📞 Call for pricing and availability: (800) 780-8101
GenCare Federal Way
31200 23rd Avenue South, Federal Way, WA 98003
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(800) 780-8101Estimated Pricing
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Community Insights
This detailed information was obtained directly from the Community Relations Director at GenCare Federal Way via email on Nov. 6, 2023.
Overview of Professional Staff and Training
We have 3 LPN's, a corporate RN, CNAs, and Medication Technicians. All of our care staff are licensed providers in their fields. The state requires that all clinical staff have continuing educational courses on a monthly basis. All of our staff members, including Administration and Leadership, are also required to take all courses as a company policy.
Safety and Well-being Measures
GenCare is a very progressive company, we take wellness seriously. Our Whole Life Living Program starts with what our residents eat. We offer healthy food options which are prepared fresh daily and are made to order. We offer vegetarian, vegan, and gluten free meal options. The next area that we pay close attention to is our resident's level of physical fitness, as we understand the role that movement plays in overall wellness. Each of our residents receives two personal training sessions by our Fitness Director who has her master's degree in Kinesiology, along with our group exercises. We also partner with Physical Therapist to help our folks maintain their level of recovery from surgeries or injuries. Lastly, quality of life through our Vitality Program that focuses on the social aspect of wellness. We offer classes, and events that are designed to enhance the lives of those we serve.
Transition Support Services
Yes, we partner with services such as Rippl who can provide wrap around counseling, and support to residents and their families. We also have residents at the community level that serve as ambassadors to welcome all new residents into the community by joining them at meals, inviting them out to events, and ensuring they are well adjusted to the life at the community.
Transportation Services
Yes, we provide transportation to shopping, Doctor appointments within a 10-mile radius, and outings.
Dining Experience
We have anytime dining. The dining room opens at 7:30 am, until 6:00 pm. Our menus change weekly, and residents have an opportunity to meet with our Chef monthly to provide feedback and make request. There is also a place on the menu that daily suggestions can be made.
Resident Complaints and Issues
GenCare is very transparent and has a complete open-door policy. Our Executive Director serves as the first point of contact in the event there are any concerns or complaints. We also have a phone number posted for an Ombudsman if the complaint needs to elevate, or if an agreeable solution is not met at the community level. This is true for all Retirement Communities.
Cost of Living
Our studio's start out at $3775; One bedroom starts at $4465, and Two Bedrooms start at $5200 plus care if needed. Our care starts at $400.00/month.
Communication with Resident's Families
We communicate either by calling our families, email, and through an app that is called LifeLoop. These methods really help to ensure we are able to spread communication quickly, and consistently.
Short-term or Respite Stays
We offer short-term stays at the regular rates.
Pet-Friendly Community
Yes, we are pet friendly.
Availability and Waitlist
We have openings for Independent, and Assisted Living at this time.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Federal Way
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Federal Way
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback Across the Board:
- GenCare is highly praised for its welcoming and supportive environment, both for residents and employees.
- Many reviews highlight the caring and professional staff, comfortable surroundings, and the variety of activities available.
- Residents and their families appreciate the sense of community and family-oriented atmosphere.
- The facility is noted for its beautiful grounds, quality of care, and the ability to provide a sense of purpose and improved social life for residents.
- Special mention is made of the staff's dedication during challenging times, including during a resident's final weeks and throughout the pandemic.
- The Memory Care services receive specific praise for their professionalism and the positive impact on residents.
- GenCare's location is appreciated for its proximity to parks, shopping, and services, along with the availability of transportation.
- The dining experience, led by Chef Osmar, is highlighted for its gourmet quality meals.
- The facility's recent renovation and the overall cleanliness and beauty of the environment are also commended.
Overall Sentiment:
GenCare is celebrated for creating a nurturing and vibrant community that significantly enhances the quality of life for its residents. The staff's compassion, professionalism, and dedication to the well-being of everyone in the GenCare family stand out in the reviews. Whether it's through providing care, organizing activities, or maintaining the facility, the commitment to #WholeLifeLiving is evident.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The average income is $59,557, which is average compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 41
- Average Temperature: 55.0
- Day Breakdown: The area gets 180 days of rain, 11 days of snow and 173 days of sun
- Precipitation: 2.5 inches a year
- The median age is 36.4 years old, high compared to other cities.
- 7.5% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 19.5% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 14% Asian, 14% Black or African-American, 13% Hispanic or Latino, and 55% White.
- The crime rate is 8.31 per 100 people which is very high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 6.3 incidents per 100 people
- Drug-Related Crime: 0.05 incidents per 100 people
- The average life expectancy in zip code is 81.2 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 176.0, Moderate Days 31.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Marlene's Market & Deli
0.4 miles awayTrader Joe's
0.5 miles awayBig Wholesale
0.5 miles awayH Mart
0.5 miles awayCampeón Market
0.6 miles awayNone Found
Bus Stations
Federal Way TC
0.3 miles awayFederal Way Transit Center Bay 9
0.3 miles awayFederal Way Transit Center Bay 8
0.3 miles awayFederal Way Transit Center Bay 1
0.3 miles awayFederal Way Transit Center Bay 7
0.3 miles awayBanks
Qualstar Credit Union
0.4 miles awayUmpqua Bank
0.5 miles awayBECU
0.5 miles awayUnibank
0.5 miles awayU.S. Bank
0.5 miles awayHospitals
St. Francis Hospital
2.1 miles awayMulticare Auburn Medical Center
3.5 miles awayPharmacies
High Land Pharmacy
0.5 miles awayRite Aid
0.7 miles awayOnuri Pharmacy
0.9 miles awayWalgreens
1.5 miles awayKey Compounding Pharmacy
1.8 miles awayDentists
Comfort Dental
0.5 miles awayDrew Beaty DDS
0.5 miles awayArt of Smiles
0.5 miles awayFederal Way Dental Excellence
0.8 miles awaySeaTac Family Dental Care
0.8 miles awayParks
Steel Lake Park
0.0 miles awayTown Square Park
0.2 miles awayTown Square Rain Garden
0.3 miles awayWildwood Park
0.8 miles awayMirror Lake Park
0.9 miles awayNone Found
Shopping
The Commons At Federal Way
0.5 miles awayThe Outlet Collection Seattle
3.0 miles awayTitusville Station
5.2 miles awayCulture
Federal Way Performing Arts and Event Center
0.2 miles awaySnapping Turtle Art Gallery
3.0 miles awayLake Stage
3.3 miles awayAmpitheatre
3.3 miles awayKnutzen Family Theatre
3.4 miles awayRestaurants
Palace
0.3 miles awayPho Hoang Restaurant
0.3 miles awayEast India Grill
0.3 miles awayCho Dang Tofu
0.3 miles awayBlack Angus
0.4 miles awayGet exact pricing & check availability
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