Fox Run Manor

The reviews for this senior living facility are mixed, with several concerns raised by family members and former employees. Some positive aspects mentioned include helpful therapy and care for some residents, and a few staff members being praised for their dedication. However, the majority of the feedback highlights significant issues:

• Several reviewers report understaffing leading to delayed care, including long waits for assistance and medication administration.
• There are complaints about the quality of care, including instances of residents being left in pain due to late or missed medication doses, and poor personal care.
• Communication problems are mentioned, including lack of coordination among staff and between the facility and families, as well as unreturned calls and unaddressed concerns.
• Some reviewers describe the facility as uncaring and not trustworthy, with one detailed account of a resident's belongings going missing and no condolences offered upon a resident's death.
• There are reports of the facility being dirty and the staff being rude, with residents feeling neglected and complaints about the food being horrible and cold.
• Training for new employees is described as inadequate, with one reviewer highlighting a lack of comprehensive training and concerns over HIPAA violations.
• Despite a few positive comments about enjoying work and the treatment of staff, the overwhelming feedback is negative, with concerns about the facility's management, staffing levels, and the quality of resident care.

Overall, these reviews suggest that while there are some positive aspects, there are significant and concerning issues with the care and management at this facility that potential residents and their families should be aware of.