📞 Call for pricing and availability: (800) 780-8101
Heritage Crossing Senior Living And Memory Care
251 North Cleveland Massillon Road, Akron, OH 44333
For Pricing & Availability
(800) 780-8101To Reach a Resident
(330) 871-9585Pricing Details
This detailed pricing information was obtained directly from the Advocate at Heritage Crossing Senior Living And Memory Care via email on March 26, 2024.
Assisted Living
starting from $3,650
Memory Care
starting from $5,000
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Advocate at Heritage Crossing Senior Living And Memory Care via email on March 26, 2024.
Do you guys currently have a waitlist?
We do not have a wait list for Assisted Living, but are very close to having one for Memory Care.
Could you share pricing and any other general information?
Our pricing can be found on our website, right where you chatted in to ask these questions.
Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?
Our care staff is made up of a combination of nurses and care partners. We have at least 2 nurses in the building at all times, and several care partners dedicated to each part of the community (assisted living and memory care).
Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?
There are several topics that could be covered to answer this question, and I'd love to talk about this with you, but one of the most commonly discussed safety measures is our call light system. Residents receive a wearable pendant (and there are additional pull cords in their bathroom and bedroom) where they can call for assistance. These alerts are sent to all on-duty staff members, and cannot be reset or turned off until a staff member comes to the resident to reset it.
Do you offer any resources or support services to aid residents' transition into the community?
Part of our typical sales process is to spend time getting to know the prospective resident - what they did for a living, their hobbies and interests - and this helps us find ways to make them feel more welcome, as well as to introduce them to other residents they may have things in common with.
Do you offer transportation services for residents?
We currently have scheduled outings for shopping. We also offer transportation to doctor appointments within a 10 mile radius on Tuesdays and Thursdays.
Could you tell me a little about your dining experience?
We follow a dietician-created menu program to offer scratch-made meal options to our residents. Each meal time has a featured entree, as well as an always-available menu that is updated regularly based on resident feedback and requests.
What is the process that takes place if a resident has a complaint or an issue they want addressed?
Our Executive Director has an open-door policy to discuss any issues with residents and their families.
What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?
We typically employ several methods of communication, including email, phone calls, and Life Loop - based on what the families request as their preferred method.
Do you all offer short-term or respite stays? How much does this cost?
Respite stays are typically a minimum of 30 days. The rate for an Assisted Living respite is $195 a day, and a Memory Care respite is $250 a day.
Are you all a pet-friendly community?
Yes. There is a pet addendum added to the lease to ensure the safety of the pet and the care staff.
Are residents able to get Covid vaccination and flu vaccinations in the community?
We do offer seasonal vaccination clinics as needed for our residents and staff.
Are residents able to age in place?
Aging in place is always our goal - we are happy to work with any outside agencies necessary to supplement the care we are able to provide, and will keep an open dialogue with families if something needs to change. We do not have a wait list for Assisted Living, but are very close to having one for Memory Care.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Akron
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Akron
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Many reviewers commend the professional and accommodating staff, highlighting individuals in HR and supervisory roles for their understanding and professionalism.
- The building's cleanliness, pleasant smell, and gorgeous architecture receive high praise.
- The quality of food, especially the brisket, is frequently mentioned as exceptional.
- Several comments note the friendly and caring atmosphere for both residents and staff, making it a great place to work and live.
- Events hosted by the facility are well-received, with mentions of great service and delicious food.
- The care and sincere love displayed by workers towards residents are highlighted, especially in memory care and during challenging times like COVID.
- One reviewer specifically appreciated the facility's cleanliness and the quality of food served, even when visiting as an agency worker.
- The community is described as beautiful, with good food and a wonderful team.
- Staff friendliness, helpfulness, and the range of services and activities available are positively noted.
- Kindness towards residents, especially in the memory care unit, is observed and appreciated by visitors.
- The flexibility with schedules and a laid-back work environment are praised by a former employee.
- Recovery services, including 24-hour service and meal delivery, are commended by a person recovering from surgery.
- The facility's design and the empathy shown during tours are highlighted as reasons for choosing it for a loved one.
Negative Feedback:
- A few reviews mention a toxic work environment, with departments working against each other and a lack of proper care for residents.
- There are complaints about the nursing department's attitude towards staff and residents, and about the management's response to issues and direction.
- One reviewer expressed dissatisfaction with their role as a sales counselor, citing unrealistic sales expectations and neglect of care needs.
- Another reviewer had a negative experience with the attitude of the nursing staff towards other staff members.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Heritage Crossing Senior Living And Memory Care Videos
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Montrose-Ghent which is 0.8 miles away and has a population of 5,177 (very small town).
- The average income is $148,898, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 53.3
- Day Breakdown: The area gets 162 days of rain, 48 days of snow and 154 days of sun
- Precipitation: 1.1 inches a year
- The median age is 38.1 years old, high compared to other cities.
- 6.52% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 5.07% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 4% Asian, 31% Black or African-American, 1% Hispanic or Latino, and 61% White.
- The crime rate is 10.11 per 100 people which is very high compared to other cities.
- Violent Crime: 3.13 incidents per 100 people
- Property Crime: 5.41 incidents per 100 people
- Drug-Related Crime: 0.68 incidents per 100 people
- The average life expectancy in zip code is 76.44 years old, which is low compared to other zip codes.
- Air Quality: Good Days 192.0, Moderate Days 58.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Mustard Seed Market
0.3 miles awayAcme
0.5 miles awayEarth Fare
0.5 miles awayGiant Eagle
0.7 miles awayAldi
0.7 miles awayTransportation
Botzum
3.4 miles awayIndigo Lake
4.6 miles awayAkron Northside
7.3 miles awayNone Found
Banks
Huntington Bank
0.4 miles awayFifth Third Bank
0.6 miles awayFirstMerit Bank
0.6 miles awayPNC Bank
1.0 miles awayTowpath Credit Union
1.1 miles awayHospitals
Cleveland Clinic Rehabilitation Hospital, Edwin Shaw
1.1 miles awayWestern Reserve Hospital
6.5 miles awayCleveland Clinic Akron General
7.0 miles awaySumma Health System - St. Thomas Campus
7.1 miles awayAkron Children's Hospital
7.1 miles awayPharmacies
Walgreens
1.7 miles awayRite Aid
1.7 miles awayCVS Pharmacy
1.9 miles awaySand Run Pharmacy
3.0 miles awayColonial Pharmacy
3.1 miles awayDentists
Aspen Dental
0.5 miles awayDental Works
0.7 miles awayDentistry 4 Kids
0.8 miles awayLuis Pures
1.6 miles awayArsmiles Family & Cosmetic Dentistry
2.4 miles awayParks
Bicentennial Park
0.8 miles awayFort Island Grffith Park
1.5 miles awayGriffith Park
1.6 miles awayCroghan Park
1.6 miles awaySand Run Metro Park
2.1 miles awayNone Found
Shopping
Summit Mall
1.0 miles awayVillage Discount Outlet
6.6 miles awayUniversity Plaza
14.4 miles awaySouthPark Mall
14.8 miles awayKent Plaza
15.9 miles awayCulture
Akrona Gallery
4.0 miles awayWeathervane Playhouse
4.4 miles awayBlossom Music Center
5.2 miles awayPorthouse Theater
5.4 miles awayWoodrow Nash Art Gallery
6.0 miles awayRestaurants
Aladdin's Eatery
0.3 miles awayRice Paper
0.4 miles awayA Wok
0.4 miles awayRobeks
0.4 miles awayRed Lobster
0.5 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Licensing
This community is licensed by the state of OH. It is a large-sized community with 112 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More