Grand Boulevard Health And Rehabilitation Center

The reviews for the rehab center are mixed, with several negative experiences highlighted:

• Several reviewers describe the facility and its services as poor, with one noting terrible customer service and inadequate assistance for the elderly.
• Complaints include a lack of decor in rooms, locked doors early in the evening, and small spaces for physical therapy and dining.
• Concerns were raised about the treatment of patients with dementia, with one reviewer stating that such patients are quickly moved to the nursing home side, incurring extra charges.
• Issues with bug infestations in rooms and a lack of communication from the administration were also mentioned.
• One reviewer, a primary care physician, expressed frustration over the lack of cooperation from the nursing director regarding access to a patient's records after an unexpected death.
• Another review criticized the work environment, mentioning favoritism, overworked staff, and neglect of patients.

However, there are also positive comments:

• Some staff members praise the facility, mentioning a welcoming atmosphere, good pay, and a sense of family among employees and residents.
• Long-term employees express pride in their work, highlighting the care and respect given to residents.
• Several reviewers commend the staff for their caring and professional treatment of patients, particularly in the rehab facility.
• Positive experiences from family members of residents, noting friendly staff and effective rehabilitation services.

Overall, while there are heartfelt endorsements of the staff and care provided, significant concerns about the facility's management, environment, and treatment of patients and staff are evident.