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Grace Healthcare Of Abingdon
600 Walden Road, Abingdon, VA 24210
Based on 20 reviews
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Grace Healthcare Of Abingdon Description
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Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 3 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 2-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 07/01/99 and is run by a for profit organization. It is a large-sized nursing community with 119 nursing beds. Currently, there are 75 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has not been given a health inspection within the last 2 years. This facility has had a change of ownership within the last 12 months. This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $650.00.Overall Ratings
If you are considering The Choice Healthcare At Abingdon for your nursing home, you should know that it has a 1-star overall rating, the lowest possible. It is also in the bottom 20% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. Additionally, this nursing home has a 2-star health inspection rating, the second lowest possible. It is also in the bottom 40% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average. Finally, The Choice Healthcare At Abingdon is in the bottom 30% of facilities in terms of quality rating; again, slightly lower than the state average.Staff Ratings
The Choice Healthcare At Abingdon nursing home has a 1-star staff rating the lowest possible. The nursing home is in the bottom 10% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is lower than the state average. The nursing home is in the top 40% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 30% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 30% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly lower than the state average.Covid Data
The nursing home called Choice Healthcare At Abingdon is one of the lower quality ones in terms of how well its residents are vaccinated. Out of all the facilities, it falls into the bottom 20%. Its resident vaccination rate is 77.9%, which lags behind the state average of 88.9%. Not only that, but the staff vaccination rate is also low, coming in at 80.7% compared to 94.9% for the state as a whole. As for covid boosters, once again Choice Healthcare At Abingdon falls short, with a rate of 76.7% versus 84.9% statewide. In summary, this nursing home has some work to do in order to bring its numbers up and protect both its residents and employees better from disease threats.Quality Measures
The Choice Healthcare At Abingdon is not meeting the needs of its residents in several key areas. The nursing home is in the bottom 10% of facilities in terms of residents who lose too much weight. The residents who lose too much weight is way higher than the state average. In addition, the nursing home is in the bottom half of facilities in terms of residents given Pneumococcal vaccine. The residents given Pneumococcal vaccine is way lower than the state average. The nursing home is also in the bottom half of facilities in terms of residents that have one or more falls with a major injury. The residents that have one or more falls with a major injury is slightly lower than the state average. While the nursing home is in the top 40% of facilities in terms of residents given Flu vaccine, the residents given Flu vaccine is only slightly higher than the state average.Emergency and Hospitalization Quality Measures
Choice Healthcare at Abingdon is a nursing home that ranks in the top half of facilities in terms of hospitalizations per 1000 days. This metric is slightly lower than the state average. The nursing home also ranks in the bottom half of facilities in terms of outpatient emergency department visits per 1000 days. However, this number is also slightly lower than the state average. where Choice Healthcare falls short is in regard to short-stay residents who had outpatient emergency department visits. In this metric, they rank in the bottom 20% of all facilities and their number is way higher than the state average. On a more positive note, Choice Healthcare ranks in the top half of facilities when it comes to short stay residents who were rehospitalized after a nursing home admission. This number, while higher than the state average, bodes well for those staying at Choice Healthcare.By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
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My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
I cannot give no stars, so I gave one. They let my dad fall and break one of the vertebrae in his spine. DO not let anyone you love go here. They almost got shut down last year for violations- AND THEY SHOULD HAVE BEEN! It reeks of urine; the nurses are cold and unhelpful. The PA pretended she was not the PA when I asked to speak to her. All-in-all a horrible place!
While visiting facilities in Bristol and Abingdon for my Grandmother to be placed in, we had the misfortune of viewing this facility. Although the smell of the facility let us know this place wouldn't be an option, we decided to continue with the tour. The lady that showed us around was very rude and said that my Grandmother's insurance wouldn't pay for her stay and we would have to pay for her stay ourselves. We told her that every other facility told us her stay would be paid 100% and they were more than happy to have her. The lady advised they must not understand how insurance works. Another lady then took over that was much more pleasant and explained there was just a misunderstanding about the insurance covering the stay and they would welcome the chance to have her as a resident. From the urine and overly bleached smell of the facility, I don't see how the residents can breathe. There was no way we would place anyone we cared for at this place nor would we suggest anyone waste their time on a visit. If the staff is rude to a family considering placing their loved one there, we couldn't imagine how they would treat the residents.
A close friend was admitted here after a long hospital stay. My wife has her medical power of attorney. Admissions director was snip and curt. Not at all pleasant to deal with. Lots of promises for special services made but very very poor delivery. Even getting money back out of the patient's own account (to buy personal items) is a hassle. It has been 6 weeks, so far, to get the most recent reimbursement and we still don't have it! "Sorry, we still have no petty cash!" What? For 6 weeks!? On the plus side, the building looks and smells clean. When important questions as to coverage of care by Medicare, medicade, SSI, etc arose the only one who seemed interested in helping get answers was the Social Worker. When she brought in the Admissions Director we got the same disinterested responses as we got during the admissions process. This woman is obviously solely interested in getting people admitted (and only on HER schedule) and is lousy at providing good customer service. Our friend has repeatedly been ignored while in "physical therapy". She is wheeled into the room, then left to sit for a couple hours. The Social Worker said the PT manager claims she "sleeps during PT." Turns out that's true...she falls asleep while being left sitting and ignored. We could NOT recommend this facility for a loved one. It seems that once they get a customer in the door, their motto, "Serving you from the heart" ends.
My mother did not live 2 weeks after we let her go to this place,they did not protect her and did not put her safety first.Big mistake to let your loves ones go here,don’t be without your love one like we are.My mom would be here today but these people did not care
It's a great place to work. I really enjoy working here.
Wonderful place to work. Nursing Management by far the best I've ever worked for in my 20 years of nursing career.
Great place to work! Very hardworking staff that truly care about their residents!
Wonderful staff!
the administration and management is awful and misleading don't risk your loved one here
This place does not deserve anything but a negative rating. My mother went in with a leg fracture; she left with decubitus, aspiration pneumonia, and a UTI. They never did the rehab that was ordered. A male aid on the night shift refused to give her water. That same aid jerked a remote out of her hand and caused a cut. She was kept in the bed instead of her getting the rehab she needed. We were told that her orthopedic doctor had ordered bed rest, when in fact he did not. Her 100 days were up so she was sent to my sister's house in an ambulance with a fever and a bottle of antibiotics. My sister had to call another ambulance to take her to the hospital. It was found she had bruises from her mid back to her lower back. Large bruises. Someone will answer for this. I wonder how they can sleep with how they treat their patience. Update: We just found out Mom has tested positive for MRSA.
My mother spent 6 months at this facility. When she went there she could walk after her discharge she could no longer walk. Also was told that she had to have her foods pureed because she wasn't chewing her food. When she came to live with my husband and me she was chewing just fine. All I ever heard from them were lies and all they are interested in is the money. Thank God she is no longer in that facility.
Great administrative staff and compassionate caregivers.
Grace isn't a place to seek employment. The work environment is very hostile if your not in with the DON and administrator. If you try to do your job right and not cover up for all the malpractice, and neglect, they (corporate) give you an option "resign or be terminated". Then they try to take your personal equipment, the tools you paid for to do your job, and destroy personal belonging without cause. One corporate member, Lamon, has a bigoted attitude toward you. The DON and administrator cover up mistreatment of patients.
they have a FEW good workers here but for the most part, they are very understaffed and do not care about their patients. The alleged patient advocate does not work for you! they work for the facility and do not advocate for the patient at all! This should be the absolute LAST place you select for your loved ones!Their motto... do not believe it. They do not work from their hearts they work from their pockets. You can be assured the person that is playing cards and smiling on the home page is from another nursing home! that does not happen here!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-04-30 | 2018-07-30 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-04-30 | 2018-06-21 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-04-30 | 2018-06-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-04-30 | 2018-06-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2016-11-28 | 2017-01-26 | E | Construction Deficiencies | Meet other general requirements. |
| 2016-11-28 | 2017-01-26 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2016-11-28 | 2017-01-26 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2016-11-28 | 2017-01-26 | F | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2016-11-28 | 2017-01-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-05-02 | E | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-05-02 | D | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-05-02 | E | E | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-05-02 | D | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-05-02 | D | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2019-05-02 | D | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-05-02 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-05-02 | D | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-05-02 | D | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-05-02 | F | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2019-05-02 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-02-08 | D | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-02-08 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-02-08 | D | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2018-02-08 | E | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-02-08 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-02-08 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-02-08 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-02-08 | D | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2018-02-08 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-02-08 | D | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-02-08 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-02-08 | E | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-02-08 | D | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2018-02-08 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-17 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-09-17 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-17 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2016-11-10 | D | D | Resident Rights Deficiencies | Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. |
| 2016-11-10 | D | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2016-11-10 | D | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2016-11-10 | C | C | Resident Rights Deficiencies | Allow residents to easily view the results of the nursing home's most recent inspection. |
| 2016-11-10 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. |
| 2016-11-10 | D | D | Resident Rights Deficiencies | Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. |
| 2016-11-10 | E | E | Environmental Deficiencies | Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. |
| 2016-11-10 | D | D | Environmental Deficiencies | Provide housekeeping and maintenance services. |
| 2016-11-10 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment by a qualified health professional. |
| 2016-11-10 | D | D | Resident Assessment and Care Planning Deficiencies | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2016-11-10 | D | D | Resident Assessment and Care Planning Deficiencies | Allow residents the right to participate in the planning or revision of care and treatment. |
| 2016-11-10 | E | E | Quality of Life and Care Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2016-11-10 | G | G | Quality of Life and Care Deficiencies | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| 2016-11-10 | D | D | Quality of Life and Care Deficiencies | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
| 2016-11-10 | D | D | Quality of Life and Care Deficiencies | Ensure residents maintain acceptable nutritional status. |
| 2016-11-10 | D | D | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| 2016-11-10 | D | D | Environmental Deficiencies | Have a program that investigates, controls and keeps infection from spreading. |
| 2016-11-10 | D | D | Administration Deficiencies | Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. |
| 2016-11-10 | D | D | Administration Deficiencies | Keep accurate, complete and organized clinical records on each resident that meet professional standards. |
| 2016-11-10 | E | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. |
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