Health Center At Glenburn Home

Positive Reviews:

• Employees express a strong attachment to residents, indicating a caring environment.
• Several reviewers noted excellent results from in-patient therapy, highlighting the kind, friendly staff, good medical care, and a great therapy department.
• Family members praised the facility for its cleanliness and the professionalism of the nursing and staff members.
• One reviewer was relieved that their mother was receiving good quality care, complimenting the staff's excellent communication.

Negative Reviews:

• Concerns were raised about the treatment of staff by management, potentially affecting the retention of quality employees.
• Several reviewers had negative experiences, including poor communication among employees, lack of care for residents' basic needs, and a depressing atmosphere.
• Specific complaints included not assisting residents with hearing aids or dental needs, not encouraging residents to eat, and leaving residents in bed without proper clothing or bedding.
• One reviewer described the facility as a "holding cell for people to die," strongly advising against placing loved ones there.
• There were reports of family members being treated poorly during a loved one's final hours, including being threatened with police involvement for staying past visiting hours.

Mixed Feedback:

• While some reviews praise the staff and the care provided, others highlight significant concerns about management, staff treatment, and resident care.
• The facility was noted for its cleanliness and friendly staff by some, yet criticized for its care practices and environment by others.