📞 Call for pricing and availability: (800) 780-8101
Heartland Rehabilitation And Care Center
19701 Interstate 30, Benton, AR 72015
For Pricing & Availability
(800) 780-8101To Reach a Resident
(501) 778-8200Estimated Pricing
Price Comparison
Heartland Rehabilitation And Care Center Description
Welcome to Heartland Rehabilitation and Care Center in the heart of Benton, Arkansas. Whether you are looking for short-term rehabilitation or long-term care, you have come to the right place. Our highly skilled healthcare professionals – coupled with sophisticated therapies and high-tech treatments – deliver world-class care that is patient-centered and dedicated to achieving the best possible outcomes.
We recognize the importance of performing our jobs with compassion. Our elders often come to us during difficult and challenging times in their lives and deserve to be treated with dignity and respect. In fact, they become part of the family.
Finally, we provide comfort – physically, emotionally and spiritually – in a home-like setting for an enriched experience that improves the overall quality of life and promotes optimal healing.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Benton
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Benton
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One reviewer described a very poor experience where their mother caught COVID-19, experienced neglect, and had to be rushed to the ER from the facility.
- Several reviewers mentioned inadequate care, including poor communication, insufficient food portions, and a lack of responsiveness from staff.
- Concerns were raised about the facility's admission process and transparency, with one family being turned away without explanation.
- Complaints about the quality of meals and the level of care during weekends were noted, suggesting inconsistency in service quality.
Positive Reviews:
- Some reviewers praised the facility for its caring team, beautiful facility, and long-term staff.
- Particular staff members were highlighted for their helpfulness and professionalism.
- One reviewer appreciated the facility for providing excellent care during a respite stay, noting effective communication and kindness towards their mother.
Mixed Feedback:
- The facility received mixed reviews on staff responsiveness and quality of care, with some praising the staff's dedication and others criticizing it for neglect and poor management.
- While some aspects like the facility's appearance and certain staff members received positive mentions, concerns about patient care, safety, and administrative practices were significant.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 6, 1992
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 119
Total current residents: 76
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $43521
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-05 | 2023-05-07 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-04-05 | 2023-05-07 | F | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2021-12-08 | 2021-12-09 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2021-12-08 | 2021-12-09 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-12-08 | 2021-12-09 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-12-08 | 2021-12-09 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-12-08 | 2021-12-09 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-12-08 | 2021-12-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-30 | 2023-04-29 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-04-07 | 2023-05-07 | D | Resident Rights Deficiencies | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| 2023-04-07 | 2023-05-07 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-04-07 | 2023-05-07 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-01-14 | 2022-02-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-09-03 | 2021-10-03 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-09-03 | 2021-10-03 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-03 | 2021-10-03 | E | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-12-08 | 2021-12-09 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-12-08 | 2021-12-09 | E | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| 2021-12-08 | 2021-12-09 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-12-08 | 2021-12-09 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-12-08 | 2022-02-11 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-12-08 | 2021-12-09 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2021-12-08 | 2021-12-09 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-12-08 | 2022-02-11 | E | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2021-12-08 | 2021-12-09 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-12-08 | 2021-12-09 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-12-08 | 2022-02-11 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-12-08 | 2021-12-09 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-12-08 | 2021-12-09 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-08 | 2021-12-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-31 | 2021-01-15 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-07-02 | 2021-07-07 | K | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-26 | 2021-03-18 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-10-22 | 2020-10-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2020-10-22 | 2020-10-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-22 | 2020-10-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-27 | 2020-09-26 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-09-18 | 2020-10-15 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-09-18 | 2020-10-15 | E | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2020-09-18 | 2020-10-15 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-18 | 2020-10-15 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-18 | 2020-10-15 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2020-09-18 | 2020-10-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-09-18 | 2020-10-15 | E | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2020-09-18 | 2020-10-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-22 | $3,250 |
| 2021-07-02 | $10,355 |
| 2021-09-03 | $9,750 |
| 2021-12-08 | $23,416 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-07-22 | 8 |
| 2021-12-08 | 38 |
What is in the Neighborhood
- The closest city is Benton which is 3.1 miles away and has a population of 34,177 (mid sized town).
- The average income is $53,656, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 44
- Average Temperature: 65.5
- Day Breakdown: The area gets 165 days of rain, 2 days of snow and 196 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 7.62 per 100 people which is very high compared to other cities.
- Violent Crime: 1.55 incidents per 100 people
- Property Crime: 3.86 incidents per 100 people
- Drug-Related Crime: 1.45 incidents per 100 people
- The average life expectancy in zip code is 76.68 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Kroger
1.4 miles awayWalmart Supercenter
2.1 miles awayHarvest Foods
2.3 miles awayEdward's Food Giant
8.1 miles awayEdwards Food Giant
11.8 miles awayTransportation
Little Rock
18.3 miles away2nd Street & Center Street
18.9 miles awayWest Markham Street & Spring Street
18.9 miles away2nd Street & Scott Street
19.1 miles awayWest Markham Street & Scott Street
19.1 miles awayNone Found
Banks
First Security Bank
1.1 miles awayBank of the Ozarks
1.8 miles awayUnion Bank
2.0 miles awayMetropolitan National Bank
2.1 miles awayCentennial Bank
3.3 miles awayHospitals
Rivendell Behavioral Health Services of Arkansas
1.4 miles awayRivendell Behavioral Health Services
1.5 miles awaySaline Memorial Hospital
2.5 miles awaySaline Memorial
3.4 miles awayArkansas Heart Hospital
13.1 miles awayPharmacies
USA Drug
2.3 miles awayWalgreens
3.4 miles awayCVS Pharmacy
3.5 miles awayEast End Pharmacy
12.4 miles awayWal-mart Pharmacy
15.1 miles awayDentists
Westrock Orthodontist
1.1 miles awayLeap Kids Dental
1.1 miles awaycantrell Family dental center
16.3 miles awayhart and coco
16.3 miles awayEiler Dentristry
18.4 miles awayParks
Charles and Norma Bishop Park
2.1 miles awayTyndall Park
2.8 miles awayBauxite City Park
3.0 miles awayBenton
3.1 miles awayLyle Park
3.1 miles awayNone Found
Shopping
Outlets Of Little Rock
9.2 miles awayPavillion in the park
16.2 miles awayMcCain Mall
22.8 miles awayCulture
M2Gallery
15.9 miles awaycantrell gallery
16.2 miles awayWeekend Theatre
18.3 miles awayArkansas Repertory Theatre
18.8 miles awayArkansas Arts Center
18.8 miles awayRestaurants
Brown's Country Store & Restaurant
0.8 miles awaySakura Japanese Restaurant
1.1 miles awayMcAlister's Deli
1.1 miles awayChili's
1.2 miles awayTACOS 4 LIFE
1.3 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of AR. It is a large-sized community with 119 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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