Harbor House

Harbor House has received numerous positive reviews from family members of residents, praising the facility for its compassionate care, cleanliness, and the sense of community it fosters. Many have noted the significant improvement in their loved ones' quality of life since moving to Harbor House, highlighting the attentive and caring staff, engaging activities, and the overall warm and comfortable atmosphere of the facility. The staff is frequently commended for treating residents like family, ensuring they are well-fed, clean, and actively participating in the community.

Several reviewers expressed relief and gratitude for finding Harbor House, describing it as a "saving grace" and a "Godsend" after less satisfactory experiences with other care options. The socialization opportunities, good meals, recreational activities, and personalized care, including small but meaningful gestures like nail care, have been particularly appreciated. The presence of a doctor on staff and the cleanliness of the environment were also highlighted as key benefits.

However, there was a concerning review alleging serious issues with a third-party service provider, AlwaysNear LLC, accused of employing undocumented immigrants under poor conditions and committing insurance fraud. Additionally, there was a report of inadequate COVID-19 precautions leading to an outbreak, which has caused distress to at least one family.

Overall, the majority of feedback for Harbor House is overwhelmingly positive, with families expressing deep gratitude for the care their loved ones receive. Nonetheless, the allegations of misconduct with a service provider and COVID-19 management are significant concerns that potential residents and their families may want to consider.