • High Temperature: 66
      • Low Temperature: 17
      • Average Temperature: 40.1
      • Day Breakdown: The area gets 118 days of rain, 92 days of snow and 154 days of sun
      • Precipitation: 1.3 inches a year

    Health and Safety Overview
    • The crime rate is 5.62 per 100 people which is high compared to other cities.
      • Violent Crime: 1.22 incidents per 100 people
      • Property Crime: 3.34 incidents per 100 people
      • Drug-Related Crime: 0.76 incidents per 100 people
    • The average life expectancy in zip code is 79.89 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 219.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.9 miles away
    Costco
    1.1 miles away
    Mabuhay Oriental Market
    1.2 miles away
    Flathead Health Food
    1.3 miles away
    Albertsons
    1.3 miles away

    Transportation

    Whitefish
    13.5 miles away

    None Found

    Banks

    Glacier Bank
    0.1 miles away
    Flathead Bank
    0.9 miles away
    First Interstate Bank
    1.0 miles away
    Wells Fargo
    1.2 miles away
    TrailWest Bank
    1.3 miles away

    Hospitals

    Kalispell Regional Medical Center
    0.2 miles away
    North Valley Hospital
    11.1 miles away

    Pharmacies

    The Clinical Pharmacy
    0.3 miles away
    Medical Arts Pharmacy
    0.4 miles away
    Pharmacy drive through
    0.9 miles away
    Walmart Pharmacy
    0.9 miles away
    Osco
    1.3 miles away

    Dentists

    H2 Orthodontics
    0.2 miles away
    Northwest Center for Dentistry
    0.2 miles away
    Ronald B Potthoff PC
    0.2 miles away
    Montana Periodontics
    0.2 miles away
    Kalispell Kidds
    0.4 miles away

    Parks

    Northridge Park
    0.3 miles away
    Buffalo Head Park
    0.4 miles away
    Northridge Heights
    0.5 miles away
    Kalispell Kid Park
    0.5 miles away
    Sunset Park
    0.5 miles away

    None Found

    Shopping

    Gateway Mall
    1.1 miles away
    Kalispell Center Mall
    1.4 miles away

    Culture

    Old Kalispell Theater
    1.2 miles away
    Dick Idol Signature Gallery
    13.2 miles away
    Frame Of Reference
    13.2 miles away
    Mudman Gallery
    13.2 miles away
    Going to the Sun
    13.3 miles away

    Restaurants

    HuHot Mongolian Grill
    1.0 miles away
    Costa Vida
    1.0 miles away
    Dickey's Barbecue Pit
    1.0 miles away
    Bullman's Wood Fired Pizza
    1.0 miles away
    Buffalo Wild Wings
    1.0 miles away

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    Google map of Heritage Place

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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