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Heritage Manor Of Franklinton

2000 Main Street, Franklinton, LA 70438

Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(985) 839-4491

Estimated Pricing

Studio
Estimated $3,152

Price Comparison

  • Average City Price: $3,152
  • Average State Price: $3,273
  • Average National Price: $3,754

    • Heritage Manor Of Franklinton Description

    Heritage Manor of Franklinton is a place to get better, a place for living. As a 121-bed skilled nursing center, and a proud member of the Consulate Health Care family, our culture creates a community where Consulate staff cares for patients and residents like family, not because it's their job, but because it's their calling. We are Ambassadors of Care.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Franklinton

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Franklinton

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Franklinton

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Franklinton

    Community Reviews

    7.5
    Heritage Manor Of Franklinton
    Based on My Caring Plan's proprietary scoring, including 37 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Franklinton
  • Ranking in State: 223 out of 384 communities in LA

    • Facility and Grounds A

    Care B

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Extraordinary service and care, always available for questions and concerns.
    • Staff goes above and beyond to fix issues in a timely manner, with a fabulous nursing department.
    • Very professional, welcoming, and friendly staff, highly recommended for skilled nursing care or long term care.
    • Caring place that made a difficult time manageable, with helpful nurses and great CNAs.
    • Facility and staff have greatly improved over the last year, growing in a positive direction.
    • Many good changes happening, with a great team and more improvements to come.
    • Awesome therapy team and great changes in the past year with new administration and efficient processes.
    • Very pleased with the care provided before a family member's passing.
    • Amazing staff that takes good care of residents, with very caring and considerate personnel during difficult times.
    • Team members love working here, citing a great rehabilitative experience and eagerness to improve customer service.

    Negative Reviews:

    • Not providing the best care, with delayed doctor appointments and unresponsive office staff.
    • Employees not well-informed, with difficulties in scheduling visits.
    • Accusations of scamming and poor care, with attempts to cut insurance.
    • Facility described as hospital-like, with food that could be warmer and dim lighting.
    • Dirty facility with poor communication about incidents, focused more on money than care.

    Mixed Reviews:

    • Not the best but not the worst, with staff doing what they need despite some issues.
    • Resident seems to love it, with some staff well informed about extra needs.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Personalized Care

    Specialized Training

    Dementia Care

    Medication Management

    Rehabilitation Services

    Physical Therapy

    Services

    Help with Personal Hygiene

    Grooming

    Showering and Bathing

    Assistance with Eating

    Nutritional Management

    Continence Management

    Activities

    Multi-sensory Experience

    Exercise and Outings

    Group Activities

    One-on-one Interaction

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 1

    Nursing Home Overview

    Participation date: March 1, 1995
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 121
    Total current residents: 101
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 23
    Number of payment denials: 2
    Number of fines: 5
    Total cost of fines: $201729

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-05 2023-07-05 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-06-05 2023-07-05 C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-05-18 2022-05-18 E Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-05-18 2022-07-19 E Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2022-05-18 2022-07-19 E Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2022-05-18 2022-07-19 E Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2022-05-18 2022-07-19 E Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2022-05-18 2022-07-19 E Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2022-05-18 2022-06-28 E Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2022-05-18 2022-06-29 D Smoke Deficiencies Provide properly protected cooking facilities.
    2022-05-18 2022-06-29 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-05-18 2022-06-29 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-05-18 2022-06-28 C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-05-18 2022-06-29 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-05-18 2022-06-29 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-05-18 2022-06-29 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-05-18 2022-06-29 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-10-27 2020-12-15 E Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2020-10-19 nan C Smoke Deficiencies Provide properly protected cooking facilities.
    2020-10-19 nan C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-10-19 nan C Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-10-19 nan C Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-10-19 2020-11-30 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-10-19 2020-11-24 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-10-19 nan C Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2020-10-19 2020-12-14 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-23 2023-04-05 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-03-23 2023-04-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-03-23 2023-04-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-03-23 2023-04-05 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-02-14 2023-03-14 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-02-14 2023-03-14 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-02-14 2023-03-14 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-02-14 2023-03-14 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-02-14 2023-03-14 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2023-02-14 2023-03-14 L Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2023-02-14 2023-04-22 L Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-14 2023-03-14 L Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2023-01-11 2023-02-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-01-11 2023-02-17 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-11-02 2022-12-13 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-11-02 2022-12-13 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-08-03 2022-09-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-08-03 2022-09-08 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-06-01 2023-07-05 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2023-06-01 2023-07-05 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-06-01 2023-07-05 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2023-06-01 2023-07-05 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-03-08 2022-04-06 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-08 2022-04-06 J Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-08 2022-04-06 J Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2021-12-30 2022-02-05 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-12-30 2022-02-05 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-11-24 2022-01-07 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-11-24 2022-01-07 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-11-24 2022-01-07 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-05-18 2022-06-28 D Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2022-05-18 2022-06-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-05-18 2022-06-28 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-05-18 2022-06-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-05-18 2022-06-28 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2021-07-29 2021-09-12 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-27 2020-12-15 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-10-27 2020-12-15 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2020-10-27 2020-12-15 D Nursing and Physician Services Deficiencies Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    2020-10-27 2020-12-15 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2020-10-27 2020-12-15 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2020-10-27 2020-12-15 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-10-27 2020-12-15 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2020-10-27 2020-12-15 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-10-27 2020-12-15 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-10-27 2020-12-15 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2020-10-27 2020-12-15 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-10-27 $3,250
    2021-07-29 $9,750
    2022-03-08 $190,650
    2022-03-08 $123,923
    2022-05-18 $15,000
    2023-01-11 $49,806
    2023-01-11 $76,625

    Denials

    Denial Date Payment Denial Days
    2022-05-18 18
    2023-01-11 38

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bogalusa which is 18.3 miles away and has a population of 11,933 (small town).
    • The average income is $47,479, which is low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 52
      • Average Temperature: 70.2
      • Day Breakdown: The area gets 184 days of rain, 0 days of snow and 179 days of sun
      • Precipitation: 2.6 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Pine Cash Grocery
    9.7 miles away
    L L Cp & Grocery Llc
    9.7 miles away
    Walmart Supercenter
    17.3 miles away
    Acquistapace's Covington Supermarket
    24.9 miles away
    Rouse's Supermarket
    25.0 miles away

    None Found

    None Found

    Banks

    Capital One
    24.1 miles away
    First Castle Federal Credit Union
    25.6 miles away

    Hospitals

    Riverside Medical Center
    0.0 miles away
    Our Lady of the Angels Hospital
    17.2 miles away
    Walthall General Hospital
    19.7 miles away
    Hood Memorial Hospital
    22.5 miles away
    Lallie Kemp Regional Medical Center
    25.1 miles away

    Pharmacies

    Creel's Family Pharmacy
    9.7 miles away
    Walgreens
    23.1 miles away
    CVS Pharmacy
    23.1 miles away

    Dentists

    Empower Orthodontics
    24.6 miles away

    Parks

    Bogue Chitto State Park
    3.4 miles away
    Dean Lee State Forest
    8.8 miles away
    Sandy Hollow Wildlife Management Area
    15.1 miles away
    Cassidy Park
    16.9 miles away
    Goodyear Park
    17.3 miles away

    None Found

    None Found

    Culture

    Marianne Angeli Rodriguez Gallery
    24.8 miles away
    Saladino Gallery
    24.9 miles away

    Restaurants

    Bourne's Seafood Buffet
    9.2 miles away
    Jalisco Mexican Restaurant
    9.6 miles away
    Pine Malt Stand
    10.1 miles away
    The Giddy Up
    14.2 miles away
    A lil' tast' a Cajun
    17.9 miles away

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    Google map of Heritage Manor Of Franklinton

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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