Franklin House

Positive Reviews:

• Many reviews highlight the exceptional care and attention provided by the staff at Franklin House, including nurses, aides, med techs, activities directors, and maintenance staff.
• Several reviewers appreciate the clean and welcoming environment of the facility, noting it as a great place for loved ones needing assisted living.
• Employees express pride in working at Franklin House, citing a strong sense of community, excellent management, and the opportunity to make a positive impact on residents' lives.
• Family members of residents commend the facility for its cleanliness, caring staff, and the variety of activities available to keep residents engaged and entertained.
• The memory care unit receives special mention for its well-trained staff and the excellent care provided to residents.
• One review specifically mentions the facility's good location, ample staffing, and the privacy and attention given to residents, recommending it to others.

Negative Review:

• One review reports severe neglect of a resident during COVID restrictions when visitations were limited.

General Feedback:

• Franklin House is described as a beautiful, homey, and cozy place, with a friendly and welcoming staff.
• The facility is praised for its cleanliness, good food, and the compassionate and professional demeanor of its staff.
• Many reviewers highly recommend Franklin House for both employment and as a living facility for loved ones, highlighting the safe, comfortable, and engaging environment it provides.