Harrison Trail Health Campus

The reviews for Harrison Trails Senior Living vary significantly, with many employees praising the facility for its positive work environment, opportunities for growth, and the care provided to residents. Staff members describe feeling appreciated, noting the supportive and friendly atmosphere among coworkers and management. They highlight the exceptional care residents receive, the beautiful and welcoming campus, and the facility's convenient location.

Several reviews emphasize the team's involvement in resident care, including the Director of Nursing and other administrative staff, and commend the facility for its cleanliness, professionalism, and the priority placed on residents' needs. Employees express pride in being part of the Harrison Trail family and appreciate the opportunities for professional development.

However, there are critical reviews as well. One review accuses the facility of encouraging employees to leave favorable reviews to manipulate its online reputation, which they claim violates Google's terms of service. Another detailed account from a visitor and long-term care nurse expresses disappointment with the care provided, citing observed neglect, inadequate responses to residents' needs, and unprofessional behavior by some staff members. This review calls for better respect and care for the elderly, suggesting that the facility's aesthetics do not compensate for the lack of proper care.

On a positive note, family members of residents have shared their satisfaction with the care their loved ones receive. They highlight the staff's attentiveness, the ease of communication with the administration, and the overall sense of community and safety provided by Harrison Trails. One family member specifically mentions the exceptional transition from rehab to assisted living for their grandparent, praising the staff's dedication and responsiveness.

In summary, while Harrison Trails receives considerable praise for its work environment, staff, and resident care from many employees and some family members, there are serious concerns raised about the quality of care and professional conduct that potential residents and employees may want to consider.