Georgia War Veterans Home

Positive Feedback:

• Many reviewers appreciate the caring and awesome staff, highlighting their helpfulness and the warm greetings they offer to visitors.
• The facility is described as clean, well-maintained, and nicely landscaped, contributing to a peaceful and pleasant environment.
• Residents seem happy, which is attributed to the quality of care and the positive atmosphere created by the staff.
• Special events like cookouts for veterans are well-received and contribute to a sense of community and enjoyment for the residents.
• Some reviewers have had long-term positive experiences with the facility, noting great customer service and a deep family connection.

Negative Feedback:

• There are concerns about the management, particularly in the housekeeping department, with reports of staff being belittled and issues with scheduling.
• Some reviewers express concerns about the level of care, particularly for residents with special needs such as dementia, indicating that they may not always receive the help they need.
• Communication issues have been highlighted, especially in critical situations, leading to families feeling left out of important decisions or not being informed in a timely manner.
• Understaffing and lack of training are mentioned as significant problems, potentially affecting the quality of care and overall resident satisfaction.
• Office personnel have been described as rude and unhelpful by some reviewers, impacting the overall experience for families and visitors.

Miscellaneous Feedback:

• One review mentions an incorrect address leading to a disturbing location, which may indicate a need for updated contact information.
• There are mixed reviews about the food, with some noting it as a positive aspect of the facility.