📞 Call for pricing and availability: (800) 780-8101
Heather Hill Care Communities
12340 Bass Lake Road, Chardon, OH 44024
For Pricing & Availability
(800) 780-8101To Reach a Resident
(440) 285-4040Estimated Pricing
Price Comparison
Heather Hill Care Communities Description
Heather Hill Care Communities is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 6.5 miles outside the small town of Chardon, Ohio. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7 out of 10 making it the 9th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Chardon
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Chardon
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Chardon
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers commend the staff for being caring, compassionate, and professional, highlighting great experiences with therapists, aides, and nurses.
- Several families noted that their loved ones received excellent care, with staff going above and beyond to ensure comfort and well-being.
- Some reviewers specifically mentioned the high quality of rehabilitation services and the positive atmosphere of the facility.
- Family members appreciated the good communication and attentiveness of the staff, especially during difficult times such as hospice care.
Negative Reviews:
- Several reviews criticized the facility for poor care, including instances of neglect, unprofessional behavior, and lack of communication with families.
- Complaints about staff being rude, unresponsive, and not providing timely medical attention were common among dissatisfied reviewers.
- Some family members reported serious health consequences and rapid declines in their loved ones' conditions while under the facility's care.
- Issues with hygiene, improper use of medical supplies, and inadequate assistance with daily activities were also mentioned.
Mixed Feedback:
- While many reviews praise the staff and care provided, others express significant concerns about the quality of care and staff behavior.
- The facility received both high recommendations for its services and strong warnings against placing loved ones in their care.
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Aug. 24, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 161
Total current residents: 129
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $20000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-03 | 2022-10-28 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-10-03 | 2022-10-28 | E | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2022-10-03 | 2022-10-28 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-10-03 | 2022-10-28 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-10-03 | 2022-10-28 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-10-03 | 2022-10-28 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-10-03 | 2022-10-28 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-10-03 | 2022-10-28 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-10-03 | 2022-10-28 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-10-03 | 2022-10-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-10-03 | 2022-10-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2022-10-03 | 2022-10-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-21 | 2020-01-17 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-11-21 | 2020-01-17 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-11-21 | 2020-01-17 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2019-11-21 | 2020-01-17 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-21 | 2020-01-17 | E | Smoke Deficiencies | Have properly sized and located compartments to protect residents from smoke. |
| 2019-11-21 | 2020-01-17 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-11-21 | 2020-06-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2019-11-21 | 2020-01-17 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper storage of liquid oxygen. |
| 2018-09-27 | 2018-10-31 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-09-27 | 2018-10-31 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2018-09-27 | 2018-10-31 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2018-09-27 | 2018-10-31 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-09-27 | 2018-10-31 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-09-27 | 2018-10-31 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-09-27 | 2018-10-31 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-09-27 | 2018-10-31 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-09-27 | 2018-10-31 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-09-27 | 2018-10-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-09-27 | 2018-10-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-10-06 | $5,000 |
| 2023-01-19 | $15,000 |
What is in the Neighborhood
- The closest city is Chardon which is 6.5 miles away and has a population of 5,148 (very small town).
- The average income is $90,592, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 27
- Average Temperature: 51.5
- Day Breakdown: The area gets 183 days of rain, 54 days of snow and 127 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 0.88 per 100 people which is very low compared to other cities.
- Violent Crime: 0.25 incidents per 100 people
- Property Crime: 0.35 incidents per 100 people
- Drug-Related Crime: 0.23 incidents per 100 people
- The average life expectancy in zip code is 80.5 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 151.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Marc's
3.1 miles awayGiant Eagle
3.4 miles awayAldi
3.5 miles awayWalmart Supercenter
3.6 miles awayHeinen's
3.7 miles awayTransportation
Lake Shore Live Steamers
8.0 miles awayGreen Road
16.1 miles awayBus Stations
Station Solon Road
15.5 miles awayAurora - Melbury
15.6 miles away9 RTA Bus Stop
15.7 miles awayMayfield - Warrensville
16.6 miles awayest.222.
16.9 miles awayBanks
Chase
3.0 miles awayPNC Bank
3.2 miles awayFirst National Bank
3.2 miles awayHuntington Bank
3.4 miles awayKeyBank
3.4 miles awayHospitals
Heather Hill Rehab Hospital
0.2 miles awayUH Geauga Medical Center
2.1 miles awayTriPoint Medical Center
8.9 miles awayUniversity Hospitals - Mentor Health Center
11.0 miles awayLake Health Mentor Campus
11.0 miles awayPharmacies
Rite Aid
3.2 miles awayGiant Eagle Pharmacy
3.4 miles awayCVS Pharmacy
3.4 miles awayWalgreens
10.9 miles awayDiscount Drug Mart
12.1 miles awayDentists
Chardon Dental Arts
2.6 miles awayChardon Smile Center
3.3 miles awayBurton Dental Care
5.6 miles awayLombardi Dentistry
6.1 miles awayDr. Nevar's Office
6.2 miles awayParks
Bass Lake Preserve
0.5 miles awayMunson Township Park
0.6 miles awayBeaver Creek Preserve
0.6 miles awayNero Nature Preserve
0.9 miles awayCleveland Museum of Natural History Preserve
1.0 miles awayPlaces of Worship
Kirtland Temple
9.8 miles awayShopping
Great Lakes Mall
11.2 miles awayBeachwood Place
14.5 miles awayLa Place at Beachwood Place
14.6 miles awayLegacy Village
14.8 miles awayUniversity Square
16.5 miles awayCulture
Geauga Lyric Theater Guild
3.3 miles awayGeauga Lyric Guild Arts Center
3.3 miles awayAmphitheater
5.4 miles awayWonderCleveland
11.4 miles awayChagrin Valley Little Theater
11.6 miles awayRestaurants
Cabana's
1.8 miles awayCleats Restaurant
2.0 miles awayBass Lake Tavern
2.6 miles awayChina House
3.1 miles awayChardon Tavern & Grill
3.2 miles awayGet exact pricing & check availability
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