Four Oaks Senior Living

The reviews for this senior living facility present a mixed picture. Some reviewers praise the cleanliness of the facility and the friendliness of the staff, with one person specifically mentioning their love for the staff and another describing the assisted living unit as an awesome place with great staff.

However, concerns are raised about the memory care unit. One reviewer shares a distressing experience, noting that the staff in the memory care unit seemed uncaring, often distracted by cell phones, and even found sleeping. This reviewer also reports serious incidents involving their mother, including injuries that were not communicated to the family and malfunctioning call buttons, raising significant safety concerns. They also mention the loss of personal items and express relief at having moved their mother to a different facility.

Another review highlights communication issues, with a sibling unable to contact their brother on his birthday, expressing disappointment in the facility's responsiveness.

Additionally, a reviewer shares a frustrating experience with the facility's admissions process, citing a lack of communication and an unsettling reason given for not accepting their mother as a resident, which contradicts the facility's stated values of care and empathy.

While some reviews are positive, noting the facility's cleanliness and the quality of care in the assisted living unit, the negative experiences, particularly in the memory care unit and with administrative communication, raise concerns about consistency in care and management practices.