Granite Mesa Health Center

Reviews of Granite Mesa have shown a wide range of experiences. Some visitors and family members have expressed significant concerns, including issues with visitation restrictions, poor food quality, delayed or neglected medical and personal care, and unprofessional staff behavior. There have been reports of residents not receiving timely medication, inadequate therapy sessions, and overall neglect leading to distressing experiences for both the residents and their families.

Conversely, there are numerous positive reviews highlighting the caring and dedicated staff, particularly the therapy team, which has been described as excellent and second to none. The facility itself has been praised for its cleanliness and beautiful environment. Some reviews specifically commend the social services director for being invested and responsive, and the administrative staff for their wonderful support. Employees of Granite Mesa have also shared their pride in working there, emphasizing the attentive and loving care provided to residents.

However, it's important to note that some reviews have raised concerns about the authenticity of the positive feedback, suggesting that many high ratings come from employees rather than residents or their families. Additionally, there have been mentions of operational issues such as non-working call lights, Covid outbreaks, broken equipment, and reliance on staffing agencies which could contribute to confusion and inconsistency in care.

Overall, the reviews of Granite Mesa present a mixed picture, with some families experiencing excellent care and others facing significant challenges. Prospective residents and their families may want to consider these varied experiences and conduct thorough research or visits to make an informed decision.