Evergreen Health And Rehabilitation Center

Positive Reviews:

• Many families have expressed deep appreciation for the care their loved ones received at Evergreen, highlighting the professionalism, kindness, and dedication of the staff.
• Several reviewers noted excellent communication from the facility, especially during significant health changes or challenging times like the COVID-19 pandemic.
• Residents are described as being treated with respect and receiving love and support from all staff members, making families feel like they are part of an extended family.
• Some families have had multiple relatives cared for at Evergreen, recommending it to others for its quality of care and the positive environment.
• Special moments and needs, such as celebrating anniversaries and accommodating health conditions, are handled with care and empathy, making both residents and their families feel valued and supported.

Negative Reviews:

• There are serious allegations of mistreatment, including claims of physical abuse and theft by staff members, which have raised concerns among some reviewers.
• One review mentioned a resident's desire to leave the facility urgently, suggesting dissatisfaction with the care received.
• Reports of precious items being stolen, including handmade quilts, have been particularly distressing for families concerned about the safety and well-being of their loved ones.

Mixed Feedback:

• While the majority of reviews are positive, praising the staff and the care provided, the allegations of abuse and theft cannot be overlooked and suggest areas that may require attention and improvement.
• The facility is recommended by many for its care and environment, but the negative experiences shared by some reviewers highlight the importance of thorough investigation and consideration for potential residents and their families.