📞 Call for pricing and availability: (800) 780-8101
Heritage Park Assisted Living
2001 Hobson Rd., Fort Wayne, IN 46805
For Pricing & Availability
(800) 780-8101To Reach a Resident
(260) 484-9557Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Jan. 9, 2024. Here's what we learned:
Welcome to Heritage Park
Heritage Park is a nursing home facility that provides comprehensive care and services to its residents. Our dedicated staff and well-rounded programs are designed to cater to the individual needs of each resident, ensuring a comfortable and supportive environment.
Admissions and Availability
At Heritage Park, we currently do not have a waitlist, allowing for immediate consideration of admissions for prospective residents in need of our care services.
Rehabilitation Services
Our facility offers a variety of rehabilitation services, including physical, occupational, and speech language therapies. These programs are tailored in frequency and intensity to help residents return home safely and continue life with the skills they need for independence.
Memory Care Center
The Memory Care Center at Heritage Park is specifically designed for individuals with Alzheimer's, dementia, or other memory impairments. We utilize a structured, research-based program that follows a person-centered philosophy of care to support our residents.
Staffing
Heritage Park is staffed with a team of healthcare professionals including RNs (Registered Nurses), LPNs (Licensed Practical Nurses), QMAs (Qualified Medication Aides), and CNAs (Certified Nursing Assistants). Additionally, we have a house doctor and a house nurse practitioner to ensure comprehensive medical oversight.
Safety Measures
For the safety and convenience of our residents, each room is equipped with call lights, as well as additional call lights in every bathroom, to ensure prompt assistance when needed.
Grievance Policy
Residents' concerns are taken seriously at Heritage Park. We have a detailed grievance policy in place, with a designated grievance official responsible for addressing and resolving any issues that may arise.
Family Communication
Communication with families is vital to our operation. Heritage Park maintains a Facebook page for updates and also sends out traditional mail invitations for events such as our recent Christmas party.
Dining Experience
Our dining service features a set menu with a variety of always available alternatives to accommodate individual preferences and dietary needs. Upon admission, we inquire about food likes and dislikes to ensure a personalized dining experience. Our kitchen staff includes chefs and dieticians who work together to provide nutritious and enjoyable meals.
Contacting Heritage Park
For any inquiries or further information about our services and facilities, our admissions team is ready to assist. We are committed to providing the best care and support for our residents and their families.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Fort Wayne
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Fort Wayne
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Fort Wayne
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Many reviews praise the facility for its respectful and helpful staff, particularly in aiding residents with rehabilitation.
- The facility is described as a pillar in the community, offering a range of services from independent living to total care, and is noted for its warm and welcoming atmosphere.
- Several reviewers commend the high-quality therapy and nursing teams, mentioning their care and dedication towards residents as if they were family.
- The responsiveness of the staff to reviews and their continuous effort to improve is highlighted as a positive aspect.
- Activities and entertainment provided by the facility are appreciated, contributing to a lively and engaging environment for residents.
- Some personal experiences with staff members like Nyah have been notably positive, enhancing the stay for some residents.
Negative Feedback:
- There are concerns about the timeliness and adequacy of care, including significant delays in responding to call lights and issues with bathroom assistance.
- Communication and professionalism among some staff members have been criticized, with instances of rudeness and unresponsiveness mentioned.
- The handling of a COVID-19 diagnosis and the care provided during such instances have been described as careless, with poor communication and lack of sensitivity towards families.
- Some reviews express dissatisfaction with the facility's approach to medication management, laundry services, and dietary provisions, suggesting areas for improvement.
- There are reports of inadequate housekeeping services, with specific complaints about not receiving drinks with meals.
- A review describes a concerning experience with staff behavior and practices, including inappropriate treatment and lack of respect for personal dignity.
Mixed Feedback:
- While some reviews highlight excellent care and a supportive environment, others point out staffing issues and a need for more personnel to ensure consistent quality of care.
- The facility's efforts in rehabilitation and therapy are praised, but there are calls for a broader range of physical activities and better management of residents' health needs.
Reviews
There are currently no reviews that were left on My Caring Plan
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Heritage Park Assisted Living Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 24, 1969
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 180
Total current residents: 144
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $84370
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-10 | 2022-05-18 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2020-08-25 | 2020-09-24 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-08-25 | 2020-09-24 | B | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-08-25 | 2020-09-24 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-13 | 2023-02-06 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2023-01-13 | 2023-02-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2023-01-13 | 2023-02-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-13 | 2023-02-06 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-02-23 | 2023-03-20 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-02-23 | 2023-03-20 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-02-23 | 2023-03-20 | D | Quality of Life and Care Deficiencies | Provide care or services that was trauma informed and/or culturally competent. |
| 2023-02-23 | 2023-03-20 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2021-09-10 | 2021-10-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-18 | 2022-02-02 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-05 | 2021-11-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-05 | 2022-04-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-04-05 | 2022-04-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-05 | 2022-04-26 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-04-05 | 2022-04-26 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-05 | 2022-04-26 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-05 | 2022-04-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-30 | 2021-05-21 | J | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-02-26 | 2020-03-27 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-02-26 | 2020-03-27 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-02-26 | 2020-03-27 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2020-02-26 | 2020-03-27 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2020-02-26 | 2020-03-27 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-02-26 | 2020-03-27 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2020-02-26 | 2020-03-27 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-04-30 | $64,870 |
| 2021-04-30 | $99,800 |
| 2021-11-05 | $9,750 |
| 2021-11-05 | $15,000 |
| 2022-04-05 | $15,000 |
| 2022-04-05 | $9,750 |
What is in the Neighborhood
- The closest city is Fort Wayne which is 2.9 miles away and has a population of 260,326 (small city).
- The average income is $43,551, which is very low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 28
- Average Temperature: 53.0
- Day Breakdown: The area gets 156 days of rain, 44 days of snow and 164 days of sun
- Precipitation: 1.8 inches a year
- The median age is 34.7 years old, average compared to other cities.
- 5.24% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 7.42% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 4% Asian, 16% Black or African-American, 7% Hispanic or Latino, and 70% White.
- The crime rate is 5.25 per 100 people which is high compared to other cities.
- Violent Crime: 1.62 incidents per 100 people
- Property Crime: 2.42 incidents per 100 people
- Drug-Related Crime: 0.44 incidents per 100 people
- The average life expectancy in zip code is 77.33 years old, which is low compared to other zip codes.
- Air Quality: Good Days 239.0, Moderate Days 22.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kroger
2.1 miles awayTarget
2.3 miles awayFresh Thyme
2.4 miles awayAldi
2.6 miles away3 Rivers Natural Grocery Food Co-op & Deli
2.8 miles awayNone Found
Bus Stations
St. Mary's Ave. at Florence Ave. bus hut (NB)
3.0 miles awaySouthbound on St. Mary's Ave. at Margaret Ave.
3.0 miles awayBanks
Star Financial Bank
0.6 miles away1st Source Bank
1.3 miles awayProFed Federal Credit Union
1.3 miles awayAmerican Crypto ATM
1.4 miles awayWells Fargo
2.1 miles awayHospitals
Parkview Hospital Randallia
0.5 miles awaySaint Joseph Hospital
2.8 miles awayDupont Hospital
5.5 miles awayParkview Regional Medical Center
6.0 miles awayParkview Ortho Hospital
6.5 miles awayPharmacies
Walgreens
0.6 miles away3 Rivers Pharmacy
1.3 miles awayCVS Pharmacy
1.6 miles awayKroger Pharmacy
3.2 miles awayOutpatient Pharmacy
6.3 miles awayDentists
Afdent
2.0 miles awayParrish Orthodontics
3.3 miles awayTodd P. Briscoe DDS
4.1 miles awayKool Smiles
4.4 miles awayYoder-Rahrig Family Dentistry
5.6 miles awayParks
Klug Park
0.7 miles awayLions Park
0.9 miles awayLakeside Park
1.0 miles awayDayle B Cobin Memorial Park
1.0 miles awayRose Garden
1.0 miles awayPlaces of Worship
Cathedral of the Immaculate Conception
2.4 miles awayFirst Presbyterian Church
2.5 miles awayFirst Baptist Church
3.2 miles awaySt Rose Catholic Church
14.7 miles awayShopping
Glenbrook Square
2.4 miles awayShoppes of Coventry
2.6 miles awayCulture
Amphitheater
1.8 miles awayPerforming Arts Center
2.1 miles awayEmbassy Theatre
2.5 miles awayFoellinger Theatre
3.0 miles awayArena Dinner Theater
3.1 miles awayRestaurants
China House
0.2 miles awayPizza Hut
0.5 miles awayDon Halls
0.7 miles awayChung King Express Gourmet
1.2 miles awayTriangle Park Bar and Grill
1.2 miles awayGet exact pricing & check availability
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