📞 Call for pricing and availability: (800) 780-8101
Hanover Hill Health Care Center
700 Hanover Street, Manchester, NH 03104
For Pricing & Availability
(800) 780-8101To Reach a Resident
(603) 627-3826Pricing Details
This detailed pricing information was obtained directly from the Communications Director at Hanover Hill Health Care Center via email on Feb. 2, 2024.
Rates and Billing
Intermediate Level of Care $471* per day
Skilled Unit $514* per day
Memory Care Unit $492* per day
These rates include the following:
- Room, board and general nursing care
- Therapeutic diets as ordered by the physician
- Recreational Activities Program
- Dental Program
- Linens and Bedding
- Personal Laundry Services
All other services such as rehabilitative, medical supplies and adult briefs are not included in the daily rate and are billed separately. Physician, Laboratory, Pharmacy and other ancillary services are billed by the provider directly to the resident or responsible party.
A first month's payment and security deposit (held in escrow with interest) is required upon an Intermediate and Special Care Unit admission or a transfer from the Skilled Care Unit.
We accept payment under Medicare, Medicaid, Tricare, Blue Cross and private insurance. In addition, we have contracts for services rendered to managed care clients with CIGNA, Anthem and Harvard Pilgrim Healthcare Plans.
*Based on current rates. Rates are subject to revision. The resident or responsible party will be notified 30 days prior to any rate adjustment.
Bed Hold:
Residents will be allowed to hold their bed at our current rate if they are discharged from the facility. Residents and/or Responsible Party are informed of this policy and procedure at time of admission and when possible, at time of discharge.
Billing Period:
Statements are rendered on a monthly basis. All payments are made in advance and are due within 10 days of the billing date. A finance charge of 1.75% will be made on past due accounts of 30 days.
Refund:
Any deposit and unused portion of payment for room and board will be refunded within 30 days of discharge.
Payment Options:
Bills may be paid by mail or in person. Bills being paid in person should be brought to the Reception Desk which is open daily from 8:00am-8:00pm. Any questions or inquiries regarding the statement should be directed to the Business Office during normal working hours.
For pricing & availability call (800) 780-8101
Price Comparison
Hanover Hill Health Care Center Description
Whether you or a loved one are recovering from a recent injury, surgery or illness or are suffering from a life-threatening physical or neurological condition, Hanover Hill may be the answer you’re looking for. Our skilled rehabilitation facility and nursing home in Manchester, NH provides sub-acute rehabilitation, nursing care and intermediate long-term care, and a specialized memory care unit in a luxurious 124-bed residence with all the comfort and security of home.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Manchester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Manchester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many staff members are described as amazing, kind, diligent, and go out of their way to care for residents, with special mention of the Lee Unit and its LNA's for their exceptional care.
- Outdoor visitation was appreciated during the pandemic, with staff being kind and respectful to both residents and visitors.
- One family member praised the facility for providing excellent care to their mother during her rehabilitation, noting the facility's cleanliness and the attentive, upbeat staff.
- An outside provider for hospice patients commended the facility for its outstanding care, exceptional food service, and well-maintained property.
- Rehabilitation services received high marks for their beautiful facility, lovely rooms, excellent food, and the professionalism of the nurses and therapists.
Negative Reviews:
- Quality of care was reported to significantly decline when residents required more assistance, with complaints about the weekend staff being particularly negative.
- Concerns were raised about budget allocation, unnecessary spending, and the treatment of employees, especially during the COVID-19 pandemic.
- Several instances of inappropriate behavior and lack of compassion from the staff were reported, including a disrespectful incident following a resident's death.
- Complaints about unkind LNAs, poor housekeeping, and general disinterest from the staff, with the last stay described as the worst experience.
- One review highlighted serious issues with employee treatment, including discrimination and poor handling of staff with disabilities.
- A warning was issued about an employee accused of abusive behavior, urging caution for the safety of residents and visitors.
Mixed Reviews:
- While some reviews praise the facility and staff for their care and dedication, others highlight significant concerns about staff behavior, management practices, and overall quality of care.
Reviews
There are currently no reviews that were left on My Caring Plan
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Hanover Hill Health Care Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 24, 1970
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 124
Total current residents: 107
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-09-08 | 2021-11-16 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2020-01-29 | 2020-03-30 | B | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2020-01-29 | 2020-03-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
What is in the Neighborhood
- The closest city is Manchester which is 1.1 miles away and has a population of 110,229 (small city).
- The average income is $76,316, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 52.0
- Day Breakdown: The area gets 110 days of rain, 33 days of snow and 220 days of sun
- Precipitation: 1.1 inches a year
- The median age is 37.3 years old, high compared to other cities.
- 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 13.16% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 9% Hispanic or Latino, and 80% White.
- The crime rate is 7.42 per 100 people which is very high compared to other cities.
- Violent Crime: 2.19 incidents per 100 people
- Property Crime: 3.7 incidents per 100 people
- Drug-Related Crime: 0.66 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Hannaford
0.4 miles awayDebbie Bourassa
0.5 miles awayPricerite
0.9 miles awayMr. Market
0.9 miles awaySpice Center
1.0 miles awayNone Found
Bus Stations
Hanover / Tarrytown FS (WB)
0.0 miles awayHanover / Grant (EB)
0.1 miles awayHanover / Mammoth (EB)
0.1 miles awayHanover / Gertrude (WB)
0.1 miles awayHanover / Hilton (WB)
0.2 miles awayBanks
Citizens Bank
0.3 miles awaySt. Mary's Bank
0.3 miles awayNortheast Credit Union
0.9 miles awayMembers First Credit Union
1.4 miles awayBank of America
1.5 miles awayHospitals
Elliot Hospital
0.3 miles awayVA Medical Center
1.4 miles awayThe Elliot at River's Edge
1.9 miles awayCatholic Medical Center
1.9 miles awayParkland Medical Center
9.7 miles awayPharmacies
CVS Pharmacy
0.5 miles awayRite Aid
0.5 miles awayWalgreens
0.9 miles awayKen's Pharmacy
1.8 miles awayElliot Pharmacy at River's Edge
2.0 miles awayDentists
Dr. Dental
0.4 miles awayFamily Dentistry
0.7 miles awayThomas Montemurno
1.6 miles awaySmall Smiles
1.7 miles awayChestnut Family Dental
1.8 miles awayParks
Steven's Park
0.2 miles awayDerryfield Park
0.5 miles awayStevens Pond Park
0.5 miles awayHarriman Park
0.6 miles awayProut Park
0.7 miles awayPlaces of Worship
The Church On The Plains
19.7 miles awayShopping
Mall of New Hampshire
2.2 miles awayBedford Mall
3.0 miles awayMerrimack Premium Outlets
11.8 miles awayAltitude Trampoline Park Concord
16.2 miles awaySteeplegate Mall
16.2 miles awayCulture
The Palace Theatre
1.4 miles awayRoger Williams Studios
1.4 miles awayStudio 550 Art Center
1.5 miles awayStockbridge Theater
8.6 miles awayAdams Memorial Opera House
9.3 miles awayRestaurants
Pizza Market
0.4 miles awayAloha Restaurant
0.4 miles awayChelby's
0.5 miles awayPindos
0.6 miles awayTaqueria La Guadalupana
0.6 miles awayGet exact pricing & check availability
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Disclaimer
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