Grand River Health And Rehab Center

Valerie Gehalo

2021-12-01

I have been a nurse for 40 years and I have researched where I wanted my mom to go for rehab. I chose Grand River Rehab for the great physical/ occupational therapy, location, low Covid numbers, visitation hours, cleanliness(exceptional) and wonderful social workers and administrative staff. Nurses and assistants although very busy are very attentive to our needs. I can not say enough about Grand River. All families were notified immediately when a staff member or resident had positive COVID testing. The numbers were very low and those patients were in their own area. All proper precautions were in place. We felt protected. We have had our mom at other facilities but what makes this place stand out is the overall communication from staff, the food my mom loves, the PT/ OT, the friendliness of everyone who works here, even the housekeeper assisted her. Better yet, my mom loves it. If mom’s happy, my siblings and me are happy too. My family and myself liked this place so much we had my 88 year old father come here too. His room was next to my mom which made visitation great. The place is 3 yrs old and beautiful and it does not feel like a typical nursing rehab.Valerie Gehalo BSN, RN-BC

Janet Popieski

2021-11-01

On the 4th Tuesday of each month, Jeanne shows up at the Perry Senior Center to call Bingo for the members. The ladies enjoy this time very much. Jeanne also brings prizes for the bingo winners. The ladies look forward to her visits, and a lot of laughing can be heard on those afternoons.

Mine Alone

2021-10-01

After the sudden death of my brother’s wife, I was forced into immediately handling all of his affairs. He was residing in a nursing home in Portage County (about and hour’s drive from my home) so I wanted to move him to Lake County, closer to me. Next came the hectic decision on where to relocate him to. I read the reviews and visited all the places near me. I decided on Grand River. That was one of the best choices I had ever made in my life. My first introduction was with Jeannie in Admissions. She was the person I needed to convince me to settle down and put my trust in her to get things initiated. She handled all the initial paperwork and logistics to get my brother from Portage County to her facility up in Lake County. Once she started on getting him here, it only took days, not weeks. She arranged for me to ride down on their transport vehicle with a fantastic driver Rhonda. She was friendly to both me and my brother. She always made sure that he was safe and comfortable. She talked to him occasionally to check in on him and to make him feel more relaxed. Once there the staff was waiting to take him to his room and settle him in. All that was done with very little effort on my part. Once there, there was still the worry about back accounts, Medicaid finances, Social Security changes and much more that I did not even know existed. That was when Jodi, the financial manger came to my rescue. Lugging in a box of papers that I had no idea what goes where, she took the box, went through all the papers, made copies of what she needed and by the time I walked out of her office all of it was taken care of. They all made a very emotional and whirlwind situation bearable, doable, and workable. I thank all of them sincerely.

Kelly Lachner

2021-10-01

My dad was at Grand River Health and Rehab for rehab following a hip replacement surgery. He left there with two bed sores, a wound infection so bad that it is requiring IV antibiotics for 6 weeks, and his new hip was dislocated. He went from there directly to the emergency room. I would not recommend this terrible place.

Darrell P

2021-01-01

We placed our mother in there on Friday and haven’t been able to talk to her via the phone since then. The reason we get is that she is not in her room to answer the phone but they never offered to bring her to the phone or no video call, I thought the government gave out grants for tablets so people in nursing homes could actually have communication with their loved ones? We have called and called and called and called but they don’t seem too concerned that we don’t get to talk to her. Even tried calling the administrator Rick but no call back so you make up your own mind if you want to use this place, my recommendation would be NO

Ann Wickert

2021-01-01

My dad has been in Grand River for a few weeks now. He has Parkinson's and has been receiving therapy to get stronger so he can get back home. The staff is very patient with him and encouraging all the time, especially on days when the Parkinson's beast is in more control. Therapy is very good and they all work very hard to help him get stronger. It is also not uncommon to have a person from the administration offices stop in to see if there is anything they can they do when a call light is on and they are passing by. Dad has been in other facilities over the last few months and this is by far one of the best in the area. I will continue to recommend Grand River to anyone who asks.

DAVID Vondle

2021-01-01

My Mom has been there for four months, first in rehab, now in long-term care. The staff is terrific from top to bottom - all carefully-selected, well-trained, and fully empowered to do their jobs. Professional and caring at the same time. Communication with family is open and honest. The facility is great but it is the people who work there make it the wonderful place it is.

Charles Stewart

2020-01-01

The ladies in therapy were awesome. I had mostly great nurses. Long boring hours in my room but I'm young and was very active before me visit. Overall a great facility.

Mike Ivaskovic

2020-01-01

I love working there I am enjoying my day when I work in activity as a activity Ade everyone enjoys it and like what I do

Robert Jones

2020-01-01

The staff is very professional and cooperative. The quarterly reviews with the staff gives us the opportunity to address any special needs or issues that need to be addressed. The facility is kept clean and orderly. The daily activities and various field trips keep my sister busy. Also, she enjoys the interaction of the staff and the other patients.

Donna Cook

2020-01-01

My mother has been a resident for over 1 year. We have had a good experience here. The staff is kind, friendly and caring. The aides specifically are amazing people. Nurses are very good at administering medications. I highly appreciate this as she is on heavy pain meds and we have had bad experience at another place running out of pain meds, etc. The activities department plans many events, even some external excursions to restaurants, etc. No place is perfect, but when I have had an issue the office staff was open to feedback and took action to remedy a situation. I highly recommend placing your loved one here.

Kathy Weimer

2020-01-01

Keep in mind as you read these reviews that many of the more recent and positive comments are from their own staff. Look back a year.

keith and betty norris

2020-01-01

I have had the pleasure of working there since it has opened. The staff in every department care about the residents and each other like family. Please come experience this yourself and see how nice it is. Any building can be pretty or not, it’s what’s the care and compassion is about that matters.

Michelle Kapes

2020-01-01

I can't say enough about the caring staff of Grand River, especially the physical and occupational therapy staffs. Both my Mom and Dad were residents there and I had such peace of mind knowing they were being well cared for. My Dad especially loved being there with all the kind nursing staff. A true gem for rehab!

William Loeser

2020-01-01

When my mother in law was in Grand River, she received excellent care! Everyone loved her! They were so caring and helpful. They really prepared her well for her return home. We can’t thank them enough!

barb l

2020-01-01

My father was in this facility and we had a great experience. The staff was so caring and patient with him. Can't say enough great things about the therapy staff. Every staff member who took care of my dad was professional and helpful. I highly recommend Grand River for rehab.

Jess Fritzsche

2020-01-01

Home like atmosphere. Wonderful staff.

Nick Fox

2020-01-01

I have been working here since this facility opened. I can honestly say I would not hesitate to bring my family here. Therapy staff is amazing, loving, and determined to return your loved ones home safely. Great team approach is demonstrated across disciplines with great outcomes achieved on a daily, weekly, and monthly basis!

Stephanie Wilson

2020-01-01

This place is unbelievable!!!!! My father has end stage kidney disease and end stage liver failure. They did nothing for him!!! The nurses are lazy. They do not respond when patient calls. Patient has to wait until they happen to come in to ask for a drink of water. Then they don't bring it .Dad has to call us to call the facility to get water. Ridiculous. People who answer phones are rude. They get very put off when they have to let u in after hours . Slow lazy uncaring. Wouldn't send my worst enemy there. They were so rude and wouldn't help us we will NOT be sending him back there!! Stay away!!!