📞 Call for pricing and availability: (800) 780-8101
Glendale Center
4 Hazel Avenue, Naugatuck, CT 06770
For Pricing & Availability
(800) 780-8101To Reach a Resident
(203) 723-1456Estimated Pricing
Price Comparison
Glendale Center Description
Our driving purpose is to make a real difference in the lives of our patients, by providing high-quality services and compassionate care every day. Complete Care at Glendale is located at 4 Hazel Avenue in Naugatuck, Connecticut. Our convenient location is a short distance from hospitals and medical centers.
Complete Care at Glendale meets the mental, physical, social and spiritual needs of our residents with activities designed with their preferences in mind. When you or a loved one enters our building, you receive the dedication and respect you deserve and remain our primary focus while here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Naugatuck
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Naugatuck
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Glendale senior living facility highlight a mix of experiences, with many expressing gratitude for the compassionate and professional care provided. The staff, including the Director of Admissions, nurses, aides, dietary, maintenance, reception, and therapy teams, are frequently praised for their kindness, helpfulness, and positive attitudes. Many reviewers note the facility's beautiful environment and the excellent care their loved ones received, contributing to a positive atmosphere and improved well-being.
However, some reviews point out challenges, such as difficulties in communication with the staff and concerns over premature discharge from rehab. One review specifically criticizes the admissions process and the lack of follow-through from staff, suggesting a need for improvement in these areas.
Despite these criticisms, the majority of feedback is overwhelmingly positive, with families and residents appreciating the attentive and friendly nature of the staff. The facility is described as clean, welcoming, and accommodating, with special mentions of the recreation department and the administration for their efforts in ensuring residents' comfort and happiness. The importance of the facility's role in providing care and peace of mind to families making difficult decisions about long-term care is also acknowledged.
Overall, Glendale is portrayed as a caring and supportive environment for seniors, with many reviewers recommending it for its dedicated staff and quality of care, though noting areas where communication and administrative processes could be improved.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 10, 1975
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 109
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-26 | 2021-11-09 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-08-26 | 2021-11-09 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-08-26 | 2021-11-09 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-08-26 | 2021-11-09 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-08-26 | 2021-11-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-04-25 | 2019-06-21 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-04-25 | 2019-06-21 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-04-25 | 2019-06-21 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-03-26 | 2018-06-08 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2018-03-26 | 2018-06-08 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-03-26 | 2018-06-08 | D | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2018-03-26 | 2018-06-08 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-31 | 2021-10-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-31 | 2021-10-01 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-08-31 | 2021-10-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-31 | 2021-10-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-31 | 2021-10-01 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2019-04-30 | 2019-06-11 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-04-30 | 2019-06-11 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-04-30 | 2019-06-11 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-04-30 | 2019-06-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-04-30 | 2019-06-11 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-04-30 | 2019-06-11 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-04-30 | 2019-06-11 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2019-04-30 | 2019-06-11 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-04-07 | 2021-05-18 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-04-07 | 2021-05-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-04-02 | 2018-05-14 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-04-02 | 2018-05-14 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2018-04-02 | 2018-05-14 | E | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2018-04-02 | 2018-05-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-04-02 | 2018-05-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-04-02 | 2018-05-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-04-02 | 2018-05-14 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-04-02 | 2018-05-14 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2018-04-02 | 2018-05-14 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-04-02 | $19,383 |
| 2021-08-31 | $3,250 |
What is in the Neighborhood
- The closest city is Naugatuck which is 1.4 miles away and has a population of 31,538 (mid sized town).
- The average income is $59,560, which is average compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 31
- Average Temperature: 53.9
- Day Breakdown: The area gets 154 days of rain, 28 days of snow and 181 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 2.44 per 100 people which is low compared to other cities.
- Violent Crime: 0.61 incidents per 100 people
- Property Crime: 1.42 incidents per 100 people
- Drug-Related Crime: 0.13 incidents per 100 people
- The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
- Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.4 miles awayGrocery Outlet
2.3 miles awayBIg Y
2.3 miles awayMarket 32
4.7 miles awayStop & Shop
5.1 miles awayTransportation
Naugatuck
1.9 miles awayBeacon Falls
2.3 miles awaySeymour
5.4 miles awayWaterbury
6.0 miles awayBus Stations
South Depot
5.1 miles awayNorth Depot
5.2 miles awayBrass Mill Center
5.8 miles awayEast Main & Wolcott Street
5.9 miles awayEast Main & Cherry
6.0 miles awayBanks
Ion Bank
1.7 miles awayNaugatuck Valley Savings and Loan
2.0 miles awayWells Fargo
4.1 miles awayLiberty Bank
4.8 miles awayNewtown Savings Bank
4.8 miles awayHospitals
Premier Urgent Care
4.9 miles awaySaint Mary's Hospital
5.7 miles awayWaterbury Hospital
6.3 miles awayGaylord Specialty Healthcare
9.2 miles awayGriffin Hospital
9.5 miles awayPharmacies
CVS
2.4 miles awayWalgreens
5.3 miles awayCVS Pharmacy
5.5 miles awayRite Aid
6.9 miles awayApex
8.9 miles awayDentists
Swan Lake Dental
4.9 miles awayCheshire Dental Associates
7.1 miles awayAspen Dental
7.8 miles awayDr. Dental
9.1 miles awayPearl Dental Care
9.4 miles awayParks
Naugatuck
0.6 miles awayVan Epps Preserve
1.2 miles awayBreen Field
1.2 miles awayFairchild Park
1.3 miles awayMendell's Folly Preserve
1.3 miles awayNone Found
Shopping
Brass Mill Center
5.5 miles awayKings Acres
10.2 miles awayWestfield Meriden
13.1 miles awayConnecticut Post Mall
15.9 miles awayHawley Lane Mall
17.3 miles awayCulture
Seven Angels Theater
5.4 miles awayPalace Theater
5.9 miles awaySouthbury Playhouse
9.5 miles awayOakdale Theater
10.0 miles awaySterling Opera House
10.5 miles awayRestaurants
Friendly's
1.7 miles awayThe Hub Pizza Bar
1.7 miles awayThe Station Restaurant
1.8 miles awayThe Original Antonio's
2.2 miles awayNew Harvest
2.3 miles awayGet exact pricing & check availability
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