📞 Call for pricing and availability: (800) 780-8101
Heritage House Of New Castle
1023 N 20Th St, New Castle, IN 47362
For Pricing & Availability
(800) 780-8101To Reach a Resident
(765) 529-9694Estimated Pricing
Price Comparison
Heritage House Of New Castle Description
Welcome to Heritage House of New Castle! We specialize in rehab, therapy, memory care and long term care. Please visit us at 1023 N 20th St for a tour and to see what specialized options we have available for you and your loved ones.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New Castle
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Castle
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Many reviews highlight the exceptional care and love provided by the staff at the facility. Residents and their families feel respected and well-treated, with staff members going above and beyond to meet needs and provide comfort. The facility is praised for its excellent care, including physical and occupational therapy, and for creating a warm, family-like atmosphere.
One review shares a negative experience regarding a lack of attention and understaffing, leading to a resident's readmission to the hospital. However, this stands in contrast to the numerous positive testimonials about the caring and professional nature of the staff, the clean and home-like environment, and the high-quality food and activities offered.
Several reviews commend the facility for its contribution to the community and its efforts to make residents feel at home. The teamwork and special bond between staff, residents, and family members are frequently mentioned, highlighting a supportive and loving environment.
Overall, the facility is highly recommended by many for its compassionate care, clean and welcoming atmosphere, and the dedication of its staff to making residents' lives as comfortable and fulfilling as possible.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 4
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 14, 1969
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 95
Total current residents: 46
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-01 | 2023-01-02 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-12-01 | 2023-01-02 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-12-01 | 2023-01-02 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-12-01 | 2023-01-02 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-12-01 | 2023-01-02 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-01 | 2023-01-02 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-01 | 2023-01-02 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2022-12-01 | 2023-01-02 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-12-01 | 2023-01-02 | C | Services Deficiencies | Meet other general requirements that are deficient. |
| 2022-12-01 | 2023-01-02 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-12-01 | 2023-01-02 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-12-01 | 2023-01-02 | C | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2022-12-01 | 2023-01-02 | E | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2022-12-01 | 2023-01-02 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-12-01 | 2023-01-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-01 | 2023-01-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-12-01 | 2023-01-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-12-01 | 2023-01-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
| 2019-12-04 | 2020-01-21 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-12-04 | 2020-01-21 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-12-04 | 2020-01-21 | E | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2019-12-04 | 2020-01-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2018-10-09 | 2018-11-13 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-10-09 | 2018-11-13 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-10-09 | 2018-11-13 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-10-09 | 2018-11-13 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2018-10-09 | 2018-11-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-10-09 | 2018-11-13 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-10-09 | 2018-11-13 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-10-09 | 2018-11-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-03 | 2022-11-21 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-11-03 | 2022-11-21 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-11-03 | 2022-11-21 | D | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2019-10-11 | 2019-11-01 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-10-11 | 2019-11-01 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-10-11 | 2019-11-01 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-10-11 | 2019-11-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-10-11 | 2019-11-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-01-07 | 2021-02-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-09-28 | 2018-10-22 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-09-28 | 2018-10-22 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-09-28 | 2018-10-22 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-09-28 | 2018-10-22 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-09-28 | 2018-10-22 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-09-28 | 2018-10-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-09-28 | 2018-10-22 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-01-10 | $650 |
| 2022-01-10 | $655 |
What is in the Neighborhood
- The closest city is New Castle which is 1.0 miles away and has a population of 17,621 (small town).
- The average income is $46,516, which is very low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 29
- Average Temperature: 53.9
- Day Breakdown: The area gets 172 days of rain, 36 days of snow and 155 days of sun
- Precipitation: 2.5 inches a year
- The average life expectancy in zip code is 76.64 years old, which is low compared to other zip codes.
- Air Quality: Good Days 65.0, Moderate Days 7.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kroger
1.2 miles awayAldi
1.4 miles awayWalmart Supercenter
4.0 miles awayLosantville Discount Grocery
10.6 miles awayMeijer
16.9 miles awayNone Found
Bus Stations
MITS Station - Downtown
17.4 miles awayBSU South Bus Shelter
17.7 miles awayBSU McKinely Garage
17.9 miles awayBSU Linden at Riverside
17.9 miles awayBSU Burkhardt Building
17.9 miles awayBanks
First Financial Bank
1.5 miles awayEastern Indiana Federal Credit Union
1.7 miles awayCitzens State Bank
2.2 miles awayFirst Merchants Bank
2.5 miles awayMutual Bank Drive-Up
17.2 miles awayHospitals
Henry County Memorial Hospital
0.0 miles awayBall Memorial Hospital
17.7 miles awaySaint Vincent Anderson
19.8 miles awayCommunity Hospital Anderson
21.8 miles awayRush Memorial Hospital
22.5 miles awayPharmacies
Walgreens
1.2 miles awayCVS
1.3 miles awayCVS Pharmacy
19.5 miles awayNone Found
Parks
Osborne Park
0.4 miles awayHenery County Arts Park
0.8 miles awayCourthouse Square
0.9 miles awayMemorial Park
1.2 miles awayLowe Park
1.4 miles awayNone Found
Shopping
Muncie Mall
19.1 miles awayCulture
Muncie Makes Lab
17.0 miles awayHeidi J Hale Designs
17.3 miles awayMuncie Map Co.
17.3 miles awayHett Art Gallery and Museum
17.3 miles awayPlySpace
17.4 miles awayRestaurants
Los Amigos
1.3 miles awayApplebee's
1.3 miles awayPizza King
1.4 miles awayStacks
1.4 miles awayMing's Garden
1.4 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More