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Haven Of Cottonwood
197 South Willard Street, Cottonwood, AZ 86326
For Pricing & Availability
(800) 780-8101To Reach a Resident
(928) 634-5548Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Cottonwood
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Cottonwood
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Haven of Cottonwood offer a mixed perspective on the facility's quality of care, cleanliness, staff professionalism, and overall experience. Positive feedback highlights the dedicated nursing and therapy staff, clean and comfortable rooms, good food, and effective physical therapy. The facility has been praised for its COVID-19 protocols, keeping residents safe and facilitating video chats with family members. The administration team is noted for making individuals feel welcome and part of the family.
However, there are significant concerns raised in some reviews. Issues include undertrained staff, inadequate care leading to health complications, and a lack of responsiveness to residents' needs. One review describes a distressing experience with medication management, leading to a health emergency. Another points out the facility's failure to follow through with post-discharge care arrangements. Concerns about the facility's cleanliness and the professional conduct of some staff members were also mentioned.
Despite these criticisms, some reviewers express satisfaction with their experience, noting exceptional staffing, cleanliness, and the quality of rehabilitation services. The facility is described as a great place to recover health, with comfortable accommodations and friendly staff. However, there are calls for improvements in administration and adherence to the facility's stated core values.
In summary, while Haven of Cottonwood has received commendation for its care, facilities, and some staff members, there are significant areas that require attention and improvement, particularly in staff training, resident care, and administrative responsiveness.
Reviews
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Health
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 22, 1984
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 80
Total current residents: 55
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $11908
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-17 | 2023-01-23 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-11-17 | 2023-01-23 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-11-17 | 2023-01-23 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-11-17 | 2023-01-23 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-11-17 | 2023-01-23 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-11-17 | 2023-01-23 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-11-17 | 2023-01-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-08-26 | 2021-09-27 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-08-26 | 2021-09-27 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-08-26 | 2021-09-27 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-08-26 | 2021-09-27 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-08-26 | 2021-09-27 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-05-03 | 2019-06-18 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-03 | 2019-06-18 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-02 | 2023-05-05 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-11-17 | 2023-01-23 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-11-17 | 2023-01-23 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-11-17 | 2023-01-23 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-11-17 | 2023-01-23 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-11-17 | 2023-01-23 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-11-17 | 2023-01-23 | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-11-17 | 2023-01-23 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-11-17 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-11-17 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-11-17 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2022-11-17 | 2023-01-23 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-11-17 | 2023-01-23 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-11-17 | 2023-01-23 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2022-11-17 | 2023-01-23 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-11-17 | 2023-01-23 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2021-08-26 | 2021-10-01 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-08-26 | 2021-10-01 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2021-08-26 | 2021-10-01 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-08-26 | 2021-10-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-08-26 | 2021-10-01 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-26 | 2021-10-01 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-08-26 | 2021-10-01 | D | Quality of Life and Care Deficiencies | Ensure the activities program is directed by a qualified professional. |
| 2021-08-26 | 2021-10-01 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-26 | 2021-10-01 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-26 | 2021-10-01 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-08-26 | 2021-10-01 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-08-26 | 2021-11-01 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2021-08-26 | 2021-10-01 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2021-08-26 | 2021-10-01 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-26 | 2021-10-01 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-26 | 2021-10-01 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-08-26 | 2021-10-01 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-05-02 | 2019-07-01 | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-05-02 | 2019-07-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-05-02 | 2019-07-01 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-02 | 2019-07-01 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-05-02 | 2019-07-01 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-05-02 | 2019-07-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-05-02 | 2019-07-01 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-08-26 | $18,320 |
| 2021-08-26 | $11,908 |
| 2021-08-26 | $17,040 |
What is in the Neighborhood
- The closest city is Cottonwood which is 0.9 miles away and has a population of 11,818 (small town).
- The average income is $49,930, which is low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 42
- Average Temperature: 61.3
- Day Breakdown: The area gets 73 days of rain, 6 days of snow and 285 days of sun
- Precipitation: 0.8 inches a year
- The average life expectancy in zip code is 78.82 years old, which is high compared to other zip codes.
- Air Quality: Good Days 249.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Food City
1.2 miles awaySafeway
1.3 miles awayMt. Hope Foods
1.6 miles awayFry's Food & Drug
1.9 miles awayWalmart Supercenter
2.2 miles awayTransportation
Clarkdale
3.2 miles awayBus Stations
Cottonwood Library
0.2 miles awayS. 6th St./Cherry St. (Senior Center)
0.4 miles awayMingus at 8th (By Walking Bridge)
0.4 miles awayMingus at 8th (Across from Walking Bridge)
0.4 miles awayN. Main St. / N. Willard (Lion's Club Park)
0.5 miles awayBanks
National Bank
0.4 miles awayCountry Bank
0.6 miles awayWells Fargo
1.0 miles awayChase
1.2 miles awayBank of America
1.2 miles awayHospitals
Verde Valley Medical Center
0.1 miles awayVerde Valley Medical Center - Sedona Campus
14.1 miles awayYavapai Regional Medical Center
19.9 miles awayPharmacies
Walgreens
1.1 miles awayFry's
1.9 miles awayCVS Pharmacy
1.9 miles awayYavapai Herbal Services Prescott Valley
21.5 miles awayDentists
Dr. Ditterline
0.3 miles awayWilliam Guth Dentistry
1.0 miles awayKidzaam Dental
1.8 miles awayParks
Garrison Park
0.1 miles awayLions Club Park
0.6 miles awayCottonwood Riverfront Dog Park
0.7 miles awayCottonwood
1.3 miles awayCoconino National Forest
1.5 miles awayPlaces of Worship
Cathedral Rock Vortex
14.5 miles awayBoynton Canyon Vortex
15.7 miles awayShopping
The Shops at Hyatt Piñon Pointe
17.4 miles awayPrescott Gateway Mall
25.3 miles awayCulture
Dead Horse Ranch Amphitheather
1.3 miles awayPosse Grounds Pavillion
16.4 miles awayThe HUB
16.5 miles awayGallery Of Modern Masters
17.1 miles awayJames Ratliff Gallery
17.1 miles awayRestaurants
Annie's
0.2 miles awayHog Wild BBQ
0.5 miles awayVinnie's Pizzeria
0.5 miles awayColt Grille
0.6 miles awayThe Tavern Grille
0.6 miles awayGet exact pricing & check availability
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