📞 Call for pricing and availability: (800) 780-8101

Heritage Gardens

25271 Barton Rd, Loma Linda, CA 92354

Independent Living Assisted Living Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(909) 796-0216

Estimated Pricing

Studio
Estimated $2,995

Price Comparison

  • Average City Price: $3,604
  • Average State Price: $4,162
  • Average National Price: $4,181

    • Heritage Gardens Description

    Heritage Gardens Skilled Nursing & Rehabilitation Center is a 110-bed facility designed to meet the needs of both short-term rehabilitation and long-term care residents. We accept Medicare, multiple HMO programs, Medi-cal, Hospice, Respite and Private Pay.

    Heritage Gardens is proud to provide a “Campus of Care." In addition to providing Skilled Nursing and Rehabilitation services, we also have a Retirement and Assisted Living community. We are proud to provide an array of social, religious, and recreational activities that maintain our residents’ personal talents and interests and keep them involved in the community, while providing opportunities to try new things.

    Our comfortable accommodations, amenities, and surroundings make it easy to live a carefree lifestyle and call us home. Knowing there is a comprehensive skilled nursing and rehabilitation center right next door ,should the need ever arise to increase their level of care, gives our residents and their families added piece of mind.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Loma Linda

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Loma Linda

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Loma Linda

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Loma Linda

    Community Reviews

    5.7
    Heritage Gardens
    Based on My Caring Plan's proprietary scoring, including 36 reviews across the web

    Ranking

  • Ranking in City: 9 out of 9 communities in Loma Linda
  • Ranking in State: 2979 out of 3259 communities in CA

    • Facility and Grounds A

    Care A

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviewers reported misleading information and poor communication from staff.
    • Complaints about poor staff service, particularly CNAs, including neglect and leaving patients unattended.
    • Issues with cleanliness, including unpleasant odors in hallways and rooms.
    • Reports of patients being ignored, left in unsanitary conditions, and not receiving timely care.
    • Concerns about management and specific staff members not caring about patient welfare or the facility's condition.
    • Experiences of unprofessional behavior and lack of responsiveness from nurses and therapists.
    • Several instances of serious neglect leading to health deterioration and, in one case, a patient's death.

    Positive Reviews:

    • Some reviewers had positive experiences with attentive and caring staff.
    • Compliments to specific staff members who went above and beyond in their duties.
    • Positive remarks about the facility being clean and the environment being pleasant.
    • Appreciation for the physical therapy and rehabilitation services provided.
    • Several families felt their loved ones were in good hands and received excellent care.

    Mixed Reviews:

    • While some reviewers praised the care and attention their loved ones received, others strongly criticized the facility for neglect and poor management.
    • There were mentions of both good and bad experiences with the staff, ranging from very caring to completely neglectful.
    • Concerns about the facility's response to complaints and issues raised by family members.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Occupational Therapy

    Speech/Language Pathology

    Aggressive Wound Care

    Post Surgical Care

    Pain Management

    Services

    Housekeeping and Linen Service

    Physician-supervised Monitoring and Dispensing of Medications

    Barber/Beauty Salon on Site

    Religious Services Conducted On-site

    Activities

    Regular Social Excursions

    Recreational Activities

    Religious Services

    Gardens

    Bridge

    Community Amenities

    Barber/Beauty Salon

    Medical Center

    Gardens

    Room Amenities

    Private and Semi-private Rooms

    Individual Patio Areas

    Dining

    Restaurant-style Dining

    Catering

    Specialized Diets

    Vegetarian Diets

    Transportation

    Transportation Services

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 110
    Total current residents: 104
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $655

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-18 2022-08-09 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-07-18 2022-08-09 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-07-18 2022-08-09 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-07-18 2022-08-09 D Construction Deficiencies Use approved construction type or materials.
    2022-07-18 2022-08-09 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-07-18 2022-08-09 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-18 2022-08-09 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-07-18 2022-08-09 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-07-18 2022-08-09 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-07-18 2022-08-09 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-07-18 2022-08-09 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-07-18 2022-08-09 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2022-07-18 2022-08-09 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-12-12 2020-01-14 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2019-12-12 2020-01-14 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-12-12 2020-01-14 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-12-12 2020-01-14 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-12-12 2020-01-14 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-12-12 2020-01-14 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-12-12 2020-01-14 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-12-12 2020-01-14 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-12-12 2020-01-14 E Miscellaneous Deficiencies Meet Health Care Facilities Code mechanical requirements.
    2019-12-12 2020-01-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-12-12 2020-01-14 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-01-17 2019-02-13 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-01-17 2019-02-13 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-01-17 2019-02-13 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-01-17 2019-02-13 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-01-17 2019-02-13 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-01-17 2019-02-13 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-01-17 2019-02-13 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-01-17 2019-02-13 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-01-17 2019-02-13 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-20 2022-11-09 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-07-15 2022-08-16 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-07-15 2022-08-16 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-07-15 2022-08-16 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-07-15 2022-08-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-07-15 2022-08-16 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-07-15 2022-08-16 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-07-15 2022-08-16 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-07-15 2022-08-16 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-07-15 2022-08-16 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-07-15 2022-08-16 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-07-15 2022-08-16 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-07-15 2022-08-16 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-07-15 2022-08-16 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-07-15 2022-08-16 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-07-15 2022-08-16 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-07-15 2022-08-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-15 2022-08-16 D Environmental Deficiencies Keep all essential equipment working safely.
    2021-12-04 2021-12-20 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-25 2020-01-06 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-11-25 2020-01-06 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-11-25 2020-01-06 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-11-25 2020-01-06 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-25 2020-01-06 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-11-25 2020-01-06 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-11-25 2020-01-06 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2019-11-25 2020-01-06 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-11-25 2020-01-17 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-25 2020-01-06 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2019-11-25 2020-01-06 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-23 2021-04-12 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-14 2021-06-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-05-14 2021-06-01 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-11-29 2019-01-24 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2018-11-29 2019-01-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2018-11-29 2019-01-24 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2018-11-29 2019-01-24 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-11-29 2019-01-24 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-11-29 2019-01-24 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2018-11-29 2019-01-24 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2018-11-29 2019-01-24 D Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Fines

    Fine Date Fine Amount
    2019-11-25 $18,885
    2021-07-05 $650
    2021-07-05 $655

    What is in the Neighborhood

    General Area Overview
    • The closest city is Loma Linda which is 0.5 miles away and has a population of 24,045 (small town).
    • The average income is $76,022, which is high compared to other zip codes.
    • Weather
      • High Temperature: 83
      • Low Temperature: 52
      • Average Temperature: 67.3
      • Day Breakdown: The area gets 41 days of rain and 323 days of sun
      • Precipitation: 0.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Loma Linda Market
    0.4 miles away
    Loma Linda Market Juice Bar
    0.5 miles away
    Stater Bros.
    0.5 miles away
    Walmart Neighborhood Market
    0.6 miles away
    Clark's Nutrition and Natural Foods Markets
    0.7 miles away

    Transportation

    Tippecanoe Avenue
    1.9 miles away
    Esri
    3.4 miles away
    Downtown Redlands
    4.1 miles away

    Bus Stations

    Carnegie
    1.7 miles away
    5170
    2.3 miles away

    Banks

    Chase
    0.6 miles away
    Arrowhead Community Credit Union
    2.9 miles away
    Arrowhead Credit Union
    2.9 miles away
    Wells Fargo
    3.1 miles away
    UnionBank
    4.1 miles away

    Hospitals

    Loma Linda University Medical Center East Campus
    0.0 miles away
    VA Loma Linda Healthcare System
    0.1 miles away
    Emergency Room Entrance
    0.3 miles away
    Loma Linda University Medical Center
    0.5 miles away
    Loma Linda University Children's Hospital
    0.6 miles away

    Pharmacies

    Outpatient Pharmacy
    0.3 miles away
    CVS Pharmacy
    3.0 miles away
    Walgreens
    3.6 miles away
    Don's Drugs - Good Neighbor Pharmacy
    5.4 miles away
    Rite Aid
    7.4 miles away

    Dentists

    Loma Linda Univ Dentistry & Orthodontics
    2.2 miles away
    Pure Gold
    3.8 miles away
    Bright Now! Dental
    7.5 miles away
    Happy Teeth Children's Dentistry
    7.6 miles away
    Luna Family Dental
    8.3 miles away

    Parks

    Loma Linda
    0.5 miles away
    Baseball Field Park
    0.6 miles away
    Hulda Crooks Park
    0.7 miles away
    Elmer Digneo Park
    0.7 miles away
    Seamont Park
    0.9 miles away

    None Found

    Shopping

    Inland Center
    3.6 miles away
    Carousel Mall
    4.6 miles away
    Moreno Valley Mall
    7.4 miles away
    Palm Plaza Moreno Valley
    7.5 miles away
    Victoria Gardens
    16.4 miles away

    Culture

    Redlands Footlighters Theatre
    2.1 miles away
    Redlands Bowl
    3.9 miles away
    Greek Theatre
    4.4 miles away
    Fox Theater
    4.6 miles away
    Outdoor Theatre
    4.7 miles away

    Restaurants

    Farmer Boys
    1.3 miles away
    BJ's
    1.4 miles away
    Shogun
    1.5 miles away
    Jiro's
    1.5 miles away
    Mr. Kebab's
    1.6 miles away

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    Google map of Heritage Gardens

    Licensing

    This community is licensed by the state of CA. It is a large-sized community with 64 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Call (800) 780-8101

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