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Grays Harbor Health & Rehabilitation Center
920 Anderson Drive, Aberdeen, WA 98520
Based on 22 reviews
Services and Housing OptionsMemory Care, Nursing Home, Hospice, Respite, Respite, Skilled Nursing, Rehabilitation
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Grays Harbor Health & Rehabilitation Center DescriptionGRAYS HARBOR HEALTH AND REHABILITATION CENTER is the perfect place to continue your rehabilitation therapy after being discharged from Grays Harbor Community Hospital. Our team of highly skilled and caring professionals provides 24-hour nursing care designed to meet the needs of each individual. We're experts in helping people transition from an acute medical facility to home, and we understand the unique needs of each individual. Your journey to wellness begins here at Grays Harbor Health and Rehabilitation Center. We are dedicated to helping you every step of the way.
Parent OrganizationGrays Harbor Health & Rehabilitation Center is a member of a larger group of communities called Avalon Health Care
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ServicesGrays Harbor Health & Rehabilitation Center offers 24-hour nursing care with certified nursing assistants, physical, occupational and speech therapy, a memory care unit, wound care treatment and respite services to ensure the best quality of life. Additionally they offer restorative therapy, specialized activities programs and transportation services. Family support is available for both residents and their family members.
wound care treatment
24-hour nursing care
physical, occupational & speech therapy
skilled nursing care
family support services
Employee Reviews for Avalon Health Care in Aberdeen, Washington
2.09 out of 5 stars. Based on 11 reviewsOverall, employees who have worked for Avalon Health Care in the Aberdeen, WA area have mixed reviews. Many employees praised the sign-on bonus and the friendly staff and residents. However, they noted that there was no employee appreciation program, limited resources, and staffing issues. They also noted that the corporate office had little appreciation for staff and there were daily mistakes in scheduling that resulted in employee reprimand. Employees suggested that management should listen to their staff, hire separate staff and central supply coordinators, and show genuine appreciation with a higher level of accountability from corporate to staff. They also suggested that management should focus more on residents and the level of care and less on profit margins. Additionally, employees noted that healthcare workers are not recognized or compensated enough and there is not much room for growth. Finally, employees mentioned that there is a high turnover rate due to the lack of incentives.
Employee Reviews for Avalon Health Care
2.98 out of 5 stars. Based on 751 reviewsOverall, employees have mixed reviews about working for Avalon Health Care. Many employees appreciate the pay and benefits, as well as the opportunity to build connections with the hiring managers and the chance to work remotely. However, employees have noted that there is a lack of communication between staff and management, a lack of appreciation for staff, and a lack of training. Employees have also noted that there is a lack of diversity, a lack of understanding of things out of their control, a high patient to nurse ratio, and an excessive workload. Advice to management includes better communication, better pay and benefits, better appreciation for staff, and understanding the challenges of the job.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 5 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/01/67 and is run by a for profit organization. It is a large-sized nursing community with 105 nursing beds. Currently, there are 64 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 2 fines by The Centers for Medicare & Medicaid Services for a total of $80,632.50. The facility has also had 2 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 7 facility incidents reported in the last 3 years that resulted in a citation.
Overall RatingsThe Grays Harbor Health & Rehabilitation Center is a highly regarded nursing home that boasts a 4-star overall rating, placing it in the top 30% of facilities in terms of overall rating, thus significantly higher than the state's average. Additionally, it is noted for its superior health inspection rating, positioning it in the top half of facilities statewide. This rating is marginally higher than the state average. Furthermore, Grays Harbor Health & Rehabilitation Center takes pride in its 5-star quality rating - the highest possible score. Given this superior rating, it sits comfortably in the top 20% of facilities in terms of quality, once again surpassing the state average.
Staff RatingsGrays Harbor Health & Rehabilitation Center is a nursing home that greatly prioritizes staffing to ensure quality patient care. It ranks in the top 20% of facilities regarding nursing aid staffing hours per resident per day, boasting an impressive daily average of 2.64 hours per resident, surpassing the state's standard of 2.53 hours. The center maintains its commendable ranking by also being in the top 40% of facilities concerning LPN staffing hours per resident per day, delivering an average of 1.02 hours daily, higher than the state's average of 0.82 hours. However, the facility falls belower average in RN staffing hours, being in the bottom half of facilities with a 0.51 hour daily average that doesn't meet the state's 0.89 hour-average. Still, they are in the top 40% of facilities in terms of licensed staffing hours with an average of 1.53 hours, although it's less than the state's average of 1.71 hours. Lastly, with physical therapist staffing hours per resident at 0.02, the center is in the bottom 30% facilities, as the state's average sits higher at 0.09 hours.
Covid DataThe Grays Harbor Health & Rehabilitation Center, a nursing home, performs commendably in maintaining high vaccination rates. In terms of residents being up-to-date with the latest vaccinations, the nursing home soars into the top 40% of facilities, boasting a high rate of 72.9%, significantly above the state's average vaccination rate of 61.0%. However, the facility's staff vaccination rate is a bit below the state's average. Despite being in the top 40% of facilities for staff vaccination, the nursing home's staff vaccination rate is 23.6%, slightly behind the state's average of 28.6%. Nonetheless, the center underlines its commitment to ensuring the well-being of its staff and residents through regular vaccinations.
Quality MeasuresThe Grays Harbor Health & Rehabilitation Center holds a 5-star quality measure rating, a prestigious rank only awarded to the top-tier of facilities. It's proudly amongst the top 20% of nursing homes in terms of the percentage of residents who lose too much weight, recording a percentage rate of 2.01, which is significantly lower than the state's average of 6.12. However, when it comes to the percentage of residents who received an antipsychotic medication, the nursing home's score of 13.95 is slightly higher than the state's score of 13.94, placing it in the bottom half of facilities. Additionally, the center falls in the lower 10% of facilities in regards to the increase in residents needing help with daily activities, with a rate of 29.45%, noticeably higher than the state's 14.91%. It also sits in the bottom 30% of nursing homes with respect to residents with a catheter inserted and left in the bladder, having a rate of 2.2% which is more than the state average of 1.97%. Despite some low rankings in specific areas, Grays Harbor Health & Rehabilitation Center maintains impressive results in keeping residents from losing excessive weight.
Emergency and Hospitalization Quality MeasuresThe Grays Harbor Health & Rehabilitation Center has attained significant rankings in multiple areas indicating the quality of care provided at the facility. It stands in the top 10% of facilities when it comes to hospitalizations per 1000 days, registering only 0.36 hospitalizations, which is significantly lower than the state average of 1.1. The home is also in the top 30% of facilities for outpatient emergency department visits per 1000 days, with a rate of 0.64, less than the state rate of 0.9. Additionally, the center is in the top 40% of facilities with regard to the percentage of short-stay residents who had outpatient emergency department visits. It records only 10.01% in comparison to the state's 12.09%. Remarkably, the nursing home also falls into the top 10% of facilities in terms of the percentage of short-stay residents who were rehospitalized after a nursing home admission. It boasts a low rate of 3.78%, significantly less than the state's average of 16.8%.
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General Staff Rating
Care Staff Rating
Activities and Services Rating
Just don't expect their gay employees to respect your sexuality. Because the entire legal system allows them to sexually assault the patients. They just say you asked for it even if you never met them before.Then the people that should've protected you will turn every level of the u.s. government against you. The law is dead here.
Our Mother had a massive stroke in March and she was at Community for 7 days and then transferred to GHH&RC for her final days. From the minute Mom got there we were greeted by Bonnie, Admin Coordinator, and nurses who were fabulous. They showed compassion and respect to us all and made us enjoy our last days with her.We had nurses who educated us on Moms condition and helped us through it all. Mitzi was one nurse who was outstanding and we are grateful to have had this facility available. My sisters and I can not say enough good things about GHH&RC. Thank you
welcome to the stone age. called today no one answered the phone. tried again half hour later still no answer. punched in number to 3 nurses stations got no answer but got a recording to leave a message. another half hour later finally someone answered the phone. after about 10 minutes they transferred me to the correct location. found out that there are no phones except one that patients can use. they had no idea when I could get to my party. how stupid. way to make communication extremely difficult.
I am so glad I choose this building, not many options in Aberdeen. The management and staff are very caring and friendly and you feel the compassion. No, it's not the prettiest or newest, but they did exactly what they needed to do, provided the rehab and caring nature my loved one needed. Thank you.
This place is so outdated! It smells, the rooms are not cleaned on the daily. Our mother was there and the room was not cleaned for 3 days. The bathroom stunk. The toilet had feces in it from the person next door. It took 3 days for them to clean it! There is no AC in the rooms. If you say something they will tell you your family can bring you a fan. They have maybe 3 fans for the whole unit. The bedding isn’t changed if it is soiled. The CNAs do their best but talk about how terrible it is to work there. Management doesn’t know what they’re doing. You talk to the nurse and then the floor manager or the administrator and they all say something different. Nothing is consistent. Take your family member to a different nursing home. Don’t make the mistake we made. This place needs shut down.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-03-22||2023-04-26||F||Emergency Preparedness Deficiencies||Create arrangements with other facilities to receive patients.|
|2023-03-22||2023-04-26||F||Emergency Preparedness Deficiencies||Conduct testing and exercise requirements.|
|2023-03-22||2023-04-26||F||Smoke Deficiencies||Provide properly protected cooking facilities.|
|2023-03-22||2023-04-26||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2023-03-22||2023-04-26||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2023-03-22||2023-04-26||E||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2023-03-22||2023-04-26||F||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2023-03-22||2023-04-26||E||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2023-03-22||2023-04-26||F||Services Deficiencies||Have elevators that firefighters can control in the event of a fire.|
|2023-03-22||2023-04-26||F||Miscellaneous Deficiencies||Have simulated fire drills held at unexpected times.|
|2023-03-22||2023-04-26||F||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2023-03-22||2023-04-26||F||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure that testing and maintenance of electrical equipment is performed.|
|2021-11-10||2022-01-13||F||Emergency Preparedness Deficiencies||Develop Emergency Preparedness policies and procedures.|
|2021-11-10||2022-01-13||F||Emergency Preparedness Deficiencies||Establish methods for sharing information.|
|2021-11-10||2022-01-13||F||Emergency Preparedness Deficiencies||Provide family notifications of emergency plan.|
|2021-11-10||2022-01-13||F||Emergency Preparedness Deficiencies||Conduct testing and exercise requirements.|
|2021-11-10||2022-01-13||D||Construction Deficiencies||Meet other general requirements.|
|2021-11-10||2022-01-13||D||Egress Deficiencies||Install emergency lighting that can last at least 1 1/2 hours.|
|2021-11-10||2022-01-13||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2021-11-10||2022-01-13||D||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2021-11-10||2022-01-13||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2021-11-10||2022-01-13||F||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2021-11-10||2022-01-13||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2021-11-10||2022-01-13||D||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2021-11-10||2022-01-13||D||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2021-11-10||2022-01-13||D||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2021-11-10||2022-01-13||E||Services Deficiencies||Have an externally vented heating system.|
|2021-11-10||2022-01-13||D||Services Deficiencies||Enure that solid fuel-burning fireplaces are not in patient sleeping areas.|
|2021-11-10||2022-01-13||F||Miscellaneous Deficiencies||Have restrictions on the use of flammable curtains.|
|2021-11-10||2022-01-13||D||Miscellaneous Deficiencies||Have restrictions on the use of highly flammable decorations.|
|2021-11-10||2022-01-13||F||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2021-11-10||2022-01-13||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure that testing and maintenance of electrical equipment is performed.|
|2021-11-10||2022-01-13||E||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2019-07-11||2019-08-08||E||Construction Deficiencies||Meet other general requirements.|
|2019-07-11||2019-08-08||F||Construction Deficiencies||Use approved construction type or materials.|
|2019-07-11||2019-08-13||D||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2019-07-11||2019-08-13||E||Egress Deficiencies||Have stairways and smokeproof enclosures used as exits that meet safety requirements.|
|2019-07-11||2019-08-13||F||Egress Deficiencies||Install emergency lighting that can last at least 1 1/2 hours.|
|2019-07-11||2019-08-13||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2019-07-11||2019-08-13||F||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2019-07-11||2019-08-13||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2019-07-11||2019-08-13||F||Smoke Deficiencies||Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.|
|2019-07-11||2019-08-13||D||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2019-07-11||2019-08-13||E||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2019-07-11||2019-08-13||E||Miscellaneous Deficiencies||Have simulated fire drills held at unexpected times.|
|2019-07-11||2019-08-13||D||Miscellaneous Deficiencies||Have restrictions on the use of highly flammable decorations.|
|2019-07-11||2019-08-13||F||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.|
|2019-07-11||2019-08-13||E||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2019-07-11||2019-08-13||E||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2019-07-11||2019-08-13||E||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure that testing and maintenance of electrical equipment is performed.|
|2019-07-11||2019-08-13||F||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2019-07-11||2019-08-13||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure precautions for handling oxygen cylinders and equipment are correctly followed.|
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