Haines Manor Assisted Living Facility

Positive Feedback Highlights:

• Many reviewers praise the facility for its wonderful staff and the personal attention and care provided.
• The facility is described as a "home away from home," with a caring and professional atmosphere.
• Residents are reported to have improved socially and emotionally since moving in, engaging in activities and making friends.
• The facility is clean, well-maintained, and offers a variety of meals and activities.
• Staff members, including named individuals, are frequently mentioned for their helpfulness, kindness, and professionalism.
• The facility has received commendation for being deficiency-free in surveys.

Negative Feedback:

• One review criticizes the facility for inadequate nursing and medical care, suggesting it led to the deterioration of a resident's health.

General Observations:

• The facility is recommended by many for its welcoming environment and the sense of security it provides to both residents and their families.
• Staff members are noted for going above and beyond in their duties, contributing to a positive and upbeat environment.
• One staff member is specifically highlighted across several reviews for her professionalism and helpfulness.
• The facility is appreciated for its cleanliness, attractive decoration, and the variety of organized activities and trips.

Conclusion:

Overall, the facility receives high praise for its staff, cleanliness, and the care provided to residents. While there is a concern regarding medical care, the majority of feedback is overwhelmingly positive, with many recommending the facility for loved ones.