Frank M Tejeda Texas State Veterans Home

Reviews of this senior living facility present a mixed picture, with some expressing significant concerns and others praising the care and environment provided.

• Several reviewers express dissatisfaction with the staff's behavior and the facility's management, citing instances of disrespect, neglect, and unprofessionalism. Concerns include poor communication, lack of responsiveness, and inadequate patient care leading to health issues.
• On the other hand, many reviews highlight positive experiences, noting the facility's cleanliness, friendly and respectful caregivers, and the overall quality of care. The memory care unit, in particular, receives commendation for its spaciousness and the empathetic treatment of residents.
• Some reviewers specifically appreciate the facility's dedication to veterans, mentioning the respectful acknowledgment of their service and the military-themed environment that contributes to a sense of community and honor among residents.
• There are mentions of the facility being well-maintained, with a vibrant atmosphere and professional staff. Activities and events, such as Sunday worship services, are suggested to enhance the residents' social engagement and well-being.
• However, concerns about understaffing and its impact on the quality of care, especially in the memory care unit, are noted. Instances of residents being unattended or at risk due to inadequate staffing raise alarms about the facility's ability to meet the needs of all its residents.

In summary, while there are numerous accounts of positive experiences and commendations for the care provided to veterans, significant concerns about staff behavior, management practices, and the adequacy of care in certain instances cannot be overlooked. Prospective residents and their families may need to weigh these factors carefully.