Fernley Estates

The reviews for this senior living facility present a mixed picture, highlighting both strengths and challenges. Some reviewers express concerns about the ratio of caregivers to residents, describing the food as "horrible" and noting a high staff turnover, including multiple administrators over a few years. These issues suggest areas where improvement is needed, particularly in communication with power of attorney or guardianship holders, and in the quality of meals provided.

On the positive side, many reviews praise the facility for its clean and efficient operation, excellent communication, and the welcoming and friendly atmosphere created by the staff. The move-in process is described as smooth, and activities like Bingo are highlighted for engaging new residents immediately. The staff, including the Director of Admin and activities coordinators, receive special commendations for their dedication, helpfulness, and the ability to make residents feel like family. The community is noted for its engaging environment, with plenty of activities and field trips for residents, contributing to a sense of well-being and happiness among those living there.

Overall, while there are areas that need attention, many reviewers highly recommend the facility for its caring staff, engaging community, and the positive impact it has on residents' lives. The facility is described as a place where residents are well cared for, enjoy a variety of activities, and where the staff goes above and beyond to ensure a high quality of life.