📞 Call for pricing and availability: (800) 780-8101

Harris Hill Center

20 Maitland Street, Concord, NH 03301

Assisted Living Memory Care Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(603) 224-1319

Estimated Pricing

Studio
Estimated $5,787

Price Comparison

  • Average City Price: $5,748
  • Average State Price: $5,810
  • Average National Price: $3,754


  • Harris Hill Center Description

    Harris Hill Center is conveniently situated minutes from the State House in downtown Concord, New Hampshire and has been serving the Capital City for over 50 years. Surrounded by natural beauty and New England hospitality, Harris Hill Center stands out with progressive services including a ShortStay Rehabilitation Unit for patients needing additional rehabilitative care or continued medical management after a hospital stay. In addition, we provide exceptional LongTerm Care to our residents and take pride in the meticulous attention we give to meet our patients' and residents' individual goals and preferences.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Concord

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Concord

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Concord


    Community Reviews

    7.5
    Harris Hill Center
    Based on My Caring Plan's proprietary scoring, including 46 reviews across the web

    Ranking

  • Ranking in City: 7 out of 8 communities in Concord
  • Ranking in State: 131 out of 152 communities in NH
  • Food and Dining A

    Facility and Grounds B

    Care A

    Staff A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in New Hampshire

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Harris Hill Center show a mixed range of experiences. Some reviewers express dissatisfaction, citing concerns about staff behavior, training, and the quality of care and food. One review specifically mentions witnessing a lack of empathy from higher-level staff and inadequate response times for basic needs. Concerns about cleanliness and safety were also raised, including an incident where a resident fell under a staff member's watch.

    Conversely, numerous reviews praise the facility for its excellent care, highlighting the staff's dedication, kindness, and professionalism. Families of residents have noted significant positive differences in care compared to other facilities, mentioning that staff members often go above and beyond in their duties. The facility is described as family-oriented, with a strong emphasis on keeping residents engaged and well-cared for, even during challenging times such as the pandemic.

    Some reviews, however, raise concerns about the facility's functionality and communication, suggesting that improvements could be made. There are also mentions of the facility's atmosphere being welcoming and the staff being friendly and helpful. The process of admission and employment at Harris Hill Center is described as easy and pleasant by some reviewers.

    Overall, while there are areas for improvement, particularly in staff training and facility management, many reviews reflect a positive experience with Harris Hill Center, emphasizing the caring and professional nature of the staff and the quality of care provided to residents.


    Reviews

    Trisha S
    Oct. 7, 2023 My Caring Plan Icon

    If I could give this place less than a 1 star review I would! I wouldn't send a half dead animal there for care, let alone another family member! My step father has been in the facility for a very short time, less than a month in fact. He is there for what is supposed to be rehabilitation to get his legs to hopefully function again after being diagnosed with a rare auto immune disorder and being bed ridden in the hospital for nearly 3 months. In the short time he has been there, he has already gotten 2 bed sores which only a couple of the staff members pay attention to. He has had to ring the bell and wait anywhere from 30 mins to an hour before someone even comes in and acknowledges that help was even called for. The only time he calls someone in is when he needs to use the bathroom or get a drink, little stuff because he cannot get up physically and move. There was one night he needed to use the bed pan, he rang the bell and waited and waited....no one came and he pooped in the bed because he couldn't hold it any longer....they left him sitting in that poo for over 45 minutes! Completely disgusting and unacceptable! Many times our family has come in to see that we have had to toilet him because of their lack of response. We have noticed that they do not clean him up properly, they leave poo on his butt. There was one night my father's leg fell out of the bed. Again he cant pick his own legs up, so he rang for help. They never answered the bell. He laid there for so long that it started to physically hurt him. He started screaming for help. Not one staff member paid any attention what so ever, to the bell or the screams. His roommate, who could barely move on his own himself the poor man, got out of bed and over to my dads bedside. He picked my fathers leg back up on the bed for him and helped him get situated, then got himself back into bed and situated before anyone decided to go in and see what was going on! They do not change his bedding regularly. They leave him in dirty sheets with stains, and that smell of sweat and nastiness. The staff members have the worst attitudes of anyone I've encountered in the field. Most of them won't even carry a smile! They leave him sitting in his room in bed pretty much 24/7. They don't bring him out of the room to socialize with other residents. They don't send someone in to have interaction with him or even really check on him for that matter. They have a really bad habit of bringing him his nasty and almost inedible food and leaving it at the end of the bed where he can't reach it. They will just come in and take his food trays away without even asking him if he's finished or not. They also have construction going on in patient wings, and while that's happening they have things scattered all over the floor and in the hallways that would clearly impose massive hazards in the event of an emergency. They wouldn't be able to get those residents out safely especially the ones that are immobile without either hurting themselves or the resident. There was also the day my mother went in to visit him and they had a fully competent and fully continent man in a diaper because their staff would rather make the residents go in a diaper so they don't have to take the time to toilet them! I could continue, but I shouldn't have to. Just that bit alone should be enough to let people know how terrible this facility is!


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    Health

    ShortStay care

    LongTerm care

    Palliative care

    Rehabilitation therapy

    Physical therapy

    Occupational therapy


    Services

    Interpreter services

    Caregiver

    Licensed nursing

    Medical management

    Dressing


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Bingo

    Gardening

    Reading

    Ice cream socials


    Community Amenities

    Activity room

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Beauty Salon / Barber Services

    Chapel

    Comfortable common and lounge areas to gather with friends and family


    Room Amenities

    Private and Semi-Private Rooms

    Private bathroom

    Fully air conditioned

    Individual climate control

    Cable Television

    Wireless Internet


    Dining

    Dining Room

    In-room dining options

    Restaurant-Style Dining

    Family dining room


    Pet

    Pet friendly



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: May 14, 1996
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 85
    Total current residents: 77
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-20 2023-03-17 C Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-01-20 2023-03-17 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-01-20 2023-03-17 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2023-01-20 2023-03-17 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-01-04 2022-02-23 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-01-04 2022-02-23 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-10-13 2020-12-04 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-10-13 2020-12-04 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-10-13 2020-12-04 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Concord which is 1.2 miles away and has a population of 42,620 (mid sized town).
    • The average income is $79,457, which is high compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 26
      • Average Temperature: 50.2
      • Day Breakdown: The area gets 124 days of rain, 43 days of snow and 196 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 5.35 per 100 people which is high compared to other cities.
      • Violent Crime: 1.78 incidents per 100 people
      • Property Crime: 2.27 incidents per 100 people
      • Drug-Related Crime: 0.59 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Concord Food Co-op
    0.9 miles away
    Market Basket
    0.9 miles away
    Shaw's
    1.4 miles away
    Hannaford
    1.5 miles away
    Katmandu Asian African Grocery
    2.1 miles away

    None Found

    Bus Stations

    Perley Street (outbound)
    0.5 miles away
    District Court (outbound)
    0.5 miles away
    South Street (outbound)
    0.8 miles away
    Memorial Field (outbound)
    0.8 miles away
    Federal Building (outbound)
    0.8 miles away

    Banks

    Citizens Bank
    0.4 miles away
    Eastern Bank
    0.9 miles away
    Northeast Credit Union
    0.9 miles away
    New Hampshire Federal Credit Union
    1.0 miles away
    Bank of America
    1.1 miles away

    Hospitals

    New Hampshire Hospital
    0.5 miles away
    Concord Hospital
    1.3 miles away
    VA Medical Center
    13.0 miles away
    Catholic Medical Center
    14.0 miles away
    Elliot Hospital
    15.0 miles away

    Pharmacies

    Rite Aid
    0.4 miles away
    CVS Pharmacy
    0.4 miles away
    Walgreens
    10.7 miles away
    Henniker Pharmacy
    14.6 miles away

    Dentists

    Vermette Orthodontics
    0.8 miles away
    Caring Family Dentistry
    1.3 miles away
    Bow Family Dentistry
    1.3 miles away
    Generations Dental Care
    3.1 miles away
    Aspen Dental
    3.3 miles away

    Parks

    Rollins Park
    0.2 miles away
    South End
    0.3 miles away
    West Street Play Lot
    0.4 miles away
    Reed Park
    0.6 miles away
    Memorial Field
    0.7 miles away

    None Found

    Shopping

    Steeplegate Mall
    3.2 miles away
    Altitude Trampoline Park Concord
    3.3 miles away
    Sam's Club
    3.8 miles away
    Bedford Mall
    16.3 miles away
    Mall of New Hampshire
    16.9 miles away

    Culture

    Capitol Center For The Arts
    0.7 miles away
    League of N.H. Craftsmen
    1.0 miles away
    Hatbox Theatre
    3.3 miles away
    Scenic Theatre
    13.2 miles away
    Roger Williams Studios
    14.2 miles away

    Restaurants

    Manyee
    0.4 miles away
    The Sandwich Depot
    0.4 miles away
    Tucker's
    0.4 miles away
    The Common Man
    0.4 miles away
    Dragon Star
    0.7 miles away

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    Google map of Harris Hill Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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