📞 Call for pricing and availability: (800) 780-8101
Heartland Health Care Center-Three Rivers
517 S Erie St, Three Rivers, MI 49093
For Pricing & Availability
(800) 780-8101To Reach a Resident
(269) 273-8661Estimated Pricing
Price Comparison
Heartland Health Care Center-Three Rivers Description
Located on Erie Street South in Three Rivers, MI, ProMedica (formerly Heartland) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Three Rivers
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Many reviewers praise the caring and professional staff, highlighting their dedication and compassion.
- Several comments commend the facility for providing excellent care, especially for those with Alzheimer's and dementia.
- Family members of residents express gratitude for the attentive and considerate staff, noting the positive impact on their loved ones.
- Employees express pride in working at the facility, mentioning a family-like atmosphere and supportive environment.
- The facility is described as a wonderful place with good food and a variety of activities for residents.
Critical Feedback:
- Some reviews express dissatisfaction with upper management and a perceived lack of responsiveness to concerns.
- One reviewer suggests that part-time employees should receive benefits similar to full-time staff, including paid time off.
- A few comments criticize the quality of food and the facility's response to specific medical disagreements or needs.
- There are concerns about the facility's commitment to resident care, with one review strongly advising others to closely monitor their loved ones.
Overall Sentiment:
The majority of reviews are positive, with many highlighting the compassionate care and professionalism of the staff. However, there are some concerns regarding management practices, employee benefits, and specific instances of care. Prospective residents and their families may find it beneficial to visit and discuss these concerns directly with the facility.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 22, 1979
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 73
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 4
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $12199
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-30 | 2022-07-28 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-06-30 | 2022-07-28 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-06-30 | 2022-07-28 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-06-30 | 2022-07-28 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-03-10 | 2021-04-16 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-03-10 | 2021-04-16 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-03-10 | 2021-07-01 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-03-10 | 2021-04-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-03-10 | 2021-04-16 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-03-10 | 2021-04-16 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-03-10 | 2021-04-16 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-03-10 | 2021-04-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-31 | 2023-06-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-05-31 | 2023-06-13 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-07-01 | 2022-07-28 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-07-01 | 2022-07-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-07-01 | 2022-07-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-07-01 | 2022-07-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-07-01 | 2022-07-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-07-01 | 2022-07-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-07-01 | 2022-07-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-07-01 | 2022-07-28 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-07-01 | 2022-07-28 | E | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2022-07-01 | 2022-07-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-07-01 | 2022-07-28 | F | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2022-07-01 | 2022-07-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-01 | 2022-07-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-07-01 | 2022-07-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-04-06 | 2022-06-14 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-06 | 2022-05-03 | C | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-03-10 | 2021-04-16 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-03-10 | 2021-04-16 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-03-10 | 2021-04-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-03-10 | 2021-04-16 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-03-10 | 2021-04-16 | F | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2021-01-05 | 2021-02-11 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-12 | 2019-07-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-06-12 | 2019-07-18 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-06-12 | 2019-07-18 | E | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-06-12 | 2019-07-24 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-06-12 | 2019-07-18 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-12 | 2019-07-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-06-12 | 2019-07-18 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-06-12 | 2019-07-18 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-12 | 2019-07-18 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-01-05 | $6,500 |
| 2022-07-01 | $5,000 |
| 2023-03-13 | $699 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-04-06 | 42 |
What is in the Neighborhood
- The closest city is Three Rivers which is 0.8 miles away and has a population of 7,752 (very small town).
- The average income is $53,068, which is low compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 51.3
- Day Breakdown: The area gets 157 days of rain, 52 days of snow and 155 days of sun
- Precipitation: 1.5 inches a year
- The crime rate is 9.38 per 100 people which is very high compared to other cities.
- Violent Crime: 1.93 incidents per 100 people
- Property Crime: 5.37 incidents per 100 people
- Drug-Related Crime: 1.0 incidents per 100 people
- The average life expectancy in zip code is 76.63 years old, which is low compared to other zip codes.
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Supermarkets
ALDI
0.4 miles awayMeijer
0.5 miles awayWalmart Supercenter
0.6 miles awayHarding's Friendly Market‎
12.3 miles awayFamily Fare Grocery Store
13.9 miles awayNone Found
Bus Stations
Parkview
21.9 miles awayBanks
Kalamazoo County State Bank
12.3 miles awaySturgis Bank & Trust
15.2 miles awayFifth Third Bank
17.8 miles awayBank of America
18.0 miles awayPNC Bank
18.0 miles awayHospitals
Three Rivers Health
0.2 miles awaySturgis Hospital
15.6 miles awayParkview LaGrange Hospital
23.0 miles awayPharmacies
Fred's Pharmacy
12.3 miles awayRed Crown Pharmacy
12.4 miles awayRite Aid
14.7 miles awayWalgreens
15.2 miles awayMeijer Pharmacy
17.4 miles awayDentists
Aspen Dental
19.7 miles awayParks
H. C. Gleason & L. C. Beal Park
0.2 miles awayScidmore Park
0.5 miles awayMemory Isle
0.6 miles awaySmith Place Park
0.6 miles awayThree Rivers
0.6 miles awayNone Found
Shopping
The Crossroads Mall
19.6 miles awayCulture
Carnegie Center for the Arts
0.8 miles awayThree Rivers High School Performing Arts Center
1.7 miles awayBristol Opera House
17.3 miles awayBlue Gate Theatre
18.3 miles awayBouton Auditorium
18.6 miles awayRestaurants
Matt & Mike's
0.4 miles awayPizza Hut
0.5 miles awayApplebee's
0.6 miles awayMr B's Dairy Bar Family Restaurant
0.9 miles awayBig King Buffet
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