Haven Of Sedona

Reviews of the senior living facility present a mixed picture, highlighting both commendable services and concerning incidents. Some reviewers praise the facility for its warm welcome, effective rehabilitation services, and the caring nature of the staff. They mention successful recoveries from major injuries, the family-like atmosphere, and the facility's responsiveness to residents' needs. The recent renovations and updates to the building have also received positive feedback, with mentions of the beautiful scenery and modern amenities enhancing the living experience.

However, several reviews raise serious concerns about the quality of care and management practices. Instances of neglect, such as delayed responses to emergency situations, lost personal items, unopened medical treatments, and inadequate attention to residents' basic needs, have been reported. Some reviewers express dissatisfaction with the facility's handling of medications and therapy, pointing out inconsistencies and a lack of proper assistance for non-ambulatory residents. Concerns about understaffing and its impact on patient care are also noted, with some suggesting that the facility prioritizes financial gain over the well-being of its residents and staff.

Despite these criticisms, there are accounts of exceptional care, with some families expressing gratitude for the attentive and compassionate staff. The facility's efforts to create a comfortable and supportive environment for rehabilitation and long-term care are acknowledged. The scenic location and the quality of the physical space post-renovation are appreciated by visitors and residents alike.

In summary, while there are numerous positive aspects to the facility, including its environment, staff, and rehabilitation services, there are also significant areas of concern that potential residents and their families should consider. The contrasting experiences shared in these reviews underscore the importance of thorough research and regular visits to ensure the quality of care and the well-being of loved ones.