📞 Call for pricing and availability: (800) 780-8101
Heritage Hall Tazewell
282 Ben Bolt Avenue, Tazewell, VA 24651
For Pricing & Availability
(800) 780-8101To Reach a Resident
(276) 988-2515Estimated Pricing
Price Comparison
Heritage Hall Tazewell Description
Heritage Hall Tazewell specializes in providing the best care available in a small town setting. You will feel the special bond among our residents, families, volunteers and staff.
For more than 30 years, our highly trained professional staff has taken care of our patients’ every need, from routine nursing to more complex care like specialized wound and trach care, vestibular rehabilitation, feeding tubes, IVs, vital stim, and physical, occupational, and speech therapy. We accept private insurance, UMWA, Medicare and Medicaid.
We are very proud to be recognized for our exceptional therapy team. Together they work in a specialized unit for skilled nursing care and rehab patients. The unit boasts private rooms, a therapy gym, and a specialized ADL suite to practice life skills before returning home. We provide therapy on both an inpatient and outpatient basis.
Patients enjoy a social calendar that has a wide range of activities like rhythm band, pet therapy, cooking classes and excursions into the community or countryside. Our 180-bed facility employs over 160 local residents, making us one of the largest tax-paying employers in the town of Tazewell.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Tazewell
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Tazewell
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Heritage Hall Tazewell present a mixed picture of the facility, with some expressing serious concerns about the care provided, while others praise the staff and the environment.
- Several reviews criticize the management and care quality, mentioning neglect, improper medication administration, and unclean conditions. There are reports of residents not being properly attended to, including issues with incontinence care and medication schedules not being followed.
- Complaints about the atmosphere being described as "ghetto" and "hostile," with some staff members allegedly engaging in vindictive behavior towards former employees.
- Concerns about the food quality and overall cleanliness of the facility were also noted, with one review specifically mentioning the cafeteria's standards.
- On the other hand, some reviews offer a starkly different view, highlighting the dedication and care of the staff. Long-term employees express pride in their work and the quality of care provided, emphasizing a family-like atmosphere and the positive impact on residents and their families.
- Positive experiences shared include stories of residents receiving excellent care, with staff members treating them with respect, love, and professionalism. The facility is described as clean, with a welcoming environment where everyone is greeted with smiles.
- However, there are also accounts of neglect leading to severe health consequences, including a case where neglect allegedly contributed to a resident's death.
In summary, while some reviews praise the staff and care at Heritage Hall Tazewell, a significant number of reviews raise serious concerns about the quality of care, management, and overall environment of the facility.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 5
Staffing rating: 2
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Dec. 1, 1984
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 180
Total current residents: 138
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-13 | 2022-08-12 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-06-13 | 2022-11-15 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-06-13 | 2022-08-12 | D | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2022-06-13 | 2022-11-15 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-06-11 | 2018-07-11 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
What is in the Neighborhood
- The closest city is Bluefield which is 15.1 miles away and has a population of 5,279 (very small town).
- The average income is $57,186, which is average compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 34
- Average Temperature: 55.6
- Day Breakdown: The area gets 184 days of rain, 42 days of snow and 138 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 5.67 per 100 people which is high compared to other cities.
- Violent Crime: 1.33 incidents per 100 people
- Property Crime: 2.15 incidents per 100 people
- Drug-Related Crime: 1.53 incidents per 100 people
- The average life expectancy in zip code is 73.34 years old, which is very low compared to other zip codes.
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Supermarkets
Food Lion
0.7 miles awaySave-A-Lot
2.1 miles awayWalmart Supercenter
13.8 miles awaySam's Club
15.6 miles awayGrants Supermarket
17.5 miles awayNone Found
None Found
Banks
BB&T
0.9 miles awayNational Bank - Main Street Tazewell
1.6 miles awayFirst Community Bank
15.1 miles awayNew Peoples Bank
15.5 miles awaySummit Community Bank
16.2 miles awayHospitals
Carilion Tazewell Community Hospital
0.0 miles awayThe Behavioral Health Pavilion of the Virginias
16.5 miles awayBluefield Regional Medical Center
16.6 miles awayClinch Valley Medical Center
18.2 miles awaySmyth County Community Hospital
18.6 miles awayPharmacies
CVS Pharmacy
0.8 miles awayRite Aid
21.6 miles awayCitizen's Pharmacy
21.9 miles awayNone Found
Parks
Fourway
0.8 miles awayCavitt's Creek Park
2.9 miles awayBurkes Garden Rural Historic District
8.4 miles awayGraham Recreation Park
12.5 miles awayBluefield
12.8 miles awayNone Found
Shopping
Mercer Mall
21.4 miles awayNone Found
Restaurants
El Mariachi Restaurant
0.8 miles awayPizza Hut
1.1 miles awayLexie's BBQ
1.9 miles awayBellacino's
15.2 miles awayVilla Italian Bar & Grill
15.2 miles awayGet exact pricing & check availability
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Disclaimer
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