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Heartland Health Care Center Fort Myers
1600 Matthew Drive, Fort Myers, FL 33907
For Pricing & Availability
(800) 780-8101To Reach a Resident
(239) 275-6067Estimated Pricing
Price Comparison
Heartland Health Care Center Fort Myers Description
Heartland Health Care Center Fort Myers is a community that offers nursing care and rehabilitation and is about 2.8 miles outside the town of Villas, Florida. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 4.3 out of 10 making it the 44th highest rated community in the city out of 44 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Fort Myers
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews report severe neglect and mistreatment, including a patient becoming bed-bound, developing severe infections, and not receiving necessary medical attention in a timely manner, leading to critical conditions and even death.
- Complaints of inadequate hygiene care, with reports of patients not being bathed and experiencing accidents without proper clean-up.
- Issues with staff competency and behavior, including misleading patients about their health status, improper handling of medical equipment, and lack of responsiveness to family concerns.
- Some positive feedback on the rehabilitation technicians and physical therapy staff, noting good care and effective exercises.
- Negative remarks about the facility's cleanliness and maintenance, including unclean rooms and broken equipment.
- Concerns over the facility's administration, including problems with discharge procedures and lack of communication with family members.
- Mixed reviews on the nursing and support staff, with some praising the care provided by nurses, occupational therapists, and physical therapists, while others criticize the overall level of care and attention.
- Several reviewers strongly advise against placing loved ones in this facility, citing their personal experiences of neglect and mistreatment.
- A few reviews mention the facility being clean and some staff members being professional and comforting during difficult times.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: April 25, 1991
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 101
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $14665
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-07 | 2023-03-09 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-02-07 | 2023-03-09 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2023-02-07 | 2023-03-09 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2023-02-07 | 2023-03-09 | F | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2023-02-07 | 2023-03-09 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2023-02-07 | 2023-03-09 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2023-02-07 | 2023-03-09 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2023-02-07 | 2023-03-09 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-02-07 | 2023-03-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure electrical receptacles or cover plates have distinctive color or marking. |
| 2023-02-07 | 2023-03-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-06-07 | 2021-07-11 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-09-25 | 2019-10-25 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2019-09-25 | 2019-10-25 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-09-25 | 2019-10-25 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-09-25 | 2019-10-25 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-09-25 | 2019-10-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-09-25 | 2019-10-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-18 | 2023-05-18 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-04-18 | 2023-05-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-09 | 2023-03-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-02-09 | 2023-03-17 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2023-02-09 | 2023-03-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-09 | 2023-03-17 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-09 | 2023-03-17 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-09 | 2023-03-17 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2023-02-09 | 2023-03-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-09 | 2023-03-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-02-09 | 2023-03-17 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-02-09 | 2023-03-17 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-02-09 | 2023-03-17 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-03-31 | 2022-04-29 | C | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-31 | 2022-04-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-03-31 | 2022-04-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-03-31 | 2022-04-29 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-31 | 2022-04-29 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-03-31 | 2022-04-29 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2021-06-10 | 2021-07-10 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2021-06-10 | 2021-07-10 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2021-06-10 | 2021-07-10 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2021-06-10 | 2021-07-10 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-06-10 | 2021-07-10 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-06-10 | 2021-07-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-06-10 | 2021-07-10 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-06-10 | 2021-07-10 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2019-09-26 | 2019-10-26 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2019-09-26 | 2019-10-26 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-09-26 | 2019-10-26 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-09-26 | 2019-10-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-09-26 | 2019-10-26 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-09-26 | 2019-10-26 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-09-26 | 2019-10-26 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-09-26 | 2019-10-26 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-09-26 | $13,905 |
| 2022-03-31 | $11,520 |
| 2022-03-31 | $11,408 |
| 2022-07-05 | $3,145 |
What is in the Neighborhood
- The closest city is Villas which is 2.8 miles away and has a population of 11,569 (small town).
- The average income is $53,202, which is low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 65
- Average Temperature: 77.7
- Day Breakdown: The area gets 197 days of rain and 167 days of sun
- Precipitation: 2.1 inches a year
- The median age is 37.3 years old, high compared to other cities.
- 5.83% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 20.76% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 19% Black or African-American, 20% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 78.69 years old, which is high compared to other zip codes.
- Air Quality: Good Days 154.0, Moderate Days 27.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sam's Club
0.4 miles awayPublix
0.5 miles awayALDI
1.1 miles awaySave-A-Lot
2.1 miles awayWalmart Neighborhood Market
2.8 miles awayNone Found
Bus Stations
Gladiolus Dr @ Bass Rd-WB
5.0 miles awayGladiolus @ Bass
5.1 miles awayGladiolus Drive @ Sea Crest Boulevard
5.2 miles awayGladiolus Drive @ Gladiolus Preserve Circle
5.2 miles awayGladiolus Drive @ Hagie Drive
5.6 miles awayBanks
Bank of America
0.2 miles awaySuncoast Credit Union
0.2 miles awayWells Fargo
0.6 miles awayChase
0.7 miles awayFifth Third Bank
1.8 miles awayHospitals
Lee Memorial Hospital
2.6 miles awayThe Rehabilitation Hospital
2.8 miles awayGulf Coast Medical Center
3.4 miles awayGulf Coast Medical Center Skilled Nursing Unit
3.9 miles awayJohn's Hopkins
4.0 miles awayPharmacies
Walgreens
0.6 miles awayCVS Pharmacy
1.8 miles awayCVS
3.2 miles awayWalmart Pharmacy
4.1 miles awayPublix Pharmacy
4.1 miles awayDentists
Joanne Dental
2.8 miles awayDr. Parke Lewis Jr, DDS
3.9 miles awayFamily Dental Care
4.2 miles awayDesai Dental Studio
4.3 miles awayGeneral & Restorative Dentistry
4.3 miles awayParks
Sam Fleishman Regional Sports Complex
0.1 miles awayBowling Green Park
0.2 miles awayManor Park
0.8 miles awayVeterans Memorial Park
0.8 miles awayJerry Brooks Park
1.0 miles awayNone Found
Shopping
Gulf Coast Town Center
8.7 miles awayUniversity Village Shops
11.4 miles awayGreentree Shopping Center
22.8 miles awayCulture
Broadway Palm Dinner Theater
0.6 miles awayRush Auditorium
2.5 miles awayBarbara B Mann Performing Arts Hall
2.6 miles awayArt League of Fort Myers
3.8 miles awayArcade Theatre
3.9 miles awayRestaurants
Mels Diner
0.5 miles awayHurricane Grill and Wings
0.6 miles awayHooters
0.9 miles awayIguana Mia
0.9 miles awayPizza Hut
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