📞 Call for pricing and availability: (800) 780-8101
Heartwood Extended Healthcare
1649 East 72Nd, Tacoma, WA 98404
For Pricing & Availability
(800) 780-8101To Reach a Resident
(253) 472-9027Estimated Pricing
Price Comparison
Heartwood Extended Healthcare Description
Heartwood Extended Health Care is a modern, progressive 24-hour nursing center which serves the citizens of Pierce County and surrounding areas. We’re proud that we’re the last family-owned nursing facility in Tacoma and have been providing health care services since 1974.
A member of American and Washington Healthcare Association, our mission is to contribute to the growth of the whole individual by offering a facility in which the material, physical, mental and spiritual needs of the aged, the chronically ill, or the convalescent person is provided for through personalized and understanding care.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Tacoma
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Tacoma
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the facility present a mixed picture, with some residents and family members expressing satisfaction with the care provided, while others report serious concerns.
- Several reviews commend the staff for being attentive, caring, and hardworking, highlighting positive experiences with rehabilitation, the quality of food, and overall facility accommodations.
- However, numerous reviews raise significant issues, including poor communication, neglect, mistreatment, and even accusations of insurance fraud and theft. Concerns about residents being left unattended, receiving delayed medication, and suffering from infections due to improper care are recurrent themes.
- Some residents have reported a lack of basic amenities such as internet access, and there are complaints about the facility's handling of sensitive matters, such as discussions about end-of-life care.
- One review specifically praises the facility, noting it is family-owned and operated and has received a 4-star rating from Medicare.
- On the other hand, there are alarming accounts of residents experiencing verbal and physical mistreatment, with some family members feeling compelled to take legal or police action to address grievances.
- Despite the negative feedback, there are individuals who recommend the facility, citing the genuine care and compassion shown by the staff towards their loved ones.
In summary, while there are instances of positive feedback regarding the care and staff at the facility, a significant number of reviews highlight serious concerns about resident treatment, facility management, and overall quality of care. Prospective residents and their families are advised to consider these reviews carefully.
Reviews
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: July 1, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 112
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 12
Number of
substantiated complaints: 18
Number of payment denials: 0
Number of fines: 8
Total cost of fines: $110312
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-08 | 2023-06-02 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2023-05-08 | 2023-06-02 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-05-08 | 2023-06-02 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2023-05-08 | 2023-06-02 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-05-08 | 2023-06-02 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-05-08 | 2023-06-02 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-05-08 | 2023-06-02 | D | Egress Deficiencies | Install proper backup exit lighting. |
| 2023-05-08 | 2023-06-02 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-05-08 | 2023-06-02 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-08 | 2023-06-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-08 | 2023-06-02 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-05-08 | 2023-06-02 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-05-08 | 2023-06-02 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-05-08 | 2023-06-02 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-05-08 | 2023-06-02 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-05-08 | 2023-06-02 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-05-08 | 2023-06-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-05-08 | 2023-06-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-05-08 | 2023-06-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-07-07 | 2022-08-11 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-07-07 | 2022-08-11 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-07-07 | 2022-08-12 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-07-07 | 2022-08-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-07 | 2022-08-11 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-07-07 | 2022-08-11 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-07-07 | 2022-08-12 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-07-07 | 2022-08-11 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-12-12 | 2019-12-23 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-12-12 | 2020-01-15 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-12 | 2020-01-15 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-12-12 | 2020-01-15 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-12-12 | 2020-01-24 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-12-12 | 2020-01-15 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-12-12 | 2020-01-15 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-12-12 | 2020-01-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-12-12 | 2019-12-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-12-12 | 2020-01-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-03-22 | $655 |
| 2021-04-01 | $93,600 |
| 2021-04-01 | $39,546 |
| 2021-06-21 | $975 |
| 2021-06-28 | $1,300 |
| 2021-07-26 | $1,625 |
| 2021-07-26 | $1,638 |
| 2021-08-30 | $1,950 |
| 2022-01-24 | $2,320 |
| 2022-01-24 | $2,302 |
| 2022-07-13 | $61,929 |
What is in the Neighborhood
- The closest city is Midland which is 1.8 miles away and has a population of 8,962 (very small town).
- The average income is $49,331, which is low compared to other zip codes.
- Weather
- High Temperature: 71
- Low Temperature: 40
- Average Temperature: 54.2
- Day Breakdown: The area gets 181 days of rain, 8 days of snow and 174 days of sun
- Precipitation: 2.5 inches a year
- The median age is 37.7 years old, high compared to other cities.
- 9.16% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 15.32% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 11% Asian, 12% Black or African-American, 10% Hispanic or Latino, and 62% White.
- The crime rate is 15.66 per 100 people which is very high compared to other cities.
- Violent Crime: 2.52 incidents per 100 people
- Property Crime: 12.46 incidents per 100 people
- Drug-Related Crime: 0.05 incidents per 100 people
- The average life expectancy in zip code is 78.51 years old, which is average compared to other zip codes.
- Air Quality: Good Days 183.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.2 miles awayGrocery Outlet
0.2 miles awayThunder Bird Trading
0.8 miles awayFred Meyer
1.4 miles awaySafeway 1594
1.9 miles awayNone Found
Bus Stations
72nd St Transit Center
0.2 miles away72nd St Transit Center Zone F
0.3 miles away72nd St Transit Center Zone E
0.3 miles away72nd St Transit Center Zone D
0.3 miles away922
0.9 miles awayBanks
KeyBank
0.1 miles awayU.S. Bank
1.4 miles awayBank of America
1.4 miles awayChase
1.4 miles awaySound Credit Union
2.6 miles awayHospitals
Saint Joseph Medical Center
4.0 miles awayMultiCare Allenmore Hospital
4.7 miles awayMultiCare Tacoma General Hospital
5.0 miles awayMary Bridge Children's Hospital
5.0 miles awaySaint Clare Hospital
5.1 miles awayPharmacies
Rite Aid
1.3 miles awayWalgreens
1.6 miles awayWalmart Pharmacy
4.8 miles awayKirk's Pharmacy and Compounding
5.3 miles awayOutpatient Pharmacy
5.3 miles awayDentists
Bright Now! Dental
3.5 miles awayAffordable Dentures
3.6 miles awayCharles Kim Dentistry
4.5 miles awayBrooks Dental Studio
4.7 miles awayNorthwest Dental Services
4.8 miles awayParks
Midland
0.2 miles awaySwan Creek Park
0.6 miles awayCloverdale Park
0.7 miles awayCharlotte's Blueberry Park
1.0 miles awayDawson Playfield
1.1 miles awayNone Found
Shopping
Tacoma Mall
3.2 miles awaySouth Hill Mall
5.5 miles awayThe Commons At Federal Way
9.4 miles awayThe Outlet Collection Seattle
10.4 miles awayTitusville Station
15.3 miles awayCulture
Clay Art Center
2.6 miles awaySOTA Theatre
4.4 miles awayTacoma Youth Theatre
4.6 miles awayPantages Theater
4.6 miles awayRialto Theater
4.6 miles awayRestaurants
Green Coconut
0.1 miles awayHot Teriyaki
0.2 miles awayThunder Bird Restaurant
0.8 miles awaySpud's
1.3 miles awayTaqueria El Rinconsito
1.4 miles awayGet exact pricing & check availability
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