📞 Call for pricing and availability: (800) 780-8101

Franklin Park: Sonterra

18323 Sonterra Place, San Antonio, TX 78258

Independent Living Assisted Living
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(210) 794-8339


Price Comparison

  • Average City Price: $3,283
  • Average State Price: $3,661
  • Average National Price: $4,181



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in San Antonio

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in San Antonio


    Community Reviews

    8.6
    Franklin Park: Sonterra
    Based on My Caring Plan's proprietary scoring, including 103 reviews across the web

    Ranking

  • Ranking in City: 85 out of 177 communities in San Antonio
  • Ranking in State: 1222 out of 2716 communities in TX
  • Food and Dining A

    Value for Price B

    Activities A

    Facility and Grounds A

    Care A

    Staff A

    Cleanliness A


    Employee Reviews

    6.2
    Franklin Park
    Based on My Caring Plan's proprietary scoring, including 25 reviews across the web

    The following insights are from employees that work in Texas

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Franklin Park Sonterra receives a mix of positive and critical reviews from residents, their families, and staff. Many praise the community for its caring and attentive staff, wide range of amenities including a salon, indoor heated pool, and various activities, and the sense of family and home it provides. Long-term employees and residents highlight the community's growth into a premier senior living community in the San Antonio area, appreciating the opportunity to meet unique residents and form lasting relationships.

    Family members of residents commend the personal care and creative activities provided, especially during challenging times like the COVID-19 pandemic. The efforts of the staff to keep residents socialized and engaged, despite external challenges, are particularly appreciated. The community's food quality and additional dining options are also noted positively, alongside the range of assistance offered from hygiene needs to apartment cleaning.

    However, there are critical reviews concerning the security of residents' belongings, with reports of items disappearing from apartments and patios. Some reviews express dissatisfaction with the treatment of staff and the quality of care provided, including slow response times to resident calls, disrespectful behavior from some nurses, and issues with meal delivery and bedding maintenance. Concerns about transparency regarding health risks, such as a COVID outbreak, and the professional conduct of some staff members are also mentioned.

    Despite these criticisms, many reviews express satisfaction with the community's luxury amenities, spacious apartments, and the professional and helpful nature of certain staff members. The community's location and its proximity to local attractions like Trader Joe’s are highlighted as advantages. Overall, Franklin Park Sonterra is described as a great place to live and work by many, though some reviews suggest there is room for improvement in care and staff management.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    On-Site Medical, Dental, & Podiatry


    Services

    Concierge Services

    Housekeeping

    On-Site Banking


    Activities

    Activities Director

    Community BBQ Areas

    Gardening

    Fitness Center

    Activity Center

    Putting Green


    Community Amenities

    Salon

    R-Water (Cleaning & Safety Feature)

    Country Store

    Spacious Courtyards

    Indoor Pool

    Library


    Room Amenities

    Full Bath

    Living Area

    Microwave

    Spacious Living Room

    Private Bathrooms

    Refrigerator


    Dining

    Full-Service Kitchen

    Bar

    Snacks

    Healthy Choice Meals

    Home-Style Favorites

    Traditional Texas BBQ


    Transportation

    Transportation Services

    Local Transportation



    What is in the Neighborhood

    General Area Overview
    • The closest city is Timberwood Park which is 6.7 miles away and has a population of 13,447 (small town).
    • The average income is $121,326, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 88
      • Low Temperature: 55
      • Average Temperature: 72.6
      • Day Breakdown: The area gets 164 days of rain, 0 days of snow and 199 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 33.1 years old, low compared to other cities.
    • 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.

    Health and Safety Overview
    • The crime rate is 10.29 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.4 incidents per 100 people
      • Property Crime: 6.33 incidents per 100 people
      • Drug-Related Crime: 0.63 incidents per 100 people
    • The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Trader Joe's
    0.1 miles away
    Whole Foods Market
    0.6 miles away
    H-E-B Plus!
    0.6 miles away
    Costco
    1.5 miles away
    Walmart Supercenter
    1.8 miles away

    None Found

    Bus Stations

    VIA Park & Ride (1604 & 281)
    1.7 miles away
    Parkhills Park & Ride
    1.9 miles away
    Stone Oak Parkway & Canyon Golf
    2.5 miles away

    Banks

    Lone Star Capital Bank
    0.5 miles away
    Broadway Bank
    0.5 miles away
    Jefferson Bank
    0.6 miles away
    Wells Fargo
    1.2 miles away
    Security Service Federal Credit Union
    1.7 miles away

    Hospitals

    North Central Baptist Hospital
    0.7 miles away
    Select Rehabilitation Hospital of San Antonio
    1.2 miles away
    South Texas Spine and Surgical Hospital
    1.4 miles away
    Methodist Stone Oak Hospital
    1.4 miles away
    Passport Health San Antonio Travel Clinic
    2.3 miles away

    Pharmacies

    CVS Pharmacy
    0.6 miles away
    H-E-B Pharmacy
    0.6 miles away
    Walgreens
    1.1 miles away
    Costco Pharmacy
    1.6 miles away
    CVS
    4.5 miles away

    Dentists

    Children's Dentists & Orthodontists
    2.7 miles away
    Dr. Roy Gonzalez Jr
    6.3 miles away
    Tooth Acres
    7.0 miles away
    Weems Family Dental
    7.0 miles away
    UT Dentistry
    8.2 miles away

    Parks

    Voigt Park
    0.7 miles away
    San Antonio
    1.1 miles away
    The Oaks of Sonterra
    1.2 miles away
    The Park at Deerfield Park South
    1.4 miles away
    Pocket Park
    1.5 miles away

    Places of Worship

    Saint Mary's Catholic Church
    12.8 miles away
    San Fernando Cathedral
    12.8 miles away
    Little Church of La Villita Historic District
    13.1 miles away
    Mission San José
    17.2 miles away

    Shopping

    North Star Mall
    6.3 miles away
    The Shops at La Cantera
    6.7 miles away
    Alamo Quarry Market
    7.8 miles away
    Wonderland of the Americas
    8.6 miles away
    Rolling Oaks Mall
    9.0 miles away

    Culture

    Sheldon Vexler Theatre
    4.2 miles away
    Rockville High School
    6.5 miles away
    Concert Stage
    7.8 miles away
    Starlight Amphitheater
    8.2 miles away
    Ismalia Cultural Center
    8.2 miles away

    Restaurants

    Torchy's Tacos
    0.2 miles away
    Chama Gaucha
    0.2 miles away
    Luby's
    0.4 miles away
    Jim's
    0.5 miles away
    Longhorn Cafe
    0.7 miles away

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    Google map of Franklin Park: Sonterra

    Licensing

    This community is licensed by the state of TX. It is a large-sized community with 70 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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