📞 Call for pricing and availability: (800) 780-8101
Good Samaritan Ambassador
8100 Medicine Lake Road, New Hope, MN 55427
For Pricing & Availability
(800) 780-8101To Reach a Resident
(763) 544-4171Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Sept. 27, 2023. Here's what we learned:
Staff-to-Resident Ratios
The assisted living facility currently houses 27 residents. Staffing typically includes two aides during the day, with one aide overnight. There is also an LPN (Licensed Practical Nurse) on site for a few days a week and an RN (Registered Nurse) available at least one day a week for regulatory assessments and orders.
Safety Features
For resident safety, the facility is equipped with pendants that serve as a call system for assistance.
Transportation Services
Transportation is available to a certain extent, with a bus on campus primarily used for activities. However, there is currently no driver for the bus to facilitate appointments. Some residents use Metro Mobility cards for independent travel.
Dining Experience
Residents are offered three meals a day with a meal package system, where they opt in for all meals or none. Alternative options are available, and snacks are provided between meals. A large percentage of the food is prepared from scratch on the skilled nursing side of the facility.
Resident Grievance Process
The facility has a grievance process in place, with concern forms readily available near the housing manager's office. Residents can also voice concerns to staff, who will then follow up with leadership. The facility allows itself seven days to follow up and resolve any issues raised.
Community Resources for Moving In
While the facility does not have a specific organization it works with to assist residents in moving in, families and sometimes churches often help with the process.
Communication with Residents' Families
Communication with families is primarily in person, with nurses and the housing manager reaching out in case of a change in a resident's condition. It is unclear if newsletters are sent to families, but an activities coordinator does produce a newsletter for residents.
Respite Care and Short-Term Stay Options
The facility offers respite care and short-term stays, with furnished rooms available for this purpose. The cost and acceptance for respite care depend on the level of care the individual requires, which is determined by an assessment.
Pet Policy
Pets are allowed on a case-by-case basis, with considerations made based on the resident's ability to care for the pet. The facility has been cautious with this policy due to past experiences, especially concerning cats and the associated maintenance.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in New Hope
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Hope
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reports of neglect, including unattended call lights, unsanitary conditions, and inadequate personal care.
- Concerns about cleanliness, with mentions of bed bugs, scabies, and overflowing waste baskets.
- Poor communication with families, including lack of updates and difficulty reaching staff.
- Reports of inadequate medical and personal care, including a resident being sent to the hospital for starvation and dehydration.
- Complaints about the quality of food, with meals often served cold and on paper plates.
- Allegations of staff abuse and management covering for abusive staff members.
- High staff turnover and reports of overworked and unhappy staff.
Positive Reviews:
- Some families report professional and caring staff, with a good recovery experience for their loved ones.
- Positive remarks about the facility's cleanliness and good caregiver quality.
- Appreciation for the facility's environment, including new remodeling and the presence of birds and fish for residents to enjoy.
- Several mentions of excellent staff, clean rooms, and common areas.
- Positive feedback on the transitional care provided, including effective recovery support and plentiful, delicious food.
- Gratitude expressed for compassionate care during end-of-life stages.
Mixed Reviews:
- Some visitors and staff members express excitement and satisfaction with the facility, while others highlight serious concerns about care and management.
- Varied experiences with the quality of meals and activities available to residents.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Good Samaritan Ambassador Videos
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Feb. 26, 1968
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 77
Total current residents: 76
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $9750
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-16 | 2023-05-04 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-03-14 | 2023-04-27 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-03-14 | 2023-04-27 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2023-03-14 | 2023-05-04 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-14 | 2023-05-03 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-14 | 2023-04-27 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-14 | 2023-04-27 | B | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-14 | 2023-04-27 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-03-14 | 2023-04-27 | F | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2023-03-14 | 2023-05-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-03-29 | 2022-04-29 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-29 | 2022-04-29 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-03-05 | 2020-05-25 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-03-05 | 2020-05-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-01 | 2022-08-22 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-16 | 2023-04-27 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2023-03-16 | 2023-04-27 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2022-03-31 | 2022-04-29 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-03-31 | 2022-04-29 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-31 | 2022-04-29 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-31 | 2022-04-29 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-03-31 | 2022-04-29 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-31 | 2022-04-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-03-05 | 2020-04-24 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2020-03-05 | 2020-04-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2020-03-05 | 2020-04-24 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-03-05 | 2020-04-24 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2020-03-05 | 2020-04-24 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-03-05 | 2020-04-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-03-31 | $9,750 |
| 2022-03-31 | $15,000 |
What is in the Neighborhood
- The closest city is Golden Valley which is 1.7 miles away and has a population of 21,270 (small town).
- The average income is $74,964, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 15
- Average Temperature: 47.1
- Day Breakdown: The area gets 116 days of rain, 58 days of snow and 189 days of sun
- Precipitation: 1.6 inches a year
- The crime rate is 6.15 per 100 people which is high compared to other cities.
- Violent Crime: 1.23 incidents per 100 people
- Property Crime: 3.44 incidents per 100 people
- Drug-Related Crime: 0.43 incidents per 100 people
- The average life expectancy in zip code is 80.32 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 151.0, Moderate Days 31.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Lunds & Byerlys
1.6 miles awayHy-Vee
1.8 miles awayCub Foods
1.9 miles awayAlmsted's Fresh Market
2.1 miles awayNorthside Oriental Market & Deli
2.6 miles awayNone Found
Bus Stations
Virginia Av
0.1 miles awayVirginia/Winnetka
0.1 miles awayMedicine Lake Rd
0.1 miles awayTerra Linda Dr
0.2 miles awayXylon Av N
0.2 miles awayBanks
Wells Fargo
1.5 miles awayAffinity Plus Credit Union
1.7 miles awayBNC National Bank
1.9 miles awayTCF Bank
2.3 miles awayMill City Credit Union
2.7 miles awayHospitals
Regency Hospital
2.6 miles awayNorth Memorial Medical Center
2.9 miles awayPark Nicollet Methodist Hospital
5.3 miles awayOrthology Physical Wellness
5.9 miles awayHennepin County Medical Center
6.3 miles awayPharmacies
Hy-Vee Pharmacy
1.8 miles awayCub Pharmacy
2.3 miles awayWalgreens
3.4 miles awayCVS Pharmacy
5.3 miles awayCommunity, a Walgreens Pharmacy
5.7 miles awayDentists
Pioneer Dental
1.7 miles awayRasmussen Dental
2.0 miles awayMinnesota Dental Group
2.7 miles awayBoger Dental
3.3 miles awayComfortable Dental
3.5 miles awayParks
Terra Linda Park
0.3 miles awayYunkers Park
0.3 miles awayPennsylvania Woods
0.3 miles awayMedley Park
0.6 miles awayHidden Valley Park
0.6 miles awayPlaces of Worship
Mount Olivet Chapel
3.0 miles awayShopping
Midland Center
0.1 miles awayNew Hope City Center
1.7 miles awayWinnetka Mall
1.8 miles awayCrystal Shopping Center
3.1 miles awayCrystal Gallery Mall
3.2 miles awayCulture
Elision Playhouse
2.0 miles awayHomewood Studios
3.7 miles awayBockley Gallery
4.9 miles awayARTrageous Adventures
4.9 miles awayTarget Field Station Amphitheatre
5.4 miles awayRestaurants
Fat Nat's Eggs
0.9 miles awayFrankie's Chicago Style Bar & Restaurant
0.9 miles awayMilton's Vittles
1.4 miles awayDoolittles Woodfire Grill
1.6 miles awayNew Bohemia
1.6 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More