Celestecare Of Horseshoe Bay

Reviews of senior living facilities in the Horseshoe Bay/Marble Falls area provide a mixed bag of experiences, ranging from highly commendable staff and care to concerns about facility maintenance and staff conduct. Positive feedback highlights the professional, compassionate approach of staff, particularly in Memory Care, and the variety of activities available for residents. The unique country setting of one facility is praised for its serene environment and the opportunity for residents to engage with nature.

However, some reviews express concerns about the cleanliness of the facilities, the need for more caregivers to ensure timely and quality service, and the small size of rooms and narrow hallways. The importance of a welcoming and well-maintained entrance and outdoor areas is also noted. Despite these concerns, many families report a very positive experience, noting the homey feel of the communities, the quality of meals, and the responsiveness of management and staff.

On the other hand, there are serious allegations regarding one facility, including the administration of medication against physician's orders, suspected physical abuse, and neglect in facility maintenance. These concerns are juxtaposed with stories of satisfaction with the level of care, cleanliness, and the warm, hospitable environment provided by other facilities.

Several reviews suggest that while the care provided is generally good, there is a recurring theme of facilities being understaffed. This has led to calls for more caregivers to ensure residents receive the best possible care and engagement in activities. Despite these challenges, many reviewers would recommend their chosen facility to others, citing the caring nature of the staff and the quality of the living environment.

Overall, while there are areas for improvement, particularly in terms of staffing levels and facility maintenance, many families have found a caring and supportive environment for their loved ones in the Horseshoe Bay/Marble Falls senior living communities.